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4.4 out of 5

"Top class hospitality. Hotel crew are friendly and respectful. " More

By a verified traveller on Thu 25 Apr 2019

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Classic Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£89* Per night/room 25 Apr - 26 Apr

Executive Prestige - King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Prestige - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at I’M Hotel. During your stay, you're just a quick walk from A. Venue Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants. Built in 2016, this 5-star hotel has 434 rooms over 35 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with LED TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body scrubs at Onsen Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests like the breakfast and bar
  • Just a 3-minute walk from A. Venue Mall and a 2-minute drive from RCBC Plaza
  • Airport shuttle service available for a fee

I’M Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for I’M Hotel

Everyone (2) Couples (1) Family (1)
5 out of 5
Top class hospitality. Hotel crew are friendly and respectful.

Posted by on 25 Apr 2019

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Comment from Hotel Management

27 Apr 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warmest Greetings from I'M Hotel! We would like to thank you for choosing our accommodation and for taking the time to write a positive review. It is with great pleasure we come to learn of your satisfaction for your stay with us. We look forward to welcoming you back in the near future. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5
A great hotel in a great location. The staff are super helpful. Love having a washing machine in my room. I always stay here whenever in town.

Posted by on 23 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Ayie del Rosario

Dear Valued Guest, Thank you for choosing to stay and for your excellent review. We are so pleased to hear that you enjoyed your room. I greatly appreciate the acknowledgement and positive comments. We look forward to welcoming you back again soon. Best Regards, Ayie del Rosario Reservations Officer

2 out of 5

Bad management good employees trying thier best

Management seems not to care much about educating thier employees who are trying their best to help the guests 5 start is overrated more like 3 star Thier are much nicer and organized 5 star hotels in Manila so its not about the staff but the organization

Posted by , from Earth on 17 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you for taking the time to share your experience. Your observation has been noted. Your feedback is encouraging as we strive to provide our guests a memorable stay. Once again, thank you and we look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5
Alles perfekt und sauber! Der Gast ist KÖNIG! Toller Pool!

Posted by on 17 Feb 2019

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Comment from Hotel Management

17 Feb 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5
Sehr schönes und modernes Hotel mit Infinity Pool und sehr zuvorkommendem Personal.

Posted by on 3 Jan 2019

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Comment from Hotel Management

3 Jan 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warm greetings! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an amazing stay with us and your kind words truly give us great inspiration. Again, thank you very much. We look forward to welcoming you back again soon. Best Regards, Ayie del Rosario Reservations Officer

Renovations + Closures

This property is closed from 1 January 2020 to 8 February 2020 (dates subject to change).

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

I’M Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference rooms. The luxury I’M Hotel also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 2016
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (13.9 km / 8.6 mi)
  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

I’M Hotel offers 434 forms of air-conditioned accommodation with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

I’M Hotel has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 50
  • Steam room in spa
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1900.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 810 for adults and PHP 410 for children (approximately)
  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • I'M Hotel
  • I’M Hotel Makati
  • I’M Makati
  • I'M Hotel Spa
  • I'M Hotel Residences
  • I’M Hotel Hotel
  • I’M Hotel Makati
  • I’M Hotel Hotel Makati

You should know

  • I’M Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.