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4.4 out of 5

"Beautiful location, lovely hotel and tasty food and drink which wasn’t overly expensive compared to other 4 * hotels we’ve stayed at " More

By a verified traveller on Tue 22 Oct 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£105* Per night/room 29 May - 30 May

Premium Double or Twin Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The Abbey Great Malvern's great location gets high marks from our customers. During your stay, you're just a quick walk from Malvern Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 103 rooms over 4 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All accommodations offer 24-hour room service, digital TV and hairdryers
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Priory View Restaurant
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Malvern Museum and Great Malvern Priory
  • Cats and dogs welcome for a fee (restrictions apply)

The Abbey Great Malvern ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Abbey Great Malvern

Everyone (5) Couples (3) Family (2)
5 out of 5
Beautiful location, lovely hotel and tasty food and drink which wasn’t overly expensive compared to other 4 * hotels we’ve stayed at

Posted by on 22 Oct 2019

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4 out of 5

Posted by on 14 Jul 2019

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4 out of 5
Beautiful building with a more modern block of bedrooms attached. Nice airy room with a view of rhe Abbey

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Dalila Moretto

Dear Anonymous, Thank you for your kind review. We are happy to hear that you enjoyed our Elgar wing and the view from your room. We hope to welcome you back to the hotel in the future. Sincerely, Dalila Moretto Duty Manager

5 out of 5
Very pleasant experience in awesome location. Staff outstanding

Posted by on 20 Nov 2018

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Comment from Hotel Management

18 Dec 2018 by Dalila Moretto

Dear Anonymous, I am pleased to hear that you find our location awesome. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back to the hotel soon. Sincerely, Dalila Moretto Duty Manager

4 out of 5

Posted by on 8 Nov 2018

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5 out of 5

Great hotel with a central location.

Pros: It's central location & character.
Location: Plenty of cafes and restaurants nearby. Ideal for walking on the hills as well....
Had a very pleasant weekend break away in Gt Malvern. All the staff at the hotel were friendly and were always available to help. The central location of the hotel made it ideal for walking on the hills and for eating out in the evening, the restaurants being only a short walk away. Our room was clean & tidy on arrival and had a wonderful view over the town. Would definitely consider a return visit.

Posted by , from Amersham on 21 Aug 2017

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5 out of 5

Trip to Malvern

Fabulous room with a fantastic view of the Abbey

Posted by , from stourbridge on 30 Jul 2017

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4 out of 5

Very comfortable hotel in the centre of malvern

Confortable hotel close to centre of Malvern and the Malvern hills

Posted by , from warwickshire on 18 Oct 2016

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4 out of 5

Visiting family

Good value for money, perfect location in the centre of Malvern. We didn't use the restaurant, except for breakfast and that certainly ticked all the boxes. Rooms were very clean, though a bit dated. Bar service we found to be quite expensive, but you expect that in hotels. Overall, perfectly pleasant experience and we would use the Abbey again.

Posted by on 15 Dec 2015

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About the The Abbey Great Malvern

Location Abbey Road, Malvern, England WR14 3ET

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2443 square feet (227 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Abbey Great Malvern. You'll have access to the indoor pool and health club at a partner property. This 4-star Malvern hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2443 sq ft of conference space
  • 227 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Great Malvern Station (1.1 km / 0.7 mi)

Room Amenities

The Abbey Great Malvern offers 103 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Priory View Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Priory View Lounge Bar – Overlooking the garden, this bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • Pets: GBP 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 for adults and GBP 9.95 for children (approximately)
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Great Malvern Hotel
  • Abbey Great Hotel
  • Abbey Great Hotel Malvern
  • Abbey Great Malvern
  • Abbey Malvern
  • The Abbey Great Malvern
  • The Abbey Great Malvern Hotel
  • The Abbey Great Malvern Malvern
  • The Abbey Great Malvern Hotel Malvern

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.