3 Mar 2022 by Wafa AlTumbkti
Dear Valued Guest, Thank you for your recent comment regarding Conrad Makkah, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Our Hotel a leader in excellence
10 Nov 2019 by Yuda Laksana
Dear Valued guest, Greetings from Conrad Makkah! Thank you for staying with us. We appreciate your positive feedback and looking forward to welcoming you back at Conrad Makkah. Best regards, Yuda Laksana Guest Relations Manager
There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi and wired Internet. There's an onsite business centre. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Conrad Makkah. Parking is available for a fee. A complete renovation of Conrad Makkah was completed in 2017. This 5-star Mecca hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge)
Conrad Makkah offers 438 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.
Guests can enjoy buffet breakfast for a fee.
Al Mearaj – This restaurant specialises in international cuisine.
Prime – On-site steakhouse.
Al Kawthar Lounge – On-site coffee shop.
Al Helal – On-site café.
Late-night fare is available from 24-hour room service.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.