16 Oct 2019 by Chris
Dear Anonymous, Thank you for taking the time to post a review. I have noted that you have only given us a score of 2. We hope to get more details so we can improve on areas that need more attention. Regards, Christian Borromeo General Manager
28 Dec 2018 by Chris
Dear Anonymous, Thank you for taking the time to post a review and for bringing your concerns to my attention. We will be looking into your concerns regarding the lighting in our bathroom. Regards, Christian Borromeo - Exec. Asst. Manager
7 Dec 2018 by Chris B
Thank you for giving us a 5 star rating. We look forward to welcoming you back soon. Regards, Christian Borromeo
24 Jul 2023 by Arish Gonzales / Asst. Front Office Manager
Dear Stefan,Thank you for taking the time to post a review. We hope that you can send us a detailed account of your experience here so we can improve on the areas that needs improvement.Regards,
23 Jul 2023 by Arish Gonzales / Asst. Front Office Manager
Dear Mr. Bernd,Thank you for taking time to post a review. Looking forward to welcoming you back soon.Best regards,
28 Jan 2020 by Chris
Dear Anonymous, Thank you for taking the time to post a review. The perfect ranking you gave us is very much appreciated. Regards, Christian Borromeo General Manager
12 Mar 2019 by Chris
Dear Anonymous, Thank you for taking the time to post a review. We will immeidately look into your concern. Regards, Christian Borromeo General Manager
Hotel H2O offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4413 square feet (410 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Hotel H2O. An area shuttle within 10 metres and a round-trip airport shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Manila hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.