22 Nov 2016 by Priscilla Pons
Dear Guest, Thank you for your comment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Marseille Castellane, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Priscilla Pons - front office manager
25 Nov 2019 by priscilla
Wir freuen uns, dass Ihnen unsere Einrichtungen und unser Service gefallen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.Danke !
2 Aug 2019 by Priscilla - Front office manager
Dear Marko, I would like to apologise for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.
14 Apr 2018 by priscilla
Bonjour Mathiews, Nous vous remercions pour votre avis concernant votre récent séjour parmi nous. Nous avons bien noté vos remarques concernant les travaux de ravalement de façades ainsi que le manque d'insonorisation. Nous sommes désolés de la gêne occasionnée. Vos remarques nous incitent à nous surpasser afin que votre séjour soit toujours chaleureux et agréable, et nous sommes impatients de vous accueillir à nouveau dans l’une de nos résidences. Cordialement, Priscilla - Chef de réception
10 May 2017 by Priscilla Pons
Dear Guest, Thank you for your feedback which will be shared with the team at Citadines Marseille Castellane. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Regards, Priscilla Pons - Front office manager
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Citadines Castellane Marseille. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Castellane Marseille was completed in January 2014. This 3-star Marseille residence is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Citadines Castellane Marseille offers 97 forms of air-conditioned accommodation with a safe and a hairdryer. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 3-star residence has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Marseille residence provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.