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4.3 out of 5

"Nice ambiance in common areas. Quite out dated rooms. Limited facilities. " More

By a verified traveller on Fri 15 Feb 2019

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Diwane Hotel & Spa Marrakech. During your stay, you're just a quick walk from Carré Eden Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This 4-star hotel has 115 rooms over 6 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with plasma TVs, fridges and free toiletries
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 2 coffee shops/cafés, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests have great things to say about the pool and the value of their stay
  • Just a 3-minute drive from Majorelle Gardens and a few minutes from Menara Gardens
  • Airport pick-up shuttle service available for a fee

Diwane Hotel & Spa Marrakech ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Diwane Hotel & Spa Marrakech

Everyone (3) Couples (2) Family (1) Friends (1)
4 out of 5
Nice ambiance in common areas. Quite out dated rooms. Limited facilities.

Posted by on 15 Feb 2019

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Comment from Hotel Management

23 Jun 2019 by Guest Relation.

Dear client, Thank you for sharing your experience after your stay at Diwane Hotel Marrakech & Spa. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. Thank you for such a lovely and thoughtful review. Sincerely,

3 out of 5

DIWANE NOT A 4 STAR MORE LIKE A 3 STAR

décor was very full on Moroccan, location is ok, near European shops (Zara, Mango)and some great places to eat which were cheaper than eating in the souks restaurants. Room had all the useful stuff like tv, shower etc but their were mosaic tiles coming off the table, decor is a bit dull/dark and needs to be spruced up. Ok place to stay for a short while = we only stayed for two nights. pancakes and omelettes to order for breakfast were the only hot foods available everything else on display was cakes. Did not have lunch or dinner at Diwane, eat out at the local restaurants they are cheaper and you have more variety to choose from. They also do not like you to bring in your own drinks food and have a sign up by the entrance. I would only recommend to a friend for the distance to the souks and the location which is about 25min walk from the main square.

Posted by on 16 Apr 2013

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5 out of 5

Good Value

Good hotel, nice large rooms and friendly staff. Hop on hop off bus stops outside hotel

Posted by on 16 Sep 2012

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Comment from Hotel Management

23 Jun 2019 by Guest Relation

Dear client, Thank you for sharing your experience after your stay at Diwane Hotel Marrakech & Spa. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. Thank you for such a lovely and thoughtful review. Sincerely,

5 out of 5
Sourire des personnelles bonne accueil la chambre propre

Posted by on 3 Oct 2019

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5 out of 5
Merci à Amina de la réception gentille adorable et pro .Je remercie également Aziz et son collègue personel gérant la piscine .Aziz s occupe très bien de l piscine .Il est pro gentil et au petits soin merciiiiii

Posted by on 3 Jul 2019

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4 out of 5

Zentrales Hotel in der Neustadt

Pros: Die Lage
Location: s.o.
Das Hotel liegt seht günstig in der Neustadt Gueliz, zum Bus Richtung Medina sind es nur ein paar Schritte, jede Menge Restaurants und Cafés in nächster Nähe. Es ist nun von der Ausstattung her nichts Besonderes, aber für den günstigen Preis absolut in Ordnung. Ich würde es für ein paar Tage wieder buchen.

Posted by , from Heidelberg on 27 May 2017

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4 out of 5

Hotel Diwane

hotel très bien situé dans Guediz ou les touristes subissent moins de pression que dans la médina .Hotel agréable piscine sympa et le personnel est super Tres bon rapport qualité/prix

Posted by on 23 Jun 2013

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About the Diwane Hotel & Spa Marrakech

Location 24 Rue Yougoslavie - Gueliz, Marrakech, 40000

Property Features

Diwane Hotel & Spa Marrakech offers its guests an outdoor pool, a health club, and a kids' pool. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at Diwane Hotel & Spa Marrakech. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Marrakech hotel.

  • 115 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 coffee shops
  • Full breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Marrakech (RAK-Menara) (7.2 km / 4.5 mi)
  • Train station: Marrakech Central Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Diwane Hotel & Spa Marrakech offers 115 forms of air-conditioned accommodation with a safe and free toiletries. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower and bidets. This Marrakech hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Plasma television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free full breakfast daily.

Diwane Hotel & Spa Marrakech has 2 restaurants on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 250.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 35 per vehicle
  • Rollaway bed fee: MAD 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diwane
  • Diwane Hotel
  • Diwane Hotel Marrakech
  • Diwane Marrakech
  • Hotel Diwane
  • Diwane Hotel Spa Marrakech
  • Diwane & Marrakech Marrakech
  • Diwane Hotel & Spa Marrakech Hotel
  • Diwane Hotel & Spa Marrakech Marrakech
  • Diwane Hotel & Spa Marrakech Hotel Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Diwane Hotel & Spa Marrakech offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.