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"reception ok but could have provided lots more info on facilities, free breakfast " More

By a verified traveller on Mon 18 Mar 2019

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Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£72* Per night/room 22 Aug - 23 Aug

Standard Room, 2 Queen Beds, Patio, Canal View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, 2 Queen Beds, Kitchen, Canal View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Coconut Cay Resort & Marina. During your stay, you'll be within walking distance of Crane Point Museum and Nature Center. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 1953, this 2-star hotel has 50 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, microwaves and coffee makers
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes complimentary bicycles and kayaking
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from The Turtle Hospital and 5 minutes from Curry Hammock State Park
  • Cats and dogs welcome for a fee (restrictions apply)

Coconut Cay Resort & Marina ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Cay Resort & Marina

Couples (1)
3 out of 5
reception ok but could have provided lots more info on facilities, free breakfast

Posted by on 18 Mar 2019

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Comment from Hotel Management

18 Mar 2019 by Lisa Kaminski; General Manager

Thank you for your stay.

About the Coconut Cay Resort & Marina

Location 7196 Overseas Highway, Marathon, FL 33050

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

A private beach is featured. Coconut Cay Resort & Marina offers its guests a marina, an outdoor pool, and complimentary bicycles. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at Coconut Cay Resort & Marina. Self parking is free. Smoking is allowed in designated areas at this Marathon hotel.

  • 50 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1953
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Key West, FL (EYW-Key West Intl.) (77.8 km / 48.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Coconut Cay Resort & Marina offers 50 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2017.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Kayaking on site
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 7.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Sporting facilities or equipment
  • Internet access
  • Faxes
  • Housekeeping
  • Additional inclusions
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Cay
  • Coconut Cay Marathon
  • Coconut Cay Resort
  • Coconut Cay Resort Marathon
  • Coconut Cay Resort & Marina Hotel Marathon
  • Coconut Cay Resort And Marina
  • Coconut Cay & Marina Marathon
  • Coconut Cay Resort & Marina Hotel
  • Coconut Cay Resort & Marina Marathon
  • Coconut Cay Resort & Marina Hotel Marathon

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.