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3.8 out of 5

"Room is ok. Sound proof is very bad. Can hear next door clearly. Especially if you got bad luck of noisy neighbour. " More

By a verified traveller on Tue 19 Nov 2019

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Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£69* Per night/room 22 May - 23 May

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Best Western Marseille Bourse Vieux Port by Happyculture's good location. During your stay, you're just a quick walk from Old Port of Marseille. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). Built in 2012, this 3-star hotel has 51 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned accommodations with LCD TVs, room service and premium bedding
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the breakfast and the proximity to shopping
  • Steps from Old Port of Marseille and 7 minutes by car from Prado Beach
  • Pets welcome for a fee (restrictions apply)

Best Western Marseille Bourse Vieux Port by Happyculture ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Marseille Bourse Vieux Port by Happyculture

Everyone (1) Couples (1) Students (1) Family (1) Friends (1)
3 out of 5
Room is ok. Sound proof is very bad. Can hear next door clearly. Especially if you got bad luck of noisy neighbour.

Posted by on 19 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by MS

Bonjour, Je vous remercie pour votre commentaire. Je suis navré de lire votre commentaire qui reflète une expérience en dessous de vos attentes. Nous prenons en considération vos remarques. J'espère que nous aurons le plaisir de vous revoir prochainement. Maxime STAMBOULIDES - Assistant de direction

3 out of 5
Pros: Das Zimmer war groß und gemütlich. Zudem liegt das Hotel sehr zentral
Cons: Das Frühstück war an einem Tag grauenhaft, da ein/e Angestellt/e ausgefallen war. Deshalb musste sich eine Angestellte sowohl um die Rezeption als auch das Frühstück kümmern. Es gab kein sauberes Geschirr mir, überall standen dreckige Teller herum und Essen gab es auch keins mehr im Frühstücksraum. Es ist eine Frechheit, dass das Hotelmanagement nur um Geld zu sparen nicht genügend Personal beschäftigt..

Posted by on 8 Nov 2016

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5 out of 5

Séjour seul

J'ai passé quelque jours dans cette hôtel très agréable, accessible au Vieux Port (seulement pour 5 min de marche). Personnel très agréable est a l’écoute de vos besoins, on vous conseil sur les bons plan de Marseille et les monuments a visiter. Je comptes y retourner, Merci pour cette agréable expérience.

Posted by , from Paris on 5 Sep 2016

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5 out of 5

fantastische ligging

Het was een zeer goed hotel.ideale ligging voor ons. En heel vriendelijk personeel.

Posted by on 18 May 2015

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3 out of 5

Marseille entdecken

Das Hotel ist sehr gut gelegen, um von dort aus die Gegend um den Vieux Port zu erkunden. Der Cours Belsunce ist allerdings eine sehr laute Strasse; man sollte deshalb unbedingt ein Zimmer haben, das bereits mit neuen, schalldichten Fenstern versehen ist. Der Frühstücksraum ist sehr klein; wenn Andrang herrscht, wird es sehr eng. Tipp: Stattdessen Frühstück in einer Brasserie am Vieux Port - kostet nicht mehr und ist unterhaltsamer.

Posted by on 28 Sep 2014

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About the Best Western Marseille Bourse Vieux Port by Happyculture

Location 16, Cours Belsunce, Marseille, Bouches-du-Rhone 13001

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Marseille Bourse Vieux Port by Happyculture also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Marseille hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Marseille Saint Charles Station (1.1 km / 0.7 mi)
  • Metro station: Noailles Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Marseille Bourse Vieux Port by Happyculture offers 51 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2016.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10.00 per pet, per day
  • Maximum 1 per room (weight limit: 22 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marseille Port Vieux
  • Best Western Marseille Bourse Vieux Port Happyculture
  • Quality Hotel Vieux
  • Quality Marseille Vieux Port
  • Quality Vieux
  • Best Western Marseille Bourse Vieux Port Hotel
  • Best Western Bourse Vieux Port Hotel
  • Best Western Marseille Bourse Vieux Port by Happyculture Hotel
  • Best Western Bourse Vieux Port

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.