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Hotel H2O

4-star property
Luneta, Manila, 020 3788 4841
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3.6 out of 5
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See all 14 Ebookers Reviews

"No shower cap and bad lighting especially at the sink near the bathroom and places with mirrors. " More

By a verified traveller on Thu 27 Dec 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable beds at Hotel H2O. During your stay, you'll be connected to a shopping centre and just a quick walk from Manila Ocean Park. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool. Built in 2010, this 4-star hotel has 147 rooms over 2 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Enjoy ocean views while dining at Makan Makan Food Village
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body treatments or massages at Zenyu Eco Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the helpful staff and the family-friendly amenities
  • Steps from Manila Ocean Park and 2 minutes on foot from Manila Bay
  • Airport, local-area and shopping centre shuttle service available for a fee

Aqua Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Park View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Premiere Classic Bay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aqua Supreme

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bayview King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel H2O ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel H2O

Everyone (6) Couples (5) Family (2) Other (1)
2 out of 5

Posted by on 15 Oct 2019

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Comment from Hotel Management

16 Oct 2019 by Chris

Dear Anonymous, Thank you for taking the time to post a review. I have noted that you have only given us a score of 2. We hope to get more details so we can improve on areas that need more attention. Regards, Christian Borromeo General Manager

4 out of 5
No shower cap and bad lighting especially at the sink near the bathroom and places with mirrors.

Posted by on 27 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Chris

Dear Anonymous, Thank you for taking the time to post a review and for bringing your concerns to my attention. We will be looking into your concerns regarding the lighting in our bathroom. Regards, Christian Borromeo - Exec. Asst. Manager

5 out of 5

Posted by on 6 Dec 2018

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Comment from Hotel Management

7 Dec 2018 by Chris B

Thank you for giving us a 5 star rating. We look forward to welcoming you back soon. Regards, Christian Borromeo

5 out of 5

Amazing hotel

My kids absolutely loved the room and would definitely go back again on our next visit. I have booked a park view room but have been upgraded to one of their aqua room which is perfect for me and my 2 boys. Bed is huge, free wifi (which some 4/5star hotels charge for ridiculous amount of money).

Posted by on 22 Aug 2014

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5 out of 5

Posted by on 25 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Chris

Dear Anonymous, Thank you for taking the time to post a review. The perfect ranking you gave us is very much appreciated. Regards, Christian Borromeo General Manager

4 out of 5
Nach dem Bügeln war mein Bluse kaputt, leider hatte ich das erst im Flugzeug festgestellt, war echt peinlich in der Business class

Posted by on 10 Mar 2019

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Comment from Hotel Management

12 Mar 2019 by Chris

Dear Anonymous, Thank you for taking the time to post a review. We will immeidately look into your concern. Regards, Christian Borromeo General Manager

3 out of 5

Hotel with a spectacular view on the bay

Pros: the view on the bay
Cons: see above
Location: the Hotel is located neat Ocean Park
The Hotel offered us an upgrade with a room with jaccuzi. A real nice surprize. Altough the room looked more used than i remembered from earlier staying at this Hotel. The toilet flush was not working properly and the shower was only dripping. The jaccuzi was not proper and almost falling apart.

Posted by , from Bern on 17 Apr 2017

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3 out of 5

Schöne Zimmer & das war es bereits

Schöne moderne und gepflegte Hotelzimmer. Das Hotel wie bereits vorab gewusst im OceanPark mit integriert. Das Hotelrestaurant beeindruckt nicht wirklich und auch die gestaltung des Hotels in den Ocean Komplex total kompliziert. Der Service war super und stehts freundlich! Die zimmer zum Schlafen perfekt.

Posted by on 19 Jan 2016

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4 out of 5

Erholsamer zwischenstop in Manila durch H2O

Das Hotel ist in einer sehr guten Lage und man kann viele Sehenswürdigkeiten und Shopingcenter schnell erreichen. Der zugang zum H2O ist etwas ungewöhnlich. Das Zimmer war sauber und modern eingerichtet, das Frühstück war reichhaltig und mit nationalen und Internationalen Speisen versehen.

Posted by on 15 Jan 2016

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4 out of 5

Schönes Hotel mit genialer Aussicht auf das Meer

War das 3. Mail in diesem Hotel. Es ist sehr gut gelegen und doch an ruhiger Lage. Geniale Sicht auf das Meer.

Posted by on 26 May 2015

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About the Hotel H2O

Location Luneta, Manila, 1000

Property Features

Hotel H2O offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference centres. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly Hotel H2O. An area shuttle within 10 km, a round-trip airport shuttle and a shopping centre shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Manila hotel.

  • 1 building
  • 147 guestrooms or units
  • 2 levels
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.)
  • Train station: Manila Paco Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 10 km, and shopping centre shuttle available for a surcharge
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel H2O offers 147 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel H2O

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 599 for adults and PHP 299 for children (approximately)
  • Self-parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H2O Hotel
  • H2O Manila
  • Hotel H2O
  • Hotel H2O Manila
  • Hotel H2O Hotel
  • Hotel H2O Manila
  • Hotel H2O Hotel Manila

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.