6 Jun 2019 by Dey Medina, Quality Officer
Dear Valued Guest, Bonjour Mabuhay! We are delighted to receive such a good score from valued guest like you. Thank you for sparing some time in rating us with regards to your previous experience here in Sofitel Manila. I will be a great pleasure to know the highlights of your stay so we can share it to our ambassadors. We are looking forward to welcome you back and be of service to you again. Sincerely,
14 Feb 2019 by Margot
Dear Valued Guest, Thank you for choosing Sofitel Manila and sharing your perfect rating. We are honored to learn that you had a magnifique experience highlighted by luxury facilities and service from the heart. Looking forward to welcoming you back! Sincerely, Margot Calimon E-Commerce Executive
26 Apr 2019 by Dey Medina, Quality Officer
Dear Valued Guest, Bonjour Mabuhay! Thank you for answering our Guest Satisfaction Survey. We are very pleased with the score you gave us. It would really make our ambassadors happier to read more about your experience, particularly, what we did well so we can do it again next time. See you soon! Will you be back next month? Sincerely,
Due to COVID-19, this property’s food and beverage options may be limited.
Sofitel Philippine Plaza Manila offers its guests a golf course, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. There are 17 meeting rooms available. An outdoor pool, a kids' pool, and a hot tub are also featured at the luxury Sofitel Philippine Plaza Manila. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pasay hotel.
Available in all rooms: WiFi (surcharge) , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Sofitel Philippine Plaza Manila offers 609 forms of accommodation with a safe and free newspapers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Pasay hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Spiral Manila – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sunset Bar – This poolside buffet restaurant specialises in barbecue and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Le Bar – Overlooking the pool and garden, this bistro specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Snaps Sports Bar – Overlooking the ocean and pool, this theme restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Reservations are required. Open daily.
Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Per property policy, all guests must present a valid ID with proof of age at check-in. Guests ages 18-65 must provide documentation of a complete health declaration (PCR screening for COVID-19, issued within 48 hours before arrival) or proof of COVID-19 vaccination during check-in.
Guests younger than 18 or older than 65 years of age will be required by the property to provide documentation of a complete health declaration (PCR screening for COVID-19 issued within 48 hours before arrival or rapid antigen screening for COVID-19 issued within 24 hours before arrival) during check-in. The property offers rapid antigen screening for an additional fee per person from 9 AM to 9 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in. On-site antigen/rapid COVID-19 testing is available for a fee. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.