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Economy Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Economy Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Artuklu Kervansarayi - Special Class's great location. During your stay, you're just a quick walk from Melik Mahmut Mosque. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. Built in 1285, this hotel has 58 rooms. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, private gardens and LCD TVs
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front-desk safe, laundry facilities and a lift
  • Steps from Melik Mahmut Mosque and Sabanci City Museum
  • Airport shuttle service available for a fee

Artuklu Kervansarayi - Special Class ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Artuklu Kervansarayi - Special Class

Everyone (1)
1 out of 5

Very unfriendly & not recommendable

Pros: Nothing
Cons: All!
I had to change my room 3 times because it wasn’t clean. TV in the 3rd one didn’t function. I gave up. I would never book here again!

Posted by on 28 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

1 Sep 2018 by sahin

hello...you made reservation economic room and you want to stay suit room.please ı give standard room and ı change your room.you are very comics...

About the Artuklu Kervansarayi - Special Class

Location 1. Cd, Savurkapi Mahallesi, Mardin, Mardin 47100

Property Features

There's a restaurant on site, as well as a coffee shop/café. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Artuklu Kervansarayi - Special Class. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Colonial Mardin hotel.

  • 58 guestrooms or units
  • Built in 1285
  • Local cuisine
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Mardin Station (9.6 km / 6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Artuklu Kervansarayi - Special Class offers 58 forms of accommodation with complimentary bottles of water and complimentary slippers. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free local cuisine breakfast daily from 8 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 17 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Artuklu Kervansarayi Special Class Hotel
  • Kervansarayi Special Class Hotel
  • Artuklu Kervansarayi Special Class
  • Kervansarayi Special Class
  • Artuklu Kervansarayi Mardin
  • Artuklu Kervansarayi - Special Class Hotel
  • Artuklu Kervansarayi - Special Class Mardin
  • Artuklu Kervansarayi - Special Class Hotel Mardin

You should know

  • Artuklu Kervansarayi - Special Class offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Alcohol isn't served or allowed at Artuklu Kervansarayi - Special Class.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.