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4.4 out of 5

"Perfect location, very friendly staff and an awesome shower!! " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Crowne Plaza Hotel Manchester City Centre. During your stay, you're just a quick walk from Manchester Arena. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 228 rooms over 8 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Manchester Arena and Piccadilly Gardens

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Deluxe)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hotel Manchester City Centre ratings based on 19 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Manchester City Centre

Everyone (14) Couples (1) Family (2) Other (1)
5 out of 5
Perfect location, very friendly staff and an awesome shower!!

Posted by , from Dublin on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by George

Thank you for taking the time to write such a lovely review about your recent stay with us at Crowne Plaza Manchester City Centre. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. Look forward to welcoming you back in the near future.

3 out of 5

Posted by on 21 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by George

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

4 out of 5

Posted by on 7 Sep 2019

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5 out of 5

Posted by on 20 Jun 2019

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5 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 28 Jan 2019

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2 out of 5
Overall, disappointing. It started very well. Check in was a breeze and Aman, on reception, was excellent. However, the room we had was pretty poor with a tiny window with the view of a back alley. The gym was tiny, the TVs on the machines didn’t work and there were no cups in the water fountain. The staff at breakfast were miserable. Dirty plates were left on tables and we were given very strong signals that we should leave at 10.55am although breakfast was meant to go on till 11am.

Posted by on 6 Jan 2019

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4 out of 5
Overall a very postive experience. Only downside was that we were next to a noisy room. Staff, condition and food were all excellent.

Posted by , from Newcastle on 29 Oct 2018

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4 out of 5

Convenient

Pros: Good for centre
Cons: Rooms are very dark. Improve lighting
Location: Fabulous for all city centre activities and the arena. 100 bus goes directly to Trafford Centre. Near to tram and railway station
No complaints - a good thing Worst thing has been making me fill in all the boxes in this review.

Posted by , from Cowbridge nr Cardiff on 16 Dec 2017

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5 out of 5

Ideal rooms for family stays

After getting through initial query about family room with reception, we can only say excellent things about everything. The room was immaculate, the set-up ideal for families, being double beds in each twin room so our 7 year old felt completely assured and comfortable - and didn't want to leave. Room service was helpful and friendly. Food delicious. Already recommended this chain of hotel to family.

Posted by , from Anglesey on 21 Aug 2017

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About the Crowne Plaza Hotel Manchester City Centre

Location 70 Shudehill, Manchester, England M4 4AF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 7699 square feet (693 square metres). The business-friendly Crowne Plaza Hotel Manchester City Centre also features a 24-hour fitness centre, concierge services, and laundry facilities. For a fee, parking is available. This 4-star Manchester hotel is smoke free.

  • 228 guestrooms or units
  • 8 levels
  • 7699 sq ft of conference space
  • 693 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Manchester (MAN) (17.4 km / 10.8 mi)
  • Train station: Manchester Victoria Station (1.2 km / 0.8 mi)
  • Metro station: Shudehill Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Manchester City Centre offers 228 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Glasshouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 17 per day
  • Valet parking fee: GBP 24 per day
  • Nearby parking fee: GBP 17 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Manchester City Centre
  • Crowne Plaza Manchester City
  • Crowne Plaza Hotel Manchester City Centre Hotel
  • Crowne Plaza Hotel Manchester City Centre Manchester
  • Crowne Plaza Hotel Manchester City Centre Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.