"The hotel itself deserves only 3 stars however the aqua park i would rate at 5 stars. if you are going there for the hotel only i would advise to visi ... " More
16 Jun 2022 by nora
Dear Guest , Thank you so much for sharing your review following your visit. It is very disappointing for us to receive such feedback as clearly, we failed to meet your expectations about the room service. We are deeply sorry and seriously take your comments into account. We look forward to welcoming you in the near future in order to better serve you and prove you that your feed back in in heart of preoccupations . Sincerely,
11 Jul 2019 by Nora E
Dear Guest , Iam grateful for the review you have shared on Expedia.com regarding your stay at Aqua Fun Club Thank you for acknowledging the positive elements of your holiday and for highlighting to us the challenges you experienced during your stay, rest assured, we have taken into account all of your comments and we will address them accordingly. We look forward another chance to welcome you back to Aqua Fun Club with the focus to restore your confidence in our team and our service. Regards,
11 Jul 2019 by Nora E
Dear Guest I am grateful for the review you have shared on expedia.com regarding your stay at Aqua Fun Club . We really regret when our guests expectations are not met . Thank you for highlighting to us the challenges you experienced during your stay, rest assured, we have taken into account all of your comments and we will address them accordingly. We look forward to another chance to welcome you back to Aqua Fun club with the focus to restore your confidence in our team and our service. Regards,
23 Mar 2019 by Nora E
Dear guest , Thank you so much for your wonderful review!! We are so excited to hear how much you enjoyed your stay and we so appreciate your continued loyalty. It's something our staff takes great pride in, so we value your feedback. I would also like to thank you for compliments , and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. We cannot wait to welcome you back again soon for another amazing future stay . Please keep aqua fun your habitual address in Marrakech graquafun@pickalbatros-morocco.com Warmly,
8 Jan 2019 by nora Errahili
Dear Guest , First we thank you for taking the time to share your experience with us . We are sorry to learn that you were disappointed with your visit at our hotel aqua fun club , all our sincerest apologies for any inconvenient might be occurred, the issue raised are not reflecting our standards, thank you for taking time to share your comments, we highly value our guest feedback and regret when their expectations are not met and we are always working towards improving our over guest experience . We hope we will convince you to change your attitude concerning our product and wining your trust again. We look forward to welcoming you in the near future kindest regards
5 Apr 2023 by NORA ERRAHILI
Dear Nadja , Thank you very much for this positive review and for taking the time to share it on expedia.com ! It is with great pride that your compliments have been shared with all the teams. We sincerely hope that we will have the pleasure of welcoming you back to Aqua Fun Marrakech,. Best regards
15 Jan 2019 by Nora Errahili
Dear Guest , Many thanks for a nice comment regarding your recent stay at aqua fun we really appreciate your Evaluation and look forward to welcoming you in the near future . Kindest Regards. Nora Errahili / Guest Relation Manager
All-inclusive room rates at Aqua Fun Club Marrakech - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Some rates at Aqua Fun Club Marrakech - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Aqua Fun Club Marrakech - All Inclusive offers its guests a full-service spa, a complimentary water park, 15 outdoor swimming pools, and 2 indoor swimming pools. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A kids' pool, a health club, and a sauna are also featured at the business-friendly Aqua Fun Club Marrakech - All Inclusive. Free self parking is available. This 4-star Sidi Abdallah Ghiat hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free parking nearby
Aqua Fun Club Marrakech - All Inclusive offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Sidi Abdallah Ghiat hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Aqua Fun Club Marrakech - All Inclusive has 4 restaurants on site.
Room service (during limited hours) is available.
An outdoor tennis court, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 15 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 40240725
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 40240725. This property accepts Visa, Mastercard, American Express and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
