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3.5 out of 5

"I like the place verry excelent,the cleanliness and crews they are so nice and the views, the soroundings...and those things i dont like the foods alm ... " More

By a verified traveller on Sun 19 Jan 2020

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Deluxe Room, 2 Single Beds, Non Smoking (Grand)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Single Beds, Non Smoking (Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Crowne Plaza Manila Galleria, an IHG Hotel get high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Robinsons Galleria Mall. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This 4.5-star hotel has 263 rooms over 13 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LED TVs
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Seven Corners, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or hydrotherapy at Neo Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the size of the guestrooms
  • Steps from Robinsons Galleria Mall and 4 minutes on foot from EDSA Shrine
  • Airport shuttle service available for a fee

Crowne Plaza Manila Galleria, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Manila Galleria, an IHG Hotel

Everyone (1)
5 out of 5
I like the place verry excelent,the cleanliness and crews they are so nice and the views, the soroundings...and those things i dont like the foods almost more on pork 😁😁😁

Posted by on 19 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Nicco Santos

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you so much for your excellent review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Your comments are greatly appreciated and we will make sure our team gets to hear about this. We hope you will visit us again! Best, Nicco Santos Digital Marketing Coordinator

2 out of 5
DÉCEVANT. Seul le personnel du petit-déjeuner, chaleureux et amical, laisse une impression favorable.

Posted by on 3 Dec 2018

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Comment from Hotel Management

8 Jan 2019 by QCI Manager

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, Luisito II B. Quality and Continuous Improvement Manager

About the Crowne Plaza Manila Galleria, an IHG Hotel

Location Ortigas Avenue, Corner, Pasig, Manila 1100

Property Features

Crowne Plaza Manila Galleria, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 34000 square feet (3159 square metres) and includes conference rooms. A kids' pool, spa services, and tour or ticket assistance are also featured at the luxury Crowne Plaza Manila Galleria, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Pasig hotel.

  • 263 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 34000 sq ft of conference space
  • 3159 sq. m of conference space
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (14 km / 8.7 mi)
  • Train station: Manila Santa Mesa Station (7.8 km / 4.8 mi)
  • Metro station: Ortigas Avenue Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crowne Plaza Manila Galleria, an IHG Hotel offers 263 forms of accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Seven Corners – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Xin Tian Di – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Bar One – This bar only serves light fare. Open daily.

Agenda – This coffee shop only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neo Spa. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Manila Galleria, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1500 for adults and PHP 750 for children (approximately)
  • Airport shuttle fee: PHP 1550 per vehicle (one way)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Galleria Manila
  • Crowne Plaza Manila
  • Crowne Plaza Manila Galleria
  • Crowne Plaza Manila Galleria Hotel
  • Crowne Plaza Manila Galleria Hotel Pasig
  • Crowne Plaza Manila Galleria Pasig
  • Manila Crowne Plaza
  • Manila Crowne Plaza Galleria
  • Manila Galleria Crowne Plaza
  • Galleria Manila Crowne Plaza
  • Crowne Plaza Manila Galleria Hotel Quezon City
  • Crowne Plaza Quezon City
  • Crowne Plaza Manila Galleria
  • Crowne Plaza Manila Galleria, an IHG Hotel Hotel
  • Crowne Plaza Manila Galleria, an IHG Hotel Pasig
  • Crowne Plaza Manila Galleria, an IHG Hotel Hotel Pasig

You should know

  • Crowne Plaza Manila Galleria, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.