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3.6 out of 5

"This was an excellent experience for me. The hotel staff were helpful and polite the room was immaculate. A microwave a cooker a fridge. A cool space ... " More

By a verified traveller on Sun 04 Sep 2016

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Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£46* Per night/room 18 Oct - 19 Oct

Apartment, 1 Bedroom

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

Citadines Castellane Marseille's great location gets high marks from our customers. During your stay, you're just a quick walk from Prado Market. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge). Built in 1987, this 3-star residence has 97 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each room.

  • Air-conditioned rooms with kitchenettes, dining areas and sitting areas
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from Prado Market and 4 minutes on foot from 26th Centenary Park
  • Cats and dogs welcome for a fee

Citadines Castellane Marseille ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Citadines Castellane Marseille

Everyone (4) Family (1) Friends (1)
5 out of 5

Superb

This was an excellent experience for me. The hotel staff were helpful and polite the room was immaculate. A microwave a cooker a fridge. A cool space with a small balcony and table and chairs. A TV and well working air conditioner. If only everywhere else we stayed was this good! I would highly recommend this hotel. It was very close to the street market that opens at 7 in the morning and an excellent baker. The beach was a short and extremely cheap tram ride away and I wish I was still there!

Posted by , from England on 4 Sep 2016

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Comment from Hotel Management

22 Nov 2016 by Priscilla Pons

Dear Guest, Thank you for your comment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Marseille Castellane, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Priscilla Pons - front office manager

4 out of 5
Ich hatte ein Studio gebucht, was für 1 Person ausreichend ist. Alle notwendigen Küchengeräte /-Utensilien sowie ein großer Kleiderschrank waren vorhanden. In dem Hause ist Kaffee, Tee und Kakao gratis!!! Negativ war die Lage zur Straße, die sich gegabelt hat, da hier der Straßenlärm auch mit geschlossenem Fenster zu hören war, vor allem Müllautos (21:30 - 23:00 Uhr) und Motorräder. Die Klimaanlage konnte aufgrund der Lautstärke auch nur am Tage eingeschaltet werden.

Posted by on 25 Aug 2019

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Comment from Hotel Management

25 Nov 2019 by priscilla

Wir freuen uns, dass Ihnen unsere Einrichtungen und unser Service gefallen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.Danke !

1 out of 5
Viel zu teuer für das was es ist. Wir haben ein Apartment für 4 Personen gebucht, die Sauberkeit war definitiv ungenügend. Deer Boden war staubig, auf dem Bett hatte es noch Haare von den vorherigen Gästen. Empfehle ic nicht weiter. Standorttechnisch ca 2km vom Zentrum.

Posted by , from Bern on 14 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Priscilla - Front office manager

Dear Marko, I would like to apologise for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.

2 out of 5

Posted by on 13 Jan 2019

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4 out of 5

Voyage d affaire

Pros: La déco; la propreté; l esprit maison car l on peut cuisiner et se sentir comme chez soi ; la baignoire
Cons: L isolation des portes ; courants d air et bruits;portes de placards en miroirs
Location: Petites superettes ouvertes meme tres tard ideales pour cuisiner ;le quartier calme et residentiel ; j y avais habiter 11 ans
Beau petit studio très bien équipé très propre ;confortable et chaleureux ;la cuisine très fonctionnelle il ne manque rien !Pourtant je suis maniaque ;seul petit bémol ,l établissement est tout en travaux a l extérieur avec gros ravalement de facades evidemmment non prévenus lors des réservations...

Posted by , from Bale on 3 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by priscilla

Bonjour Mathiews, Nous vous remercions pour votre avis concernant votre récent séjour parmi nous. Nous avons bien noté vos remarques concernant les travaux de ravalement de façades ainsi que le manque d'insonorisation. Nous sommes désolés de la gêne occasionnée. Vos remarques nous incitent à nous surpasser afin que votre séjour soit toujours chaleureux et agréable, et nous sommes impatients de vous accueillir à nouveau dans l’une de nos résidences. Cordialement, Priscilla - Chef de réception

4 out of 5

Kiva hotelli hyvällä paikalla.

Olemme tosi tyytyväisiä hotellivalintaamme. Hinta-laatusuhde erinomainen. Castellanen palvelut lähellä ja ydinkeskustakin kävelymatkan päässä. Huone huippusiisti ja hiljainen.

Posted by , from Kuopio on 12 Mar 2017

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Comment from Hotel Management

10 May 2017 by Priscilla Pons

Dear Guest, Thank you for your feedback which will be shared with the team at Citadines Marseille Castellane. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Regards, Priscilla Pons - Front office manager

4 out of 5

Rauhallinen alue

Erinomaiset liikenneyhteydet rauhalliselle alueelle. Palvelualtis, superystävällinen respan täti. Alueella erinomaisia leipomoita ja luomuvihanneskauppa.

Posted by on 9 Jul 2015

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5 out of 5

EXCELLENT RAPPORT QUALITE PRIX

PERSONNEL DE LA RECEPTION HYPER ACCUEILLANT. CHAMBRE SPACIEUSE ET CONFORTABLE. PAS DE BRUIT. TERRASSE TRES AGREABLE.

Posted by on 9 May 2013

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About the Citadines Castellane Marseille

Location 60 Rue Du Rouet, Marseille, Bouches-du-Rhone 13006

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Citadines Castellane Marseille. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Castellane Marseille was completed in January 2014. This 3-star Marseille residence is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Marseille-Blancarde Station (4.6 km / 2.8 mi)
  • Metro station: Castellane Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Castellane Marseille offers 97 forms of air-conditioned accommodation with a safe and a hairdryer. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 3-star residence has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Marseille residence provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 8 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Eurocard and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25, varies per unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Castellane Marseille
  • Citadines House Marseille Castellane
  • Citadines Hotel Marseille
  • Citadines Castellane Marseille House
  • Citadines Castellane House
  • Citadines Castellane
  • Citadines Castellane Marseille Residence
  • Citadines Castellane Marseille Marseille
  • Citadines Castellane Marseille Residence Marseille

You should know

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.