Skip to main content
Beginning of main content
4.0 out of 5

"I booked a room for my dad. Thank you for making his stay special. " More

By a verified traveller on Tue 11 Jun 2019

Enter dates to see availability

Select your room to view prices

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Executive, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Makati Shangri-la Hotel, Manila. During your stay, you're just a quick walk from Glorietta Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 5 restaurants. This 5-star hotel has 696 rooms over 26 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, fridges and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine with garden views at Circles Event Cafe, one of the property's 5 restaurants
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments, massages or aromatherapy at Spa at the Shangri La
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Ayala Center and 7 minutes on foot from Glorietta Mall
  • Airport shuttle service available for a fee

Makati Shangri-la Hotel, Manila ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Makati Shangri-la Hotel, Manila

Everyone (2)
5 out of 5
I booked a room for my dad. Thank you for making his stay special.

Posted by on 11 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

20 Jun 2019 by Sincerely, Greg Findlay, General Manager

It was our pleasure to give your dad a wonderful stay. No matter what the occasion or be it a normal day, we always make sure to give our dear guests the best. We hope to see you again soon.

3 out of 5

Einstiges Vorzeigehotel ist in die Jahre gekommen

Die Infrastruktur ist veraltet und bedarf dringend einer Renovation. Personal bemüht sich sehr doch klemmende Wasserhähne die mit der Zange geschlossen werden müssen und völlig abgetretene Teppiche sind eines 5 Stern Hotels nicht würdig.

Posted by , from Zürich on 22 Feb 2018

Was this review helpful to you?

About the Makati Shangri-la Hotel, Manila

Location Ayala Street and Makati Avenue, Makati, Manila 1200

Property Features

Makati Shangri-la Hotel, Manila offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square metres) and includes conference centres. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Makati Shangri-la Hotel, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 15780 sq ft of conference space
  • 1466 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (11.2 km / 6.9 mi)
  • Train station: Manila Pasay Road Station (2.3 km / 1.4 mi)
  • Metro station: Ayala Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Makati Shangri-la Hotel, Manila offers 696 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Circles Event Cafe – Overlooking the garden, this buffet restaurant specialises in Asian cuisine.

Inagiku – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Sage Tapas Bar – This restaurant specialises in Spanish cuisine.

Sage – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Sauna in spa
  • Aromatherapy treatments
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests are required to complete a health declaration (rapid antigen screening for COVID-19, issued on the same day of check-in) upon arrival.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 6:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Makati Shangri-la Hotel, Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 3450 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Manila Makati
  • Makati Manila Hotel
  • Makati Shangri-la Hotel Manila
  • Makati Shangri-la Manila
  • Manila Makati Shangri-la
  • Manila Makati Shangri-la Hotel
  • Manila Shangri-la Makati
  • Shangri-la Hotel Manila
  • Shangri-la Makati Hotel
  • Shangri-la Manila
  • Makati Shangri La Hotel
  • Makati Shangri-La Manila Hotel Makati
  • Makati Shangri-La Manila Metro Manila
  • Shangri La Makati
  • Shangri La Manila Makati
  • Shangrila Makati
  • Makati Shangri Hotel, Manila
  • Makati Shangri-la Hotel, Manila Hotel
  • Makati Shangri-la Hotel, Manila Makati
  • Makati Shangri-la Hotel, Manila Hotel Makati

You should know

  • Makati Shangri-la Hotel, Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/Manila-Hotels-Makati-Shangri-la-Hotel,-Manila.h2463-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Manila-Hotels-Makati-Shangri-la-Hotel,-Manila.h2463-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Manila-Hotels-Makati-Shangri-la-Hotel,-Manila.h2463-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.