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4.0 out of 5

"Everything was perfect except that when we left the room, there was a hotel staff who inspected our room. In my point of view, its disrepectful and in ... " More

By a verified traveller on Mon 10 Dec 2018

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No View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£35* Per night/room 21 Dec - 22 Dec

Executive Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at City Garden Hotel Makati. During your stay, you'll be within walking distance of Power Plant Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 13 minutes by foot from Power Plant Mall and a 2-minute drive from Ayala Museum

City Garden Hotel Makati ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Garden Hotel Makati

Everyone (3)
4 out of 5
Everything was perfect except that when we left the room, there was a hotel staff who inspected our room. In my point of view, its disrepectful and inappropriate

Posted by on 10 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by GM Tim

Thank you for your comments and to ensure that our guests does not leave any valuables inside their room, we conduct a thorough check after each departure and we hope this has not marred your overall impression of our practice. We all look forward in welcoming you back with us.

5 out of 5
Everything with the hotel was perfect. I was upgraded to a top floor room with excellent view. The hotel staff was very friendly and co-operative, Roof top pool and restaurant were my favorite places. I have never eaten that often in a hotel. The gym one floor up was also easy to access. I can definitely recommend the hotel. :-)

Posted by on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by GM Tim

We are absolutely so delighted to know you had such a great time and we would like to thank you for also sharing your experiences. We are all looking forward in welcoming you back with us soon.

2 out of 5
Standort und Aussicht waren gut. Zimmer war schmutzig beide mal als ich in diesem Hotel war (dazwischen auf einer Insel). Beim Transport an den Flughafen welcher vom Hotel organisiert wurde für einen stolzen Preis, wurden wir betrogen. Weder das angekündigte Fahrzeug und da wir an zwei verschiedene Terminals mussten, durften wir auch noch nach bezahlen obwohl wir klar kommuniziert hatten im Hotel. Alles in allem entäuschender Aufenthalt.

Posted by on 6 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by GM Tim

We regret to hear about your review and we would like to apologize for any inconveniences caused. Rest assured that our team is well informed of your review and we shall look into it. We hope that we can be given another chance to show you that your experience is an isolated matter.

5 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by GM Tim

Thank you for the perfect score and we are glad you had a wonderful time with us. We are all looking forward in welcoming you back with us.

Property Features

City Garden Hotel Makati offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly City Garden Hotel Makati. Self parking and valet parking are free. A complete renovation of City Garden Hotel Makati was completed in September 2017. Smoking is allowed in designated areas at this 4-star Makati hotel.

  • 1 building
  • 160 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Built in 2000
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden Hotel Makati offers 160 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2017.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Bistro – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Encima – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at City Garden Hotel Makati

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Security system
  • UnionPay
  • Staffed front desk
  • Children stay free: Maximum age 11
  • Events/parties not allowed
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 450 for adults and PHP 225 for children (approximately)
  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Hotel
  • City Garden Hotel Makati
  • City Garden Makati
  • Hotel Makati City
  • Makati City Garden
  • Makati City Garden Hotel
  • Makati City Hotel
  • City Garden Hotel Makati Metro Manila
  • Makati City Garden Hotel
  • City Garden Hotel Makati Metro Manila
  • City Garden Hotel Makati Hotel
  • City Garden Hotel Makati Makati
  • City Garden Hotel Makati Hotel Makati

You should know

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.