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"Only allowed 2 people for breakfast when I booked for 3 " More

By craig e. on Sun 20 Dec 2015

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Hotel Description

The shopping around The Heritage Hotel Manila gets good marks from our customers. During your stay, you're just a quick walk from Embassy of Japan. You'll find features such as free WiFi in public areas, free valet parking and a free shopping centre shuttle. Built in 1994, this 4-star hotel has 450 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the size of the guestrooms and the proximity to the airport
  • Just a 2-minute drive from Embassy of Japan and 11 minutes from City of Dreams Manila
  • Free shopping centre shuttle service

Superior Room Twin Beds

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£49* Per night/room 15 Apr - 16 Apr

Club Room Twin Beds, Club Access

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Twin Beds, Club Access

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Suite King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Heritage Hotel Manila ratings based on 4 verified reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Heritage Hotel Manila

Couples (1) Family (3)
3 out of 5

family meeting

Only allowed 2 people for breakfast when I booked for 3

Posted by on 20 Dec 2015

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4 out of 5

Great hotel...

Very relaxing and made my night very comfortable!!! Great food serve at restaurant.. Much better if WI-FI is free..I'll stay in this hotel again...

Posted by on 11 Jun 2014

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3 out of 5

Das Hotel Heritage ist in die Jahre gekommen!

Pros: Die Nähe zum Airport ist immer wieder ein Vorteil!
Cons: Siehe oben - es wäre viel zu tun, damit das Heritage wieder wie früher glänzen kann - ganz speziell wären die Badezimmer zu überprüfen!
Location: Das Hotel ist in Pasay - nahe dem Roxas Boulevard, nicht weit von der Mall of Asia!
Das Hotel Heritage hat für uns weiterhin den Vorteil der Nähe zum Domestic und International Airport! Für den bezahlten Preis erhält man gerade noch eine akzeptable Gegenleistung ... die Zimmer sind längst renovationsbedürftig! Das Hotelpersonal ist nett - Das Morgenbuffett war OK! Wir werden uns für die Zukunft überlegen etwas mehr auszugeben z. B. für Pan Pacific, Dusit Thani etc. --> nach einem so langen Flug lohnt sich diese "Mehr - Investition" sowieso!

Posted by , from Schweiz on 17 Apr 2017

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3 out of 5

Uebernachtung vor Weiterflug nach Naga City!

Wir haben schon mehrfach im Hotel Heritage am Roxas Boulevard übernachtet! Das Hotel ist leider in die Jahre gekommen und mittlerweile mit 4 Sternen zu hoch bewertet! Die Lage des Hotels in der Nähe zum Flughafen gab den Ausschlag für unsere Wahl! Wir kennen auch die Hotels Pan Pacific / Dusit Thani / Picasso Boutique Hotel welche wir ALLE höher einstufen!

Posted by on 15 Apr 2016

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Property Features

The Heritage Hotel Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 8095 square feet (752 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Heritage Hotel Manila. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq. m of conference space
  • Built in 1994
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: Manila (MNL-Ninoy Aquino Intl.) (5.5 km / 3.4 mi)
  • Train station: Manila Buenidia Station (3.8 km / 2.4 mi)
  • Metro station: Baclaran LRT Station (0.8 km / 0.5 mi)
  • Property shuttles: Free shopping centre shuttle; airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

The Heritage Hotel Manila offers 450 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Riviera Cafe – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Lobby Lounge – This lobby lounge serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Spa Services

  • Swedish massage
  • Sports massage
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Heritage Hotel Manila


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and a security system. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Most visitors to the Philippines receive a 21-day visa upon arrival, however it is essential to check with the nearest Philippine consulate regarding visas for each particular nationality.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • One child stays free
  • Security system
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay for guests staying between 1 January and 31 December

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 877 for adults and PHP 207 for children (approximately)
  • Airport shuttle fee: PHP 1150 per vehicle (maximum occupancy 3)
  • Early check-in fee: PHP 3000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel Manila
  • Heritage Hotel Manila Pasay
  • Heritage Manila
  • Heritage Manila Hotel
  • Heritage Manila Pasay
  • Hotel Heritage Manila
  • Manila Heritage
  • Manila Heritage Hotel
  • Manila Hotel Heritage
  • Heritage Hotel Pasay
  • The Heritage Hotel Manila Pasay, Metro Manila, Philippines
  • The Heritage Hotel Manila Pasay Metro Philippines
  • The Heritage Manila Pasay
  • The Heritage Hotel Manila Hotel
  • The Heritage Hotel Manila Pasay
  • The Heritage Hotel Manila Hotel Pasay

You should know

  • The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.