3 May 2019 by Christine C
Thank you for choosing to stay at Grand Hyatt Manila, Andy. We would love to know more about your guest experience and how we can turn your rating of 4 to a 5. Kindly send us an email and we'll ensure your feedback reaches the appropriate departments for their immediate actions. Once again, thank you for rating us and we hope to see you again soon.
Grand Hyatt Manila offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Event space at this hotel measures 24553 square feet (2281 square metres) and includes conference rooms. Spa services, multilingual staff, and concierge services are also featured at the luxury Grand Hyatt Manila. Free self parking is available. This 5-star Taguig hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Grand Hyatt Manila offers 461 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LED televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Grand Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Cellar – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
No.8 China House – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Peak – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
The Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
All international guests must show a valid passport . This is the only form of identification that is accepted at this property.
Local guests traveling for leisure are required to complete a health declaration (rapid antigen screening for COVID-19, issued on the same day of check-in) upon arrival.
Local residents of the National Capital Region (NCR) of the Philippines traveling for leisure must present proof of residency at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. The negative COVID-19 test must have been administered no more than 24 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The mandatory general deposit is PHP 10,000 for the first night and PHP 5,000 for each additional night, collected at check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.