2 Jun 2023 by Dey Medina, Quality Officer
Dear Lorraine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer
22 Dec 2022 by Dey Medina, Quality Officer
Dear Bernhard,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Dey
6 Jun 2019 by Dey Medina, Quality Officer
Dear Valued Guest, Bonjour Mabuhay! We are delighted to receive such a good score from valued guest like you. Thank you for sparing some time in rating us with regards to your previous experience here in Sofitel Manila. I will be a great pleasure to know the highlights of your stay so we can share it to our ambassadors. We are looking forward to welcome you back and be of service to you again. Sincerely,
Sofitel Philippine Plaza Manila offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. A kids' pool, a fitness centre, and a steam room are also featured at the luxury Sofitel Philippine Plaza Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Pasay hotel.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Parking (limited spaces)
Sofitel Philippine Plaza Manila offers 609 accommodations with a safe and free newspapers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Pasay hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Spiral Manila – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sunset Bar – This poolside restaurant specialises in barbecue and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Le Bar – This coffee shop specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snaps Sports Bar – Overlooking the pool, this sports bar serves dinner and light fare. Reservations are required. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Guests seeking quarantine accommodations must provide proof of a COVID-19 vaccination during check-in or book a PCR screening for COVID-19 at the airport to be administrated on their 5th and 7th day of stay at the property.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.
Sofitel Philippine Plaza Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. On-site PCR COVID-19 testing is available for a PHP 4599 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.