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4.2 out of 5

"Wifi Signal Very poor in rooms, this needs to be looked at " More

By a verified traveller on Mon 06 Feb 2023

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£185* Per night/room 1 Apr - 2 Apr

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Kenzi Club Agdal Medina All Inclusive. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenue Mohamed VI. Features include free WiFi in public areas, free self-parking and a free manager's reception.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Atlas
  • Splash around at the waterslide or swim in the indoor and 2 outdoor pools
  • Indulge with body wraps, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 indoor tennis courts, a gym and a steam room
  • Guests speak favourably about the location and the pool
  • Steps from Avenue Mohamed VI and 10 minutes on foot from Agdal Gardens
  • Free shopping centre shuttle service

Kenzi Club Agdal Medina All Inclusive ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kenzi Club Agdal Medina All Inclusive

Everyone (39) Couples (5) Family (6)
4 out of 5
Wifi Signal Very poor in rooms, this needs to be looked at

Posted by on 6 Feb 2023

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3 out of 5

Posted by on 23 Aug 2022

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5 out of 5
Very clean and the staff were very nice. Great for families very good animation team

Posted by on 11 Jul 2019

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5 out of 5

Posted by on 7 Apr 2019

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2 out of 5
This is meant to be an all inclusive but I was charged for a room safe, gym access and a la carte restaurants. No room service, drinks in fridge or tea/coffee making facilities. The included food is in the buffet dining room, the food choice is very limited and the same every day. Drink choices at the bar is also limited. This resort is obviously run on a budget and certainly does not warrant a 5-start rating.

Posted by on 23 Feb 2019

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2 out of 5
I was expecting a 5star all-inclusive resort as described. Therefore very disappointed to be charges for a safe, gym access and a la carte restaurants. No room service, no drinks in room fridge, no tea/coffee in room. Same food for breakfast, luch & dinner offered every day in the buffet dining room & At best this is a 4 start resort

Posted by on 23 Feb 2019

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5 out of 5

Posted by on 17 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by Kenzi club agdal medina

Dear costumer, Thank you for your review, costumers feedback is always greatly appreciated. Once again thank you for your review and we look forward to welcoming you back to kenzi club. kind Regards

2 out of 5
Room seemed like it was jet washed with extremely wet floors when we moved in (never seen wet floors in a 5 star hotel before!). Generally the room was not clean with bugs walking around the floor and a very bad smell. Most definitely not a 5 star hotel. You have to pay to use the gym facility which is odd. Food was average at best. Checked out after 1 nights stay. Maybe this hotel will suit the needs of others but was not to the standard I was expecting.

Posted by on 5 Aug 2018

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5 out of 5
Fantastic stay. The hotel was clean, staff were extremely friendly & efficient.

Posted by on 24 May 2018

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4 out of 5

Good. It would nice to have tea coffee facilities

Had an enjoyable holiday..restriicted to hotel unless you taxi into town. There was a shuttle bus provided by hotel which was very helpful.

Posted by on 19 Mar 2018

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About the Kenzi Club Agdal Medina All Inclusive

Location Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000

All-inclusive Details

All-inclusive room rates at Kenzi Club Agdal Medina All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet meals and snacks included
  • Dining availability is limited at one or more venues

  • Buffet-style meals included
  • One or more venues limit dining availability
  • Service charge included
  • All meals included

Property Features

Some rates at Kenzi Club Agdal Medina All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Kenzi Club Agdal Medina All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, indoor tennis courts, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. An indoor pool, a kids' pool, and a health club are also featured at the luxury Kenzi Club Agdal Medina All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 1 floor
  • 314 guestrooms or units
  • 2 dining venues
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Marrakech Central Station (7.3 km / 4.5 mi)
  • Property shuttles: Free shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Kenzi Club Agdal Medina All Inclusive offers 314 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private patio
  • Minibar
  • HD television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Atlas – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

The Orangery – This restaurant specialises in Moroccan cuisine and only serves dinner.

The Oasis – This poolside bar only serves light fare.

The Gnawa – On-site bar.

Nearby Activities

2 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a steam room.

Guests aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Playground on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Kenzi Club Agdal Medina All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Kenzi Club
  • Kenzi Club Agdal Medina
  • Kenzi Club Agdal Medina All inclusive
  • Kenzi Club Medina
  • Kenzi Club Medina All inclusive
  • Kenzi Club Agdal Medina All Inclusive All-inclusive property
  • Kenzi Club Medina All Inclusive All-inclusive property
  • Kenzi Club Medina Inclusive
  • Kenzi Agdal Medina Inclusive
  • Kenzi Club Agdal Medina All Inclusive Hotel
  • Kenzi Club Agdal Medina All Inclusive Marrakech
  • Kenzi Club Agdal Medina All Inclusive Hotel Marrakech

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.