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"We arrived at the hotel at 4:30pm and our room was not ready, despite being told check in was from 3:00pm, so we had to wait, this was not ideal after ... " More

By a verified traveller on Sat 10 Mar 2018

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The public transport around Sunbay Hotel gets good marks from our customers. During your stay, you're just a quick walk from Maxwell Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 2007, this 3-star hotel has 104 rooms over 4 floors. Free WiFi and furnished balconies/patios are available in all rooms.

  • Air-conditioned accommodations with furnished balconies or patios, sitting areas and satellite TV
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and garden views while dining at Palm View Restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 3-minute drive from Dover Beach and a few minutes from Rockley Beach

Sunbay Hotel ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sunbay Hotel

Everyone (4) Couples (1) Family (1) Other (3)
4 out of 5

Posted by on 18 Mar 2019

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3 out of 5

Not worth the money

Pros: Location
Cons: General maintenance of the Hotel. Customer Service, Customer Service, Customer Service !!!
Location: Good Location to get to, not far from the airport good bus routes.
We arrived at the hotel at 4:30pm and our room was not ready, despite being told check in was from 3:00pm, so we had to wait, this was not ideal after an 8 hour flight. We asked how long the room would take to be ready and the receptionist said that she didn't know. We then had to wait a further 40 minutes for our room to be ready. We were told to fill-in our information on a form as the hotel only had our name, despite us providing all of our details when we booked the hotel via ebookers. When we got to the room there was a person in the room spraying an aerosol of some sort. During our stay we had to contact reception several times as our balcony light was not working, this was not fixed until the day before we checked out. The TV remote was faulty so would work intermittently and there was no GYM as advertised. The air conditioning unit would automatically turn itself on at random times. On one day during our stay we left the "do not disturb" sign on the door as we did not need our room cleaned on that particular day, this sign was ignored. When we returned to our room we had noticed that the room had been cleaned and the air conditioning was on. Twice when we visited the onsite restaurant we had to request our change. Our return flight was an evening flight and was delayed so on the second day we requested a late check out but this was not confirmed until the actual day, despite us speaking to five different members of reception staff who all didn't know.

Posted by on 10 Mar 2018

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4 out of 5

A real surprising gem in Barbados

Cons: A maintenance programme
Location: The beach is just across the road, further down the road, there's some sort of fish market that has fish frying on some evenings.
Beautiful surroundings, a hotel with real potential, needs maintenance though

Posted by , from Thetford, UK on 18 Dec 2017

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4 out of 5

Great hotel/centrally located

This hotel was great, situated close to the beach. The rooms had cable television and a fridge and a hair dryer. The staff were friendly and information and other extras were easily obtained at the reception desk. There's 2 large outdoor pools and a restaurant.

Posted by on 25 Aug 2015

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1 out of 5

Not good

This hotel had no restruant as it was under invopement.

Posted by on 23 Nov 2014

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2 out of 5

It is what it is, a 3* hotel - nothing more, nothing less

You get what you pay for here - could do with some TLC but other than that it is ok for the price. A little off the beaten track for choice of shops, bars and restaurants but great location for access to the beach.

Posted by on 2 Jan 2012

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4 out of 5


very nice relax, staff were beautiful very helpful coming back again

Posted by on 26 Mar 2016

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5 out of 5
Hotelli oli lahella rantaa, sijainti oli oikein hyva muutenkin - vartin kavely Oistinsiin (kauppa fish fry), pari loistavaa rantaa ihan vieressa., bussipysakille n. 200 m... Hotelli on vahan kulunut, mutta huone siivottiin paivittain ja oli hyva - ei todellakaan luksusta, mutta siistia! Henkilokunta respassa oli mukavaa - kiitokset mm. Anikalle, joka auttoi vuokra-auton etsimisessa . Suosittelen lampimasti budjettimatkailijalle!

Posted by , from Vevey, CH on 5 Jan 2019

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4 out of 5

Bien mais pas pour un voyage en solo

J'ai passé un court séjour de 4 jours au Sunbay hôtel. L'hôtel est calme et plutôt bien placé par rapport à l'aéroport et Bridgetown. Le personnel est accueillant. Il y a une jolie petite plage à 3 min à pied. Ce que j'ai déploré c'est le manque d'animation dans cette rue (Maxwell Road) surtout que j'étais parité seule en vacances. Il fallait se déplacer pour avoir accès à des restaurants, bars etc... Toutefois c'est un inconvénient minime pour quelqu'un qui a loué une voiture puisqu'il aura accès en à peine 5 min à St Lawrence Gap oú l'on trouve une multitude de bars, restaurants etc..

Posted by on 30 Dec 2014

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Renovations + Closures

The property is closed between 01 September and 30 September.

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Bring your whole family to Sunbay Hotel for summer fun including 2 outdoor swimming pools, a children's pool and outdoor tennis courts. Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3-star Maxwell hotel.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Built in 2007
  • English breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • In-room childcare (surcharge)
  • Fridge
  • Microwave (on request)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Sunbay Hotel offers 104 accommodations with a safe and a hairdryer. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. This Maxwell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

  • Private balcony or patio (furnished)
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Fridge
  • Microwave available
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free English breakfast daily from 7:30 AM to 10:30 AM.

Palm View Restaurant – Overlooking the pool and garden, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

  • Golfing nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 4.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • In-room microwave fee: USD 2.50 per night
  • In-room safe fee: USD 2.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunbay Hotel
  • Sunbay Hotel Maxwell
  • Sunbay Maxwell
  • Sunbay Hotel Barbados/Christ Church Parish
  • Sunbay Hotel Hotel
  • Sunbay Hotel Maxwell
  • Sunbay Hotel Hotel Maxwell

You should know

  • Pool access available from 7 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.