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4.0 out of 5

"Everything was perfect except that when we left the room, there was a hotel staff who inspected our room. In my point of view, its disrepectful and in ... " More

By a verified traveller on Mon 10 Dec 2018

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Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£47* Per night/room 8 Oct - 9 Oct

Executive Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max

No View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Run of House

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at City Garden Hotel Makati. During your stay, you're just a quick walk from Century City. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 2000, this 4-star hotel has 160 rooms over 23 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 14 minutes by foot from Power Plant Mall and a 2-minute drive from Ayala Museum

City Garden Hotel Makati ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Garden Hotel Makati

Everyone (3)
4 out of 5
Everything was perfect except that when we left the room, there was a hotel staff who inspected our room. In my point of view, its disrepectful and inappropriate

Posted by on 10 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by GM Tim

Thank you for your comments and to ensure that our guests does not leave any valuables inside their room, we conduct a thorough check after each departure and we hope this has not marred your overall impression of our practice. We all look forward in welcoming you back with us.

5 out of 5
Everything with the hotel was perfect. I was upgraded to a top floor room with excellent view. The hotel staff was very friendly and co-operative, Roof top pool and restaurant were my favorite places. I have never eaten that often in a hotel. The gym one floor up was also easy to access. I can definitely recommend the hotel. :-)

Posted by on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by GM Tim

We are absolutely so delighted to know you had such a great time and we would like to thank you for also sharing your experiences. We are all looking forward in welcoming you back with us soon.

2 out of 5
Standort und Aussicht waren gut. Zimmer war schmutzig beide mal als ich in diesem Hotel war (dazwischen auf einer Insel). Beim Transport an den Flughafen welcher vom Hotel organisiert wurde für einen stolzen Preis, wurden wir betrogen. Weder das angekündigte Fahrzeug und da wir an zwei verschiedene Terminals mussten, durften wir auch noch nach bezahlen obwohl wir klar kommuniziert hatten im Hotel. Alles in allem entäuschender Aufenthalt.

Posted by on 6 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by GM Tim

We regret to hear about your review and we would like to apologize for any inconveniences caused. Rest assured that our team is well informed of your review and we shall look into it. We hope that we can be given another chance to show you that your experience is an isolated matter.

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by GM Tim

Thank you for the perfect score and we are glad you had a wonderful time with us. We are all looking forward in welcoming you back with us.

Renovations + Closures

The following facilities or services will be unavailable from January 1 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa/Beauty services
  • Swimming pool

Property Features

City Garden Hotel Makati offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly City Garden Hotel Makati. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Makati hotel.

  • 1 building
  • 160 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Built in 2000
  • Bar or lounge
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden Hotel Makati offers 160 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2017.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 5:30 AM to 10:30 AM.

Bistro – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Encima – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Golfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Guests may be subject to health screenings for COVID-19 at the property.

This property is approved to accept Business Process Outsourcing (BPO) and Overseas Filipino Worker (OFW) travelers.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at City Garden Hotel Makati

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: PHP 495 per person (approximately)
  • Rollaway bed fee: PHP 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Hotel
  • City Garden Hotel Makati
  • City Garden Makati
  • Hotel Makati City
  • Makati City Garden
  • Makati City Garden Hotel
  • Makati City Hotel
  • City Garden Hotel Makati Metro Manila
  • Makati City Garden Hotel
  • City Garden Hotel Makati Metro Manila
  • City Garden Hotel Makati Hotel
  • City Garden Hotel Makati Makati
  • City Garden Hotel Makati Hotel Makati

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.