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3.9 out of 5

"Just an all round lovely place to stay. staff so welcoming, room cozy, clean with everything you need, Bar & Lounge very chilled, breakfast buffet w ... " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Novotel Manchester West. During your stay, you'll be close to University of Salford. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 119 rooms over 3 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • All rooms offer MP3 docking stations, sofa beds and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre and a playground
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 9 minutes by car from University of Salford and 11 minutes from Museum of Science and Industry
  • Pets welcome for a fee

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£41* Per night/room 12 Jul - 13 Jul

Superior Twin Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Twin Room, Multiple Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Novotel Manchester West ratings based on 9 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Manchester West

Everyone (5) Couples (2) Family (2)
5 out of 5
Just an all round lovely place to stay. staff so welcoming, room cozy, clean with everything you need, Bar & Lounge very chilled, breakfast buffet was perfect.

Posted by on 19 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

4 out of 5
Handy location for Worsley and Manchester, including Trafford centre and the airport. Rooms were clean and tidy, which is a must. Hotel bar and lobby are nice and modern. Overall a good hotel

Posted by on 6 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

4 out of 5
Close proximity to where I was working for the week. Clean and tidy. Sufficient car parking

Posted by on 18 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Max Pierce

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

4 out of 5
It was a good hotel. Great breakfast and the staff were lovely

Posted by on 3 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Max Pierce

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Im pleased to say we are due to start the next phase of our full hotel refurbishment starting with bedrooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

2 out of 5
Disappointed with this hotel. Room was not set up on arrival as requested with a Cot. We had to be moved to another room to accommodate the cot and single bed. Hotel rooms are quite dated with separate toilet and bathroom, and really need some TLC however the bed was comfortable thankfully. Also to mention that we ordered a ham and mushroom pizza for the room which took almost 40 mins to make. It was covered in cheese and we couldn't eat it. £10.00 it cost us.... Did not enjoy breakfast at all. Scrabbled egg, sausages and hash browns were all right off's for us. Poor quality and taste cheap. I couldn't finish my meal so i had one option to eat, pastries. Also why don't they use real 100% juice? I mean the orange, apple and other juice were awful and very sweet, full of sugar. Is this the garbage food you are serving your customers because I tell you, its terrible. Overall experience for us simple, terrible. We wont be staying here ever again or recommending it.

Posted by on 28 Jan 2019

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Comment from Hotel Management

31 Jan 2019 by Max Pierce

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

2 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Max Pierce

Thank you for giving us a review. We hope to welcome you back to our hotel very soon! Sincerely, Max Pierce General Manager Novotel Manchester West

5 out of 5
Clean, modern and quiet rooms with comfortable beds. Small gym and free parking - nothing to complain about whatsoever

Posted by on 14 May 2018

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Comment from Hotel Management

15 May 2018 by GM

Thank you so much. Very much appreciated.

5 out of 5

Great hotel

Great hotel, large room, big queen bed, clean and comfortable Onsite parking, great location

Posted by , from London on 16 Feb 2018

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Comment from Hotel Management

6 Apr 2018 by gm

Thank you so much

4 out of 5

A clean comfortable hotel

Pros: Room was lovely, staff were very helpful, fantastic location next to motorway
Cons: Not enough towels or pillows in the room for a family of four

Posted by on 28 Oct 2016

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference centres. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Novotel Manchester West. Self parking is free. Smoking is allowed in designated areas at this 3-star Manchester hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester (MAN) (21.6 km / 13.4 mi)
  • Train station: Manchester Walkden Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Novotel Manchester West offers 119 forms of accommodation with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. 26-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Novotel Manchester West has a restaurant serving breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manchester West Novotel
  • Novotel Hotel Manchester West
  • Novotel Manchester West
  • Novotel Manchester West Hotel
  • Novotel Manchester West Hotel
  • Novotel Manchester West Manchester
  • Novotel Manchester West Hotel Manchester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.