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4.2 out of 5

"Very clean and the staff were very nice. Great for families very good animation team " More

By a verified traveller on Thu 11 Jul 2019

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Hotel Description

Our customers tell us they can't get enough of Kenzi Club Agdal Medina All Inclusive's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenue Mohamed VI. Features include free WiFi in public areas, free self-parking and a free manager's reception. Built in 2010, this 5-star resort has 314 rooms on 1 floor. Enjoy your stay with amenities like a patio and satellite TV channels in each room.

  • Air-conditioned rooms with patios, satellite TV and minibars
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Atlas
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with aromatherapy, body scrubs or massages at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes 2 indoor tennis courts, a health club and a steam room
  • Guests have great things to say about the overall condition of the property and the location
  • 14 minutes by car from Jemaa el-Fnaa and 10 minutes from Menara Gardens
  • Free shopping centre shuttle service

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£112* Per night/room 1 Jun - 2 Jun

Deluxe Double Room (All-In Premium )

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room (Chambre Double Privilege)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Triple Room ( All-In Premium )

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deluxe Single Room (All-In Premium )

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Kenzi Club Agdal Medina All Inclusive ratings based on 272 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kenzi Club Agdal Medina All Inclusive

Everyone (35) Couples (88) Business (3) Family (89) Friends (44) Other (7)
5 out of 5
Very clean and the staff were very nice. Great for families very good animation team

Posted by on 11 Jul 2019

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5 out of 5

Posted by on 7 Apr 2019

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2 out of 5
This is meant to be an all inclusive but I was charged for a room safe, gym access and a la carte restaurants. No room service, drinks in fridge or tea/coffee making facilities. The included food is in the buffet dining room, the food choice is very limited and the same every day. Drink choices at the bar is also limited. This resort is obviously run on a budget and certainly does not warrant a 5-start rating.

Posted by on 23 Feb 2019

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2 out of 5
I was expecting a 5star all-inclusive resort as described. Therefore very disappointed to be charges for a safe, gym access and a la carte restaurants. No room service, no drinks in room fridge, no tea/coffee in room. Same food for breakfast, luch & dinner offered every day in the buffet dining room & At best this is a 4 start resort

Posted by on 23 Feb 2019

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5 out of 5

Posted by on 17 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by Kenzi club agdal medina

Dear costumer, Thank you for your review, costumers feedback is always greatly appreciated. Once again thank you for your review and we look forward to welcoming you back to kenzi club. kind Regards

2 out of 5
Room seemed like it was jet washed with extremely wet floors when we moved in (never seen wet floors in a 5 star hotel before!). Generally the room was not clean with bugs walking around the floor and a very bad smell. Most definitely not a 5 star hotel. You have to pay to use the gym facility which is odd. Food was average at best. Checked out after 1 nights stay. Maybe this hotel will suit the needs of others but was not to the standard I was expecting.

Posted by on 5 Aug 2018

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5 out of 5
Fantastic stay. The hotel was clean, staff were extremely friendly & efficient.

Posted by on 24 May 2018

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4 out of 5

Good. It would nice to have tea coffee facilities

Had an enjoyable holiday..restriicted to hotel unless you taxi into town. There was a shuttle bus provided by hotel which was very helpful.

Posted by on 19 Mar 2018

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4 out of 5

Great family hotel, 15mins drive from airport.

With 3 children under 10 we chose this hotel for all the facilities and entertainment they offer and we were not disappointed. Family room is the way to go. Hotel grounds and staff attitude is exceptional. We felt very welcome and at home during our 1 week stay and in December too we had plenty of sunshine during the day.

Posted by , from whitton, twickenham on 30 Dec 2016

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4 out of 5

great value & great location

enjoyed 4 day/3 night stay with friends, very relaxing stay. Food in buffet was excellent and spa treatments were good value and easy to book.

Posted by on 22 Apr 2016

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About the Kenzi Club Agdal Medina All Inclusive

Location Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet meals, snacks and beverages included
  • Dining availability is limited at one or more venues

Not included

  • Taxes

  • One or more venues limit dining availability
  • Taxes not included
  • All meals served buffet style
  • Gratuities included
  • All food and beverages included

Property Features

Kenzi Club Agdal Medina All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Kenzi Club Agdal Medina All Inclusive offers its guests a full-service spa, indoor tennis courts, and a waterslide. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this resort measures 16146 square feet (1500 square metres) and includes conference centres. An indoor pool, a kids' pool, and a seasonal outdoor pool are also featured at the luxury Kenzi Club Agdal Medina All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 5-star Marrakech resort.

  • 1 floor
  • 314 guestrooms or units
  • 2 dining venues
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2010
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Marrakech (RAK-Menara) (8.1 km / 5 mi)
  • Train station: Marrakech Central Station (7.3 km / 4.5 mi)
  • Property shuttles: Free shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Kenzi Club Agdal Medina All Inclusive offers 314 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private patio
  • Minibar
  • HD television
  • Satellite channels
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception on selected days.

Atlas – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

The Orangery – This restaurant specialises in Moroccan cuisine and only serves dinner.

The Oasis – This poolside bar only serves light fare.

The Gnawa – On-site bar.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include indoor tennis courts, a waterslide, a health club and a sauna.

Guests aged under 13 years old are not allowed in the swimming pool, fitness facility or spa tub.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:30 PM

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Kenzi Club Agdal Medina All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Kenzi Club
  • Kenzi Club Agdal Medina
  • Kenzi Club Agdal Medina All inclusive
  • Kenzi Club Medina
  • Kenzi Club Medina All inclusive
  • Kenzi Club Agdal Medina All Inclusive All-inclusive property
  • Kenzi Club Medina All Inclusive All-inclusive property
  • Kenzi Club Medina Inclusive
  • Kenzi Club Agdal Medina All Inclusive Marrakech
  • Kenzi Club Agdal Medina All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.