16 Jul 2019 by HSM Customer Service
Dear Alessandra, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,
10 Oct 2019 by HSM Kunden Service
Sehr geehrter Gast, Wir bedauern aufrichtig, dass wir Ihre Erwartungen nicht erfüllt haben und Sie Ihren Urlaub nicht wie erwartet genießen konnten. Wir bedanken uns für Ihren Kommentare und bitten Sie erneut aufrichtig um Entschuldigung, wenn wir Sie nicht vollständig zufrieden stellen konnten, denn gerade das gehört zu unseren höchsten Prioritäten. Wir haben Ihre Reklamation an die zuständigen Abteilungen weitergeleitet Wir würden uns freuen, Sie wieder in einem unserer Hotels begrüßen zu dürfen. Mit freundlichen Grüßen,
12 Aug 2019 by HSM Customer Service.
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,
22 Jul 2019 by HSM Customer Service.
Dear Hanna, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,
This property is closed from 30 April 2021 to 31 December 2021 (dates subject to change).
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
HSM Canarios Park is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of HSM Canarios Park, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly HSM Canarios Park. Self parking is free. A complete renovation of HSM Canarios Park was completed in April 2018. This 3-star Manacor hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
HSM Canarios Park offers 323 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. Cable televisions are provided. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2018.
Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Restaurante – On-site buffet restaurant.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.