26 Nov 2019 by RedDoorz Philippines
"Dear Anonymous Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times. Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."
The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):
WiFi is free in public spaces. Smoking is allowed in designated areas at this Makati guest house.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Air-conditioned accommodation at RedDoorz Plus @ Evangelista Street Makati offers free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include a shower. This Makati guest house provides complimentary wireless Internet access.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. This is a designated quarantine guest house. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is approved to accept Overseas Filipino Workers and Returning Overseas Filipino travelers.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. This is a designated quarantine guest house. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.