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"Friendly and helpful receptionist. concierge appeared helpful but were working in conjunction with the taxi drivers and attempting to overcharge us at ... " More

By a verified traveller on Fri 14 Apr 2017

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Double Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£36* Per night/room 22 Mar - 23 Mar

Triple Room, Garden View

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Single Room, Garden View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the WiFi at Hotel Marrakech le Tichka. During your stay, you'll be within walking distance of Marrakech Plaza. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This 4-star hotel has 138 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy a bite to eat at ambar, a buffet restaurant that serves international cuisine
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body scrubs or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the WiFi and the location
  • 9 minutes by car from Marrakech Plaza and 14 minutes from Jemaa el-Fnaa
  • Local-area shuttle service available for a fee

Hotel Marrakech le Tichka ratings based on 18 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Marrakech le Tichka

Everyone (10) Couples (2) Business (1) Family (3)
1 out of 5
It was dirty no towels and toilet paper the staff were very rude

Posted by on 10 Apr 2019

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Comment from Hotel Management

25 Apr 2019 by Omar

Dear Client, Thank you for taking the time to review and share your experience at LE TICHKA Marrakech. We are sorry to hear that your experience at the bar was displeasing; we hope you will give us the opportunity to amaze you during your next visit. We very much appreciate your comments. It is always a pleasure to receive positive feedback, thus it will be shared with our team as I am sure that your review will serve as an incentive to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, we will be glad to host you again and we hope your next visit will be as pleasant as the previous one. Sincerely Omar

3 out of 5

Mediocre

Friendly and helpful receptionist. concierge appeared helpful but were working in conjunction with the taxi drivers and attempting to overcharge us at every opportunity (receptionist seemed to keep them in check). Rooms were okay, only one towel between two though despite asking for another. Pool area was nice.

Posted by , from D on 14 Apr 2017

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1 out of 5
A fuire! Chambres sales, personnel pas disponible. Piscine sale, transat en piteux état

Posted by on 9 Nov 2019

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2 out of 5

Posted by on 8 Sep 2019

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1 out of 5
son calme pour lequel l'établissement n'a rien payé !

Posted by on 14 Aug 2019

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3 out of 5
Chambre pas tres propre moquette sale, parure de lit taché

Posted by on 13 Jul 2019

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3 out of 5

Posted by on 23 Jun 2019

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1 out of 5
Das Hotel ist schmuddelig, der Service funktionert nicht...musste z.b. immer selber Badtücher organisieren. Zimmerreinugung gleich null. Frühstück katastrophal, etc., etc.

Posted by , from Biel on 14 Apr 2019

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1 out of 5
L'hôtel est à l'abandon, des moisissure sur les murs de la baignoire, odeurs de fermé, tapis vieux avec des tâches, pas de chauffage et les murs des chambres s'effrite. C'est dans l'absolu un hôtel qui ne mérite aucune étoile. Un conseil: il faut visiter l'hôtel pour prendre une décision sur la poursuite ou non de la collaboration avec celui-ci. Très très décevant

Posted by on 2 Jan 2019

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3 out of 5
Hôtel qui se dégrade de jour en jour. Petit déjeuner très peu achalandé . Chambre pas nettoyée ou presque, lits mal faits. N'y retournerai pas

Posted by on 17 Dec 2018

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Property Features

Hotel Marrakech le Tichka offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 3014 square feet (280 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Marrakech le Tichka. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Marrakech hotel.

  • 138 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Marrakech (RAK-Menara) (9 km / 5.6 mi)
  • Train station: Marrakech Central Station (3.6 km / 2.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Marrakech le Tichka offers 138 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Ambar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Johara – This fine-dining restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Marrakech le Tichka

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Self-parking fee: EUR 1 per night
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tichka Salam Marrakech
  • Tichka Salam Hotel
  • Tichka Salam Marrakech
  • Hotel Marrakech Tichka
  • Hotel Tichka
  • Marrakech Tichka
  • Tichka
  • Tichka Salam Hotel Marrakech
  • Marrakech Le Tichka Marrakech
  • Hotel Marrakech le Tichka Hotel
  • Hotel Marrakech le Tichka Marrakech
  • Hotel Marrakech le Tichka Hotel Marrakech

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.