The property is closed between 08 May and 16 July.
There's a coffee shop/café on site. WiFi is free in public spaces. KAMIKOUCHI ONSEN HOTEL also features gift shops/news stands and a lift. Smoking is allowed in designated areas at this Matsumoto ryokan.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
KAMIKOUCHI ONSEN HOTEL offers 55 forms of accommodation with a safe and complimentary slippers. This Matsumoto ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, spring water baths, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and hairdryers can be requested.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 6 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is in a car-free zone and can be reached only by public transportation.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests with dietary restrictions or food allergies should contact this property in advance.
The front desk at this property is open daily from 6 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.