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 Marrakech •1 Room
 Marrakech • 1 Room
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Hotel Imperial Plaza

4-star property
Av abdelkrim khettabi, Marrakech, 020 3788 4841
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1.8 out of 5
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Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hotel Imperial Plaza's walkable location. During your stay, you'll be within walking distance of Le Grand Casino de la Mamounia. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This 4-star hotel has 114 rooms over 6 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, minibars and room service
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the helpful staff and the area's walkability
  • Just a 4-minute drive from Palais des Congres and 6 minutes from Menara Gardens
  • Airport shuttle service available for a fee

Hotel Imperial Plaza ratings based on 10 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Hotel Imperial Plaza

Everyone (9) Family (1)
1 out of 5

Extremely bad

I was unhappy about this hotel, because I was sick and had gotten an allergic from the room. The room was very dirty, they did not change the bed sheets for five days. The food was very old and my wife got ever so sick and I was in hospital for 1 day. I’ve wasted 5 days in this miserable hotel. That is why I’ve paid extra money to change hotel. And I’m recommending NO ONE to come to this hotel. And they have not refund my money. This hotel is a 4 star hotel, my in my way its a 0 star hotel.

Posted by , from london on 16 Aug 2018

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1 out of 5

Posted by on 7 Nov 2019

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2 out of 5

Posted by on 29 Apr 2019

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1 out of 5
Inadmissible,les photos ne correspondent absolument pas,on a fait 4 nuits et changer 2 fois de chambres,pas d'eau chaude,personnels ingrats,voleurs,rien ne fonctionne,ne parlons pas du petit déjeuner il n'y a rien,tous les jours il y avait quelque chose,bruyant ,il accepte des jeunes Marocains et ils font la fête ds les chambres avec de l'alcoool,......on va demander le remboursement car on avait payé 1 semaine et comme on a changé d’hôtel,on conteste notre séjours,ne pas y aller

Posted by on 29 Mar 2019

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2 out of 5

Mauvais rapport qualité prix

Première nuit, réaction chimique sur la peau, démengeaisons sur tout le corps dû à une application silicone très forte avant notre arrivée, et non informé !!! Passage et traitement obligatoire à la pharmacie Cela à duré plus de 2 jours Parfois pas d'eau chaude, ou bien au tiède de rapprochant plus du froid Bruit assourdissant des canalisation, on dirait l'utilisation d'une perceuse Par contre femmes de ménage sympa, seul point positif !

Posted by , from paris on 21 Nov 2017

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2 out of 5

Insgesamt Enttäuschend

Pros: Das Hotel verfügt über einen sehr schönen Poolbereich auf dem Dach, der aber leider ebenfalls sehr ungepflegt ist, vor allem der Bereich des Dachcafés
Cons: Unbedingt die Konditionen mit den Hotels besser abklären. Sie haben mir das Hotel mit Frühstück für zusätzlich MAD 3,00.- angeboten. Dies ist falsch!
Location: Das Hotel befindet sich nicht im Zentrum, aber dafür in Zentrumsnähe ca. 15 Minuten von der City, sehr ruhig gelegen.
Wir waren 5 Personen in zwei Zimmer. Der Check in verlief zwar nicht professionell, aber insgesamt zügig, und freundlich. Der Eingangsbereich war großzügig und ursprünglich einmal sehr elegant, jedoch in einem herunter gekommenen Zustand, sowie der Rest des Hotels auch. Die Zimmer die wir hatten waren groß, die Betten und Matratzen jedoch sehr alt, das Bad eigentlich sehr schön, aber nicht instand gehalten. Die Bettlaken sauber, aber sehr verbraucht, die Handtücher ebenfalls sehr vergilbt. Die Chipkarten Dose für Strom mit Tesafilm befestigt, fiel aber trotzdem ab. Der Fernseher mit kaum Empfang.

Posted by , from Frankfurt am Main on 5 Apr 2017

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4 out of 5

Kattouima-allas hotelli nopeilla yhteyksillä

Plussat: Hinta-laatu suhde loistava Todella ystävällistä henkilökuntaa Valuutanvaihto tarkkaa ja sujuvaa Huone siivottiin huolellisesti päivittäin Menisin uudestaan Miinukset: Hissi epäkunnossa Aamupala koostui mm. Ällömakeista minijugurttipurkeista ja porkkanaraasteesta Hotellin ravintola-annokset pieniä ja mauttomia suhteessa kaupungin ravintoloiden herkullisiin annoksiin

Posted by , from Helsinki on 28 Mar 2017

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2 out of 5

Etwas versteckt aber dennoch schönes Viertel.

Ich muss zugeben das ich gar nicht zu Frieden war! Die Empfangsmitarbeiter waren unfreundlich, kein herzliches Willkommen und keine Anweisung zu den Zeiten des Essens, und wo man was wo finden kann! Das einzige positive am Hotel war der Pool und die wunderschöne Aussicht! Der Rest war für ein A**** !!!!!! Das erste und letzte mal und das auch noch für so viel Geld! Bin sehr sehr enttäuscht!!!!!!!!!!

Posted by on 10 Mar 2017

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1 out of 5

Hotel a éviter très decevant

Pros: rien
Cons: tout
Location: rien
arriver un mercredi a 4h 00 du matin a l hôtel accueille desagreable personnels incompétent chambre très salle draps non changer a des conseille passer votre route

Posted by , from lyon on 10 Mar 2017

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2 out of 5

Hotel vieillissant

Très peu de clim dans les chambre hotel très vieillissant avec aucun travaux réalises piscine dégueulasse sut tout notre séjour soit 10 jours Petit déjeuner dégueulasse aucun fruit aucun produit frais pas de vaisselle

Posted by on 25 Aug 2013

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About the Hotel Imperial Plaza

Location Av abdelkrim khettabi, Marrakech, 40 000

Property Features

Hotel Imperial Plaza offers its guests a seasonal outdoor pool, a kids' pool, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Imperial Plaza. An airport shuttle (available 24 hours) is available for a fee. This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Marrakech Central Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Imperial Plaza offers 114 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Televisions come with satellite channels. Bathrooms include a bath, bidets and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Hotel Imperial Plaza has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 2
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Imperial Plaza

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and on-site parking

Tax ID - 06506741

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and on-site parking. The tax ID number is 06506741. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property Registry Number – 21583
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • State tax ID - 06506741
  • Commonly touched surfaces are cleaned with disinfectant
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night
  • Tourism fee: MAD 16.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MAD 80 for adults and MAD 40 for children (approximately)
  • Airport shuttle fee: MAD 100 per person (one-way)
  • Airport shuttle fee per child: MAD 50 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial Plaza
  • Imperial Plaza Hotel
  • Imperial Plaza Hotel Marrakech
  • Imperial Plaza Marrakech
  • Hotel Imperial Plaza Marrakech
  • Hotel Imperial Plaza Spa Marrakech
  • Hotel Imperial Plaza Hotel
  • Hotel Imperial Plaza Marrakech
  • Hotel Imperial Plaza Hotel Marrakech

You should know

  • Hotel Imperial Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.