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4.4 out of 5

"Good value for money! Very clean and the garden area is very relaxing. The only downside for me is that I thought the spa would be included but you ha ... " More

By a verified traveller on Fri 21 Feb 2020

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Double Room with No Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£122* Per night/room 24 Mar - 25 Mar

Junior Suite, Hot Tub, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Jacuzzi with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Swim Up

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Hot Tub without Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at TUI BLUE Medina Gardens – Adults Only – All Inclusive. During your stay, you're just a quick walk from Cyber Park. Free breakfast, a free manager's reception and 2 outdoor pools are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 6 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute walk from Cyber Park and 12 minutes on foot from Jemaa el-Fnaa

TUI BLUE Medina Gardens – Adults Only – All Inclusive ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TUI BLUE Medina Gardens – Adults Only – All Inclusive

Everyone (6) Couples (10) Family (1)
4 out of 5
Good value for money! Very clean and the garden area is very relaxing. The only downside for me is that I thought the spa would be included but you have to pay for treatments to use any of the spa facilities. Also the food was dry and overcooked at the buffet but a good selection considering what we paid. Staff very friendly and good evening entertainment. The rooms were also nicely decorated and always clean!

Posted by on 21 Feb 2020

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5 out of 5
We loved the choice of food at all meal times. Rooms were immaculate and so was the pool areas. We were disappointed with the snack we were provided on arrival at 10pm. Staff are very friendly and accommodating and entertainment was just right

Posted by on 18 Dec 2019

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5 out of 5
Very friendly and helpful staff nothing was a problem This was probably the best all inclusive in terms of food variety and quality, the beer and red wine were good too. House spirits were not very good

Posted by on 3 Nov 2019

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4 out of 5

Posted by on 4 Feb 2024

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Comment from Hotel Management

5 Feb 2024 by Nesrine Guest Relations Manager

Dear Rolf,Thank you for taking the time to rate our hotel. We appreciate your feedback. If there are specific areas where we can improve and make your experience even better, please feel free to share them with us.Best regards,Nesrine, Guest Relations Manager

5 out of 5
Super hotel Personnel au petit soin Delicate attention lors de mon anniversaire On reviendra plus tard

Posted by on 27 Nov 2023

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Comment from Hotel Management

9 Dec 2023 by Nesrine Guest Relations Manager

Chère Carole Emma,Merci infiniment pour votre évaluation parfaite de 5 étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour, notamment l'attention délicate pour votre anniversaire. Nous avons hâte de vous accueillir à nouveau !Cordialement,Nesrine Guest Relations Manager

5 out of 5
Hôtel très bien situé dans la médina et proche de toutes les activités intéressantes. Personnel aimable et efficace bonne nourriture variée

Posted by on 27 Nov 2023

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Comment from Hotel Management

9 Dec 2023 by Nesrine Guest Relations Manager

Chère Isabelle BOURGUIGNON,Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement au cœur de la médina, ainsi que notre personnel aimable et efficace, et notre délicieuse variété de plats. Nous espérons vous accueillir à nouveau bientôt !Cordialement,Nesrine Guest Relations Manager

5 out of 5
Nous avons passés un excellente séjour. Le personnel accueilant, sympa et très disponible. 5 minutes à pied de la mosquée Koutoubia. Le repas est très varié. Je recommande fortement

Posted by on 17 Nov 2023

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Comment from Hotel Management

17 Nov 2023 by Nesrine Guest Relations Manager

Chère Fabiana Solange Machado Da,Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour, notre personnel, et la variété des repas. Nous espérons vous accueillir à nouveau bientôt.Cordialement,Nesrine Guest Relations Manager

5 out of 5

Posted by on 16 Apr 2023

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Comment from Hotel Management

8 May 2023 by Nesrine Guest Relations Manager

Dear Jukka,Thank you so much for your positive rating, we are happy to see that you had a 5-Star experience among us. Looking forward to welcoming you soon again!Best Regards,Nesrine Guest Relations Manager

1 out of 5
Le directeur de l’hôtel Monsieur Hassen Jouhri a refusé notre entrée dans l établissement mal grès notre réservation payé sans explications, le surveillant a bousculer mon amie et ell est allé au urgence , nous avons du faire intervenir la police , et Jouhri Hassen a été entendu et avoir dit que l’hôtel était complet

Posted by on 20 Jan 2023

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5 out of 5
Mir fällt nichts negatives ein. Super feines Essen, alles inklusive auch alkoholische Getränke oder frisch gepresster Saft. Ruhiger Ort perfekt zum Entspannen. Tolle Kurse und immer wieder Themenbuffet, netter Service… Geheizter Aussenpool im Winter

Posted by on 7 Jan 2023

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About the Medina Gardens – Adults Only – All Inclusive

Location Arset Djnan La Khdar, Marrakech, 40000

All-inclusive Details

All-inclusive room rates at TUI BLUE Medina Gardens – Adults Only – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Bartending
  • Cooking
  • Water fitness
  • Yoga

Entertainment

  • Theme parties

  • Yoga classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Fitness facilities included
  • Theme parties included
  • Tennis included
  • Water fitness classes/lessons included

Property Features

Some rates at TUI BLUE Medina Gardens – Adults Only – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. TUI BLUE Medina Gardens – Adults Only – All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A fitness centre, a steam room, and a terrace are also featured at the eco-certified TUI BLUE Medina Gardens – Adults Only – All Inclusive. A complete renovation of TUI BLUE Medina Gardens – Adults Only – All Inclusive was completed in May 2019. Smoking is allowed in designated areas at this 4-star Marrakech hotel.

  • 182 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 6 bars or lounges
  • Built in 1968
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Marrakech Central Station (2.5 km / 1.6 mi)

Room Amenities

TUI BLUE Medina Gardens – Adults Only – All Inclusive offers 182 accommodations with minibars and a safe. Beds feature premium bedding. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

TUI BLUE Medina Gardens – Adults Only – All Inclusive has 3 restaurants on site.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at TUI BLUE Medina Gardens – Adults Only – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 16

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Medina Gardens Adults Hotel
  • Gardens Adults Hotel
  • Medina Gardens Adults
  • Medina Gardens Adults All Inclusive Hotel
  • Gardens Adults All Inclusive Hotel
  • Medina Gardens Adults All Inclusive
  • Gardens Adults All Inclusive
  • Medina Gardens Adults Only
  • Medina Gardens Adults Only All Inclusive

You should know

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 15 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.