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3 Jan 2020 by A Misina
Dear Anonymous, Thank you so much for taking the time to rate your recent experience with us at The Principal Manchester. We look forward to welcoming you back soon. Kind Regards, Adelina Misina Concierge Manager
2 Dec 2019 by Jennifer G - Guest Relations Manager
Dear Anonymous, We are looking forward to welcoming you back again and thank you for your comments.
12 Jul 2019 by A Misina
Dear Anonymous Thank you so much for taking the time to rate your recent experience with us at The Principal Manchester. On my behalf and of my team I look forward to welcoming you back soon. Kind Regards, Adelina Misina Duty Manager
12 Jul 2019 by A Misina
Dear Anonymous Thank you so much for taking the time to rate your recent experience with us at The Principal Manchester. On my behalf and of my team I look forward to welcoming you back soon. Kind Regards, Adelina Misina Duty Manager
13 Jul 2019 by A Misina
Dear Anonymous, Thank you for your lovely comments. I am so pleased to read your comments . Best regards. Adelina Misina Duty Manager
3 May 2019 by A MISINA
Dear Anonymous, Thank you for sharing details of your experience whilst staying with us. I am sorry to learn that there were dissatisfied with the interaction you had with a staff member from reception and I would appreciate the opportunity to discuss your experience with you in more detail. I would be grateful if you would send your contact details to me by ringing the hotel. Kind Regards Adelina Misina Duty Manager
3 May 2019 by A Misina
Dear Folu, Thank you for providing a review on your recent stay. I am sorry to hear your room was not to your expectations and was too hot. We do have rooms with air conditioning available so should you come to stay with us again, we will be happy to place you in one of these rooms more suited to your needs. We are currently working into getting air conditioning installed in the remaining rooms. Kind Regards Adelina Misina Duty Manager
16 Apr 2019 by A Misina
Dear Anonymous, Thank you so much for taking the time to rate your recent experience with us at The Principal Manchester. On my behalf and of my team I look forward to welcoming you back soon. Kind Regards, Adelina Misina
12 Feb 2019 by Peter Kienast
Dear Anonymous, Thank you for providing feedback on your recent stay. I am saddened to learn that your experience did not meet with your expectations and I would appreciate the opportunity to discuss this with you personally. If you would kindly provide my office with your contact details, I will call you to discuss your experience further. I look forward to hearing from you. Best regards. The General Manager
8 Feb 2019 by Peter Kienast
Dear Anonymous, Thank you for your lovely comments about your recent stay. I am so pleased to hear that you enjoyed your stay, particularly our location, and I hope you come to stay with us again soon. Kind regards, Peter Kienast General Manager
This property is closed from 5 November 2020 to 8 March 2021 (dates subject to change).
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, a meeting room, and a limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 25446 square feet (2364 square metres). A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Kimpton Clocktower. For a fee, parking is available. This Victorian Manchester hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Kimpton Clocktower offers 270 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. 21-inch Flat-screen televisions come with digital channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Refuge by Volta – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name of this property was previously The Palace.
This property's elevator (lift) is 55 inches (1.4 meters) wide.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
