"Shower made noise when you was using it, requested for a double bed, but got two singles pushed together instead. WIFI was absolutely weak and almost ... " More
30 Apr 2019 by Responsable de qualité
Chère Madame, Cher Monsieur, Nous tenions vivement à vous remercier d'avoir choisi de séjourner dans notre hôtel lors de votre voyage à Marrakech. Nous avons une chaîne spéciale sur toutes les télévisions de notre hôtel qui diffuse toutes les informations sur nos prestations, services, nos horaires et nos points de vente.. Nous avons partagé votre commentaire avec les équipes concernés. Nous serons très heureux de vous recevoir de nouveau pour une expérience mémorable et agréable. Nous restons à votre écoute pour toute demande future, et à tout bientôt! Cordialement,
22 Mar 2019 by Quality Manager
Bonjour, C'est un réel plaisir de lire un bon retour envers notre établissement ! Nous sommes ravis de savoir que vous avez apprécié notre hôtel, nous avons différents types de chambres. Lors de votre prochain séjour nous ne manquerons pas de vous proposer les autres catégories pour être à la hauteur de vos attentes. Nous espérons avoir la chance de vous accueillir à nouveau et de vous faire passer un bon moment ! Cordialement ,
4 Jan 2019 by Quality Manager
Cher hôte, Nous vous remercions d'avoir partagé votre avis sur l'hôtel Labranda Rose Aqua Parc. Nous sommes très heureux de lire que vous avez apprécié votre séjour. Notre but est de proposer une expérience inoubliable dans notre hôtel, et qui propose tous les services d'un resort pour vivre une expérience remarquable. Nous espérons avoir l'opportunité de vous accueillir à nouveau très prochainement. Cordialement,
All-inclusive room rates at LABRANDA Rose Aqua Parc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at LABRANDA Rose Aqua Parc are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. LABRANDA Rose Aqua Parc offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. An outdoor pool, an indoor pool, and a kids' pool are also featured at the family-friendly LABRANDA Rose Aqua Parc. Free self parking is available. Smoking is allowed in designated areas at this 4-star Marrakech hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
LABRANDA Rose Aqua Parc offers 310 accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Zerhoun – This restaurant specialises in Moroccan cuisine.
Al Boustane – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Majorelle – This restaurant specialises in international cuisine.
Derbouz – On-site piano bar.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Thermes des Orangers. Services include massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
