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"Me and my husband stayed here for 4 days and we had an absolute amazing time and would definitely come back to stay at this hotel. The rooms were hug ... " More

By a verified traveller on Sat 15 Oct 2016

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Superior Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Triple Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Bedrooms

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall value at Mogador Palace Agdal. During your stay, you'll be connected to the convention centre and just a quick walk from Avenue Mohamed VI. Free WiFi in public areas, free self-parking and a free manager's reception are available. Built in 2006, this 5-star hotel has 610 rooms on 1 floor. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking and extended parking
  • For dining with garden views, stop by Al Bahia, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools or soak in the spa tub
  • Treat yourself to body treatments, massages or body scrubs at the spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the restaurant and breakfast
  • Within a 10-minute walk of Avenue Mohamed VI and Agdal Gardens

Mogador Palace Agdal ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mogador Palace Agdal

Everyone (10) Family (5)
1 out of 5
Not a 5* at all, they charged extra for using the pool and gym. No room service menu, the whole room was so dirty the bathroom was in a terrible condition. They put me in a wrong room. No shower robes not enough towel. The mattress was rock solid hard. The bedsheets had hair and it was dirty. I kept sneezing as I’m allergic to dust. It was a nightmare could not sleep all night. Staff members are rude. Do not be fooled by the ratings I think they paid and got the 5* rating somehow. So disappointed must avoid if you don’t want to get ill.

Posted by on 16 Jun 2019

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1 out of 5
Truly grim hotel. Nothing like description. Garden room had no view just a noisy concrete air con unit - no furniture on balcony. Unclean room. Dead insects on floor. Live cockroaches in bathroom - terrible air conditioning. Broken shower. Asked to move but no manager was on duty until noon next day. Checked out first thing next morning.

Posted by on 1 Jun 2019

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2 out of 5
We were asked to pay extra in order to use sauna and indoor swimming pool but it was not mentioned at the booking

Posted by on 4 Apr 2019

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2 out of 5
Place was Huge but that's as far as ot got, staff only talk in French & have no interest in speaking English, the place is dated & not much in a way of Facilities.. has a shuttle service to the Square, which i must say was a plus coz the Hotel us practically in the middle of know where! For what you pay, definitely a disappointment, with No water, kettle provided either. Just so you know, there is a Carrefour 10min walk, near the Mizzare.

Posted by on 23 Feb 2019

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2 out of 5
The reception is beautiful and the guest relations guy is very friendly however the rest of the staff don’t have the same enthusiasm. The Rooms were basic, no kettle in the room just a fridge. There was no information leaflet in the room in regards to where things were, times for breakfast/lunch/dinner. Even the fire escape instructions were in french or Arabic. The food was sub standard. The price in which I paid for I expected better quality food and variations. The price was definitely not worth it

Posted by on 22 Feb 2019

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2 out of 5

Gloomy hotel with little hospitality or amenities

No coffee in room. Nothing in mini bar. Room service menu poor. Breakfast average. Broken curtain in room. Wish I had booked another five star hotel!

Posted by , from england on 20 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Elmehdi Jniah

Dear Guest, Thank you for you review written on the site.We are sorry to reas that your stay did not meet your expectations and feel free to contact us directly may you wish to share further details of your experience . It will definitely help us to keep working on improving our services. King regards, Distribution & E-commerce Manager

5 out of 5

Fabulous Stay

Pros: The location, the pool areas, spacious rooms. Free shuttle bus to the bazaars daily.
Cons: The rooms could be provide with menu's, contact numbers for reception/room service staff. Also should allow food to be bought in from outside.
Location: It is a 10 min taxi ride from Jemaa El Fenaa which is the popular shopping bazaars.
Me and my husband stayed here for 4 days and we had an absolute amazing time and would definitely come back to stay at this hotel. The rooms were huge, we had a lovely garden view with a balcony. There are 2 huge pools with seperate smaller kids pools. This hotel is a resort, a relaxing atmosphere, can take long walks inside the resort due to substantial size. Breakfast was lovely. We had no issues and a pleasant stay regardless of some of the negative reviews provided by people. Some people may be too picky, but its a comfortable stay. There are always taxi's available outside.

Posted by , from London on 15 Oct 2016

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Comment from Hotel Management

16 Oct 2017 by Guest Relations

Dear Guest, Thank you for the review that you have shared following your stay at Mogador palace. We are delighted to note that we managed to create memorable experience for you and thank you for commending our colleagues. We hope to welcome you back in the near future. Kind regards, Guest Relations Mogador Palace Agdal

4 out of 5

Good facilities

Most staff were friendly and helpful, hotel was a walking distance to a small mall which was a bonus as it had a place for kids to play. Marrakech was a safe place at night to walk. Free shuttle from hotel to medina n Jema al fina was a bonus but you had to be quick to get on it otherwise you'd have to pay for taxi. It would be nice if at reception there was a map of where all facilities are located as I only discovered the kids room at the hotel by chance hidden behind the evening before we left.

Posted by , from lu on 10 Aug 2016

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Comment from Hotel Management

16 Oct 2017 by Guest Relations

Dear Guest, I thank you for the review you have shared regarding your visit to Mogador palace Thank you for acknowledging the positive elements of your visit. We have also taken note of your other comments and rest assured we will address them. Kind regards. Guest Relations Mogador Palace Agdal

4 out of 5

Posted by on 30 Nov 2019

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3 out of 5
Chambre propre et spacieuses. Le ménage est parfois fait très tard....jusqu’à 15h. Pas d’étiquette « ne pas déranger » disponible. Les chambres ne sont jamais prêtes quand vous arrivez....que se soit 16h ou 19h... Le grand grand point faible de cet établissement est l’accueil et la réception... Les réceptionnistes sont souvent hautaines et n’ont aucune empathie.... Les clients sont parqués devant la réception et tous le monde les ignores. Elles passent leur temps à discuter entre elles...

Posted by , from Strasbourg on 1 Sep 2019

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All-inclusive Details

  • Alcoholic beverages not included
  • Only non-alcoholic beverages included

Property Features

As a guest of Mogador Palace Agdal, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a health club and a spa tub. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A kids' pool, a sauna, and spa services are also featured at the luxury Mogador Palace Agdal. Self parking is free. This 5-star Marrakech hotel is smoke free.

  • 1 floor
  • 610 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 2 coffee shops
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Marrakech (RAK-Menara) (6.3 km / 3.9 mi)
  • Train station: Marrakech Central Station (6 km / 3.7 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Mogador Palace Agdal offers 610 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Al Bahia – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.

Le Snack – Overlooking the pool, this restaurant only serves lunch. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Mogador Palace Agdal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 75 for adults and MAD 100 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ryad
  • Ryad Mogador
  • Ryad Mogador Agdal
  • Ryad Mogador Aparthotel
  • Ryad Mogador Aparthotel Agdal
  • Ryad Mogador Agdal Hotel Marrakech
  • Ryad Mogador Agdal Marrakech
  • Mogador Palace Agdal Aparthotel
  • Mogador Palace Aparthotel
  • Mogador Palace Agdal
  • Mogador Palace
  • Mogador Palace Agdal Hotel
  • Mogador Palace Hotel
  • Mogador Palace Agdal Spa
  • Mogador Palace Agdal Hotel
  • Mogador Palace Agdal Marrakech
  • Mogador Palace Agdal Hotel Marrakech

You should know

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Mogador Palace Agdal.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.