"They remember details! One of the best hotels I have ever stayed in, was very friendly and accommodating to all our needs 10/10 will visit again. " More
4 May 2022 by Gonzalo Rodriguez, General Manager
Dear Priyanthy , We are glad to receive such a positive review! A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you and your family on your next trip. Best wishes, Gonzalo Rodriguez, General Manager
16 Oct 2021 by Alberto Muñoz General Manager
Dear Niklas, Thank you for taking the time to share your feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We all look forward to the pleasure of seeing you again in the future. Kind regards, Alberto Muñoz General Manager
30 Aug 2023 by Gonzalo Rodriguez, General Manager
Dear Simon,Thank you for this high rating.We are thrilled to hear that you found our resort ideal for your requirements. Our team takes great pride in providing top-notch service and maintaining a pristine environment for our guests to enjoy.Once again, thank you for your kind words and we look forward to welcoming you back for another memorable stay at Nobu Hotel Marbella.We look forward to having you return. Best wishes,Gonzalo Rodriguez, General Manager
22 Jun 2023 by Gonzalo Rodriguez, Hoteldirektor
Sehr geehrte Liliam,Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Hoffentlich können wir Sie in der Zukunft von unserem Service überzeugen.Freundliche Grüße,Gonzalo Rodriguez, Hoteldirektor
5 May 2023 by Gonzalo Rodriguez, Hoteldirektor
Dear guest,Thank you for your feedback and your kind words about our staff.We are sorry to hear that you found the hotel to be outdated. We would like to point out that our hotel is part of the Nobu Hotels Collection. We attach great importance to modern and elegant facilities in order to offer our guests a luxurious experience. When it comes to rates, we pride ourselves on being a 5-star hotel, a member of Small Luxury Hotels of the World, offering world-class dining and a variety of amenities. We always strive to ensure value for money and take your feedback very seriously.We hope that you will visit us again in the future. Kind regards and a big thank you for your visit.Gonzalo Rodriguez, Hoteldirektor
17 Mar 2020 by Lucie
Dear guest, Thank you very much for your review, we are delighted that you enjoyed your visit. We hope to welcome you again soon. With kind regards, Lucie Millner Executive Assistant
24 Nov 2019 by Nobu Hotel
Thanks for staying with us. We appreciate your feedback!
25 Jul 2019 by Lucie
Dear Guest, Thank you very much for taking the time to rate your stay with us. We are delighted you enjoyed your time in Nobu Hotel Marbella. We hope to welcome you again soon. With kind regards, Lucie Millner Rooms & Guest Experience Supervisor