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4.1 out of 5

"Stunning location and building. Shame that the walls were so thin, you can hear everything in the rooms adjacent and above. I was also ill for a coupl ... " More

By a verified traveller on Thu 15 Sep 2016

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Loft

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£71* Per night/room 1 Jul - 2 Jul

Comfort Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Triple Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hotel Jaccarino gets good marks from our customers. During your stay, you're just a quick walk from Sorrento Peninsula. Free WiFi in public areas, free self-parking and 2 restaurants are available. This 4-star hotel has 86 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the beds and the pool
  • 13 minutes by car from Corso Italia and 14 minutes from Piazza Tasso
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

Hotel Jaccarino ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Jaccarino

Everyone (1) Couples (6) Family (2) Friends (1)
3 out of 5

Beautiful hotel let down by the little things

Stunning location and building. Shame that the walls were so thin, you can hear everything in the rooms adjacent and above. I was also ill for a couple of days and it was a shame not to have wifi in the room or a tv with any English channels, there was a sky box but we were told this didn't work in any of the rooms. Wifi in the lobby was very slow, I would recommend investing in better wifi for future guests. The evening meal was €40 each excluding drinks, it wasn't worth the money, you had to help yourself to dessert and it was same pastries from breakfast - I would highly suggest the very short walk into the lovely town St Agatha where there are lots of fantastic restaurants.

Posted by , from England on 15 Sep 2016

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4 out of 5

Seven in Sant'agata

This hotel is perfectly situated above the town of Sorrento with a brilliant view. The village of Sant'agata has everything you need, including good restaurants, Lo Stuzzichinos, Buenas Aires, Mimis and La Cardillo were all good. The reception staff were all very helpful and when one of the transfers for a boat tour failed to pick us up arranged a rapid alternative and asked the boat to wait until the seven of us arrived. They also offered us upgrades to sea view rooms. The breakfast was tasty and fresh and have no issues with the variety. The rooms were all kept very clean and the beds were very comfortable.

Posted by on 9 Sep 2013

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4 out of 5

Great Location

The double room we had was ideal, good bathroom and marvellous view over Sorrento to Mt Vesuvius. We went B+B so we could savour the local diners and were not disappointed, all within easy walking distance. The food at the hotel was good but the service at dinner left alot to be desired, 30mins wait for a bowl of soup, not good. The pool facilities and bar were well run by Rafael, probably the best of the staff, as the reception was solely lacking in providing information if you were not part of a tour package. Overall we had a lovely relaxing holiday and would return again.

Posted by on 12 Jul 2013

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3 out of 5

Great location, mostly good but with a few issues

This is probably one of the best views of the Bay of Naples around, but I dont think that its a 4* hotel, definately 3* and we had a few issues. We are so glad that we paid the extra for a sea view, you may not like the others. Luckily we booked B&B so only ate in the restaurant for dinner once, on the first night. Other guests said that the food, even on their 'special' night was fairly average. _ Why can't the kitchen serve fresh fruits and juice for breakfast instead of tinned? They grow in abundance here! There are a few restaurants and bars in the lovely village at the back of the hotel. Most of the hotel staff were very friendly and fun, especially the 2 young ladies on reception and the waiters, but when we wanted some ice in a glass to take to our room, we were refused, firstly by the more mature (american?) lady on reception who informed us, quite curtly, that "Only the bar manager can serve ice and he is on his break at the moment. Please come back in 15 mins." !! (Dismissed!) Then, when we asked again after half an hour, the bar manager just simply refused.- The question was "Can we have some ice in a glass to take up to our room please?" The answer was "No!" He said this twice, as I could not believe it the first time and asked again. On questioning why not, I was told "You will have to pay for the ice" !! - How's that for 4* service? Hotel management, if you read this, please take note!! However, we did have a fantastic holiday in spite of this as the area is soo beautiful and so much to do and see. Must do's are the Amalfi coast and Positano, Boat to Capri for the day and of course Pompeii, Vesuvius and Herculaneum too if you are into history.

Posted by on 12 Sep 2012

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5 out of 5

Perfect for adults

We choose the hotel on previous recommendations and would concur with everything said before. Really lovely hotel in the hills above Sorrento with fantastic views. Courtesy bus to/from Sorrento plus local bus stops to Sorrento and Amalphi coast. Hotel staff very nice. Only minor issue, no WiFi.

Posted by on 15 Jun 2012

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4 out of 5

Bon rapport qualité prix

Nécessite une voiture. Bien placé pour rayonner dans la région. Calme et tranqulité

Posted by on 6 Jan 2014

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5 out of 5

tres bon hotel

Tres bon hotel avec une vue magnifique piscine agréable, proche du centre avec restaurant. ideal pour faire les visistes de la cote, des sites (Pompei). Condition ideal hors saison.

Posted by on 10 May 2013

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4 out of 5

confortable mais éloigné

Hotel d'un bon confort, au calme, avec une très jolie vue. Nombreux restaurants à proximité. Situation éloignée de Sorrento. Navette de bus à disposition mais horaires limitées. Autres possibilités d'aller en ville : bus de ville mais indications pas toujours très claires. Prévoir 20-30 min pour aller à Sorrento. Avant notre départ, la réception d'un email décrivant comment accéder à l’hôtel (navettes ou horaires bus de ville) aurait été le bienvenu.

Posted by on 3 Oct 2012

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4 out of 5

Gemütlich

Sehr angenehm, entspannte Stimmung, sehr ruhig, freundliches Personal, coole Terrasse mit schönem Blick und großem Pool.

Posted by on 13 Jun 2012

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5 out of 5

un hotel à recommander

nous avons passé un excellent séjour. le personnel est accueillant et polyglotte. les chambres sont très propres et spacieuses. La vue sur la baie de Naples et le Vésuve est magnifique. Ne pas hésiter à payer le surcoût (20€ par nuit) pour en bénéficier. Le buffet du petit déjeuner est bien fourni. Attendez vous à entendre le chant du coq à 5 heures du matin. Quand on n'est pas habitué, ça réveille mais au bout de quelques nuits, on oublie. Attention de ne pas être situé trop près de l’ascenseur car il sonne quand il arrive à l'étage. Pour les personnes à mobilité réduite: il y a beaucoup de marches. Les espaces communs (salons, piscine, terrasse) sont vraiment agréables. nous sommes revenus enchantés. Un excellent rapport qualité/prix!

Posted by on 10 May 2012

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Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Jaccarino. Self parking is free. This 4-star Massa Lubrense hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Naples International Airport (NAP) (55.7 km / 34.6 mi)
  • Train station: Sorrento Station (7.3 km / 4.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Jaccarino offers 86 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Massa Lubrense hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Hotel Jaccarino has 2 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jaccarino
  • Hotel Jaccarino Massa Lubrense
  • Jaccarino
  • Jaccarino Hotel
  • Jaccarino Massa Lubrense
  • Hotel Jaccarino Hotel
  • Hotel Jaccarino Massa Lubrense
  • Hotel Jaccarino Hotel Massa Lubrense

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.