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4.0 out of 5

"Pool and the slides were great. Food was available all the time, staff were helpful and everyone spoke English. Food was not especially good but there ... " More

By a verified traveller on Wed 12 Jun 2019

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Hotel Description

During your stay at Kervansaray Marmaris Hotel & Aparts, you'll be within walking distance of Marmaris Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Just a 4-minute drive from Marmaris Grand Bazaar and 11 minutes from Marmaris Beach

Kervansaray Marmaris Hotel & Aparts ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kervansaray Marmaris Hotel & Aparts

Couples (1) Family (1)
4 out of 5
Pool and the slides were great. Food was available all the time, staff were helpful and everyone spoke English. Food was not especially good but there was always something to eat. Salads were fresh and there was plenty of options. Property was clean although you have to be careful when choosing a plate since not all of those were ok. Pool was clean even though it was full all the time. There were a lot of British families and all prices were announced in pounds. That was confusing. Also we got the hotel rules when we checked in to the hotel. It was sad to see that it is not clear for all guests that you are not supposed to physically or verbally abuse staff or other guests. Another rule I taught was surprising was that you are not allowed to throw stuff from upstairs to the reception. Seriously? How often has this happened that it had to be made into a rule? During our stay we did not witness any of that though, so no worries of drunk obnoxious people ruining your holiday. The hotel is quite far from the beach but the hotel has a transportation for free. Taxi is also down the road and quite affordable. I chose to walk most of the time, it only takes 20-40min to get closer to beach or center. Dolmus is also driving from almost next to the hotel.

Posted by on 12 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Kervansaray Hotels

Thank you for taking the time to review our property, your comments are very much valued.

About the Kervansaray Marmaris Hotel & Aparts

Location Merkez Mh 19 Sk No 55, Marmaris, Mugla 48700

All-inclusive Details

  • Fitness facilities included
  • Onsite live performances included
  • Premium/imported alcoholic drinks not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Buffet-style meals included
  • A la carte or gourmet dining is limited
  • Surcharge for premium or imported non-alcoholic drinks
  • Room service not included
  • Onsite entertainment and activities included

Property Features

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Kervansaray Marmaris Hotel & Aparts such as the free kids' club, the outdoor pool and the indoor swimming pool. Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a sauna and a fitness centre. Smoking is allowed in designated areas at this 3.5-star Marmaris hotel.

  • 220 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Kervansaray Marmaris Hotel & Aparts offers 220 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Marmaris hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Kervansaray Marmaris Hotel & Aparts

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: TRY 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Aparts
  • Kervansaray Aparts
  • Kervansaray Hotel & Aparts
  • Kervansaray Hotel Marmaris
  • Kervansaray Marmaris Aparts
  • Kervansaray Marmaris Hotel
  • Kervansaray Marmaris Hotel & Aparts
  • Kervansaray Marmaris Hotel Aparts
  • Kervansaray Marmaris Hotel Aparts All Inclusive
  • Kervansaray Hotel Aparts All Inclusive
  • Kervansaray Marmaris Aparts All Inclusive
  • Kervansaray Aparts All Inclusive
  • Kervansaray Marmaris Hotel & Aparts - All Inclusive Marmaris
  • Kervansaray Marmaris Hotel Aparts
  • Kervansaray Aparts Inclusive

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.