27 Apr 2019 by Ayie del Rosario - Reservations Officer
Dear Valued Guest, Warmest Greetings from I'M Hotel! We would like to thank you for choosing our accommodation and for taking the time to write a positive review. It is with great pleasure we come to learn of your satisfaction for your stay with us. We look forward to welcoming you back in the near future. Best Regards, Ayie del Rosario Reservations Officer
25 Feb 2019 by Ayie del Rosario
Dear Valued Guest, Thank you for choosing to stay and for your excellent review. We are so pleased to hear that you enjoyed your room. I greatly appreciate the acknowledgement and positive comments. We look forward to welcoming you back again soon. Best Regards, Ayie del Rosario Reservations Officer
20 Feb 2018 by Ayie del Rosario - Reservations Officer
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you for taking the time to share your experience. Your observation has been noted. Your feedback is encouraging as we strive to provide our guests a memorable stay. Once again, thank you and we look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer
9 May 2023 by Customer Service Team
Thank you for writing us a review. We are happy to know that you like our rooftop bar.
17 Feb 2019 by Ayie del Rosario - Reservations Officer
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
3 Jan 2019 by Ayie del Rosario - Reservations Officer
Dear Valued Guest, Warm greetings! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us and your kind words truly give us great inspiration. Again, thank you very much. We look forward to welcoming you back again soon. Best Regards, Ayie del Rosario Reservations Officer
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour or ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Makati hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
I’M Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.