4 Mar 2022 by GM NKumar
Dear Kjell, Thank you very much for sharing your review. I have read your feedback, and would like to sincerely apologize for any inconvenience caused. Please rest assured that I have personally discussed your concern with the pertinent team. We look forward to another opportunity of welcoming you back to better serve you. Sincerely, Nantha Kumar General Manager
New World Makati Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury New World Makati Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Valet parking (surcharge) , Parking (limited spaces)
New World Makati Hotel offers 578 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Cafe 1228 – This restaurant serves breakfast, lunch and dinner.
Jasmine Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Bar Rouge – This bar only serves light fare. Open selected days.
The Lounge – This café only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Rescue Bar – This bar only serves light fare. Happy hour is offered. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
Marahai has 5 treatment rooms. Services include Swedish massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
New World Makati Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.