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"Staff very friendly, food excellent,lots to do, lovely and clean " More

By a verified traveller on Thu 28 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Iberostar Club Palmeraie Marrakech. During your stay, you're just a quick walk from High Atlas. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 2005, this 4-star hotel has 318 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • All rooms offer balconies, cable TV and minibars
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Oasis, a buffet restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include free supervised kids' activities, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and racquetball/squash
  • Guests speak favourably about the quiet location and the pool
  • Steps from High Atlas and 7 minutes by car from Museum Palmeraie

Double Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Connecting Rooms

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Double Room, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Basic Double Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Iberostar Club Palmeraie Marrakech ratings based on 14 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Iberostar Club Palmeraie Marrakech

Everyone (8) Couples (2) Family (3) Friends (1)
5 out of 5
Staff very friendly, food excellent,lots to do, lovely and clean

Posted by on 28 Nov 2019

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5 out of 5
It is a lovely family resort. It was our first time.We loved it and we plan to come back in near future.Staff is friendly and kind, always looking after us and making sure we are enjoying ourselves. Hotel is spotless clean. Food is lovely, great variety and plenty of it! They have the food truck by the pool serving snacks from 10 to 6pm! As an all inclusive, you can't complain you haven't eaten!! Lots of spaces to chill out. There is always activities going on. The only thing we felt could improve is the evening entertainment. It was mostly a dancing show. For us who stayed 10 days, it became boring. We wished it had a bit more of variety, that ones that interact with the guests and the children. Overall, I would recommend this resort.

Posted by on 13 Aug 2019

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5 out of 5

50th birthday

Lovely hotel beautiful grounds staff friendly and helpful, will be going back excellent entertainment at night foods was great, room clean and comfortable A star.

Posted by , from Uk on 6 Feb 2018

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5 out of 5

Amazing

Everything about this hotel is amazing the the entertainment team in my eyes deserve a medal for the hours they work and how much effort they put in every day aside from that hotel and grounds are lovely and well kept rooms perfect size food lovely always loads of choice there is lots of activities during the day a zen pool and the larger pool that has games and plays music

Posted by , from leeds on 23 Aug 2017

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5 out of 5
repas copieux, personnet sympa, hotel propre rien à dire tout est parfait

Posted by on 13 Dec 2019

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4 out of 5
Très bon hôtel. Personnel adorable. Mais nourriture assez moyenne

Posted by , from la Chaux de Fonds on 6 Jan 2018

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4 out of 5

Ystävällisen palvelun hotelli

Pros: Hyvä ja ystävällinen palvelu
Cons: Ruoassa runsas tarjonta, mutta olisi voinut olla hieman enempi vaihtelua.
Location: Hotelli sijaitsee lähellä Marrakeschia. Marrakeschin nähtävyydet top-kymppi helppo googlettaa.
Loma sattui marraskuun loppupuolelle. Päivät olivat ihanan lämpimiä mutta illat ja yöt vilpoisia. Ystävällinen palveli oli varmasti ihan parasta koskaan saamaani. Hotellin tilat olivat avarat niin sisältä kuin myös ulkopuolelta. Hotellissa kaikki pelasi hyvin. Henkilökunnan aktiivisuus ja palvelun ilo jätti lämpimän tunteen vielä pitkälle loman jälkeenkin.

Posted by , from Hämeenlinna on 3 Dec 2017

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5 out of 5

Exceptionnel !!!

Nous avons pas2se 10j dans cet hotel avec ma femme. Tout etait parfait. L hotel est tres beau et a ete renové récemment. Le personnel adorable, aux petits soins et toujours le sourire. Chambre grande et confortable. Propreté irreprochable. Equipe d animation qui se donne a fond et qui nous a fait passer un super sejour. Spectacles le soir dicnes de professionnels. Bref une super adresse a Marrakech.

Posted by , from st raphael on 11 Oct 2017

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4 out of 5

Très bon rapport qualité prix

Un hôtel Iberostar en cours de remise à niveau car repris par la chaine récemment qui à déjà subit de belles transformations. Equipe d'animation dynamique qui manquent un peu de matériel. Buffet variés et de très bonne qualité. un Hôtel très agréable, personnel très sympathique et accueillant. je le recommande.

Posted by on 19 Sep 2017

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5 out of 5

4 ans que l on y vas et toujours aussi bon

cala fait 4 ans que l on y vas et nous ne nous en lassons pas on y retourne l année prochaine

Posted by on 23 Apr 2016

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Renovations + Closures

This property is closed from 19 March 2020 to 1 July 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Iberostar Club Palmeraie Marrakech are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Other inclusions

  • Shuttle service to off-site activities

Not included

  • Premium and/or non-domestic beverages
  • Minibar
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Gratuities
  • Taxes

  • Access to on-site clubs included
  • Taxes not included
  • All meals served buffet style
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Off-site tours not included
  • Shuttle service to off-site activities included
  • Minibar not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • On-site entertainment and activities included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • On-site live performances included
  • Theme parties included

Property Features

Some rates at Iberostar Club Palmeraie Marrakech are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Iberostar Club Palmeraie Marrakech offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. You'll find a business centre on site. There are 2 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Iberostar Club Palmeraie Marrakech. Free self parking is available. This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 318 guestrooms or units
  • 2 levels
  • Built in 2005
  • Local cuisine
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Club Palmeraie Marrakech offers 318 forms of accommodation with minibars and a hairdryer. Rooms open to balconies. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

The Oasis – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

The Jawhara – This restaurant specialises in Moroccan cuisine. Reservations are required. Open daily.

Food Truck – This bar specialises in Italian cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Archery on site
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

SPA Sensations has 4 treatment rooms.

The spa is open daily.

  • Number of treatment rooms 4

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Iberostar Club Palmeraie Marrakech

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Eldorador
  • Club Eldorador All Inclusive
  • Club Eldorador Palmeraie
  • Iberostar Club Palmeraie Marrakech All Inclusive
  • Eldorador Club Palmeraie Hotel Marrakech
  • Eldorador Palmeraie Hotel
  • Hotel Eldorador Palmeraie
  • Iberostar Club Palmeraie All Inclusive
  • Iberostar Club Palmeraie
  • Iberostar Club Palmeraie Marrakech All-inclusive property
  • Iberostar Club Palmeraie All-inclusive property
  • Club Eldorador Palmeraie All Inclusive
  • Iberostar Club Palmeraie Marrakech Hotel
  • Iberostar Club Palmeraie Hotel
  • Iberostar Club Palmeraie
  • Hotel Iberostar Club Palmeraie Marrakech Marrakech
  • Marrakech Iberostar Club Palmeraie Marrakech Hotel
  • Hotel Iberostar Club Palmeraie Marrakech
  • Iberostar Club Palmeraie Marrakech Marrakech
  • Club Eldorador Palmeraie All Inclusive
  • Iberostar Club Palmeraie Marrakech All Inclusive
  • Iberostar Palmeraie Marrakech
  • Iberostar Palmeraie Marrakech
  • Iberostar Club Palmeraie Marrakech Hotel
  • Iberostar Club Palmeraie Marrakech Marrakech
  • Iberostar Club Palmeraie Marrakech Hotel Marrakech

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.