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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Palmeraie Palace. During your stay, you'll be connected to the convention centre and just a quick walk from Palmeraie Palace Golf. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to manicures and pedicures, body scrubs or body wraps at Palmeraie Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • 8 minutes on foot from Palmeraie Palace Golf and a 3-minute drive from Musée Aman pour la Civilsation de l'Eau au Maroc
  • Airport shuttle service available for a fee

Palmeraie Palace ratings based on 9 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palmeraie Palace

Everyone (5) Couples (3) Friends (1)
2 out of 5

Very poor

Just don’t do it to yourself. The grounds are actually quite nice. Food - awful, service - awful. Management gave up a long time ago and this place needs millions spent on a refurb. Until then this hotel will be 3.5 stars.

Posted by on 6 Jan 2018

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4 out of 5

Posted by on 19 Mar 2020

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2 out of 5
pas très soigné souvent il y à eut que le lot de fait est le lavabo de la salle de bain la baignoire na pas été nettoyer

Posted by on 21 Apr 2019

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5 out of 5

Super hôtel

Hotel Propre et luxueux ! Je le recommande Personnel attentif Nourriture très bonne

Posted by , from berne on 30 Dec 2017

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1 out of 5
Le service est déplorable, la piscine n'est pas traitée et est sale. Dur séjour dans cet hotel

Posted by on 23 Aug 2017

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4 out of 5

agréable séjour

Hôtel accueillant, chambre spacieuse avec coin salon

Posted by on 26 Apr 2015

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1 out of 5

Keine 5 Sterne

Der Aufenthalt war enttäuschend, das Hotel hält nicht was es verspricht. Bis auf 2 Ausnahmen eher unfreundliches Personal. Empfangen wird man nicht, Zimmer war auch nicht bereit; das wichtigste fürs Hotel war bei der Ankunft den blanco Beleg der Kreditkarte zu bekommen. Der Balkon war schmutzig und voller Taubenkot, die Bedienung im Poolrestaurant war miserabel. Der Golfplatz ist schön sowie auch das italienische Restaurant ist eine sehr gute Empfehlung. Beim auschecken wurden uns ca. CHF 300.- zuviel in Rechnung gestellt (Frühstück was inkl. wäre, Minibarbezüge) welche nicht korrekt waren - Vorsicht ist geboten!! Mein Gesamteindruck: eine heruntergekommene cash cow, Service, Dienstleistung und Freundlichkeit ein Fremdwort! (Ausgenommen Italiener und Golfclub)

Posted by on 19 May 2013

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3 out of 5

Point négatif

C'est la troisième fois que nous séjournons dans cet hôtel. Nous avons cette fois-ci était très déçu par le manque de variété au petit déjeuné ainsi que le personnel. Très compliqué pour avoir un transat au bord de la piscine, le personnel est très désagréable, ils font ressentir une inégalité au sein de la clientèle. Je ne suis pas sûr d'y retourner.

Posted by on 13 May 2013

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3 out of 5

restaurant a l'hotel

Seulement 1 restautant ouvert a l'hotel, alors que plusiseurs sont publicisés dans la brochure. Prix au restaurant trop élévés pour la qualité et le choix proposé. l'ensemble a besoin d'être raffraichi

Posted by on 5 Apr 2013

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Property Features

Palmeraie Palace offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An outdoor pool, a health club, and a nightclub are also featured at the luxury Palmeraie Palace. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Marrakech hotel is smoke free.

  • 314 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Built in 1994
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Marrakech Central Station (9.5 km / 5.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palmeraie Palace offers 314 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Private outdoor space
  • LED television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy breakfast daily.

Palmeraie Palace has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing on site

Spa Services

Palmeraie Spa has 15 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 15
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Palmeraie Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per room (one-way)
  • Airport shuttle fee per child: MAD 0 (one-way), (up to 4 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmeraie Golf Palace Hotel
  • Palmeraie Golf Palace Hotel Marrakech
  • Palmeraie Palace Hotel Marrakech
  • Palmeraie Palace Hotel
  • Palmeraie Palace Marrakech
  • Palmeraie Palace
  • Palmeraie Golf Palace And Resort
  • Palmeraie Hotel Palace
  • Palmeraie Palace Hotel
  • Palmeraie Palace Marrakech
  • Palmeraie Palace Hotel Marrakech

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.