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4.0 out of 5

"Excellent staff,excellent food .... excellent access to haram " More

By a verified traveller on Sat 09 Nov 2019

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Hotel Description

The breakfast at Conrad Makkah gets high marks from our customers. During your stay, you'll be within walking distance of Kaaba. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafés. Built in 2015, this 5-star hotel has 438 rooms over 19 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and premium bedding
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Mearaj
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the breakfast
  • 7 minutes by car from Great Mosque of Mecca and 7 minutes from Well of Zamzam

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£96* Per night/room 14 Jul - 15 Jul

Royal Suite, Smoking (Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premier Suite (Kaaba View, Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Conrad Makkah ratings based on 2 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Makkah

Family (2)
5 out of 5
Excellent staff,excellent food .... excellent access to haram

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Yuda Laksana

Dear Valued guest, Greetings from Conrad Makkah! Thank you for staying with us. We appreciate your positive feedback and looking forward to welcoming you back at Conrad Makkah. Best regards, Yuda Laksana Guest Relations Manager

3 out of 5
Probably the best thing about this hotel was its location.

Posted by on 7 Mar 2019

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Property Features

There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby corner/local shop. Public spaces have free WiFi and wired Internet. There's an onsite business centre. There are 2 meeting rooms available. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Conrad Makkah. Parking is available for a fee. A complete renovation of Conrad Makkah was completed in 2017. This 5-star Mecca hotel is smoke free.

  • 438 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Jeddah (JED-King Abdulaziz Intl.) (97.2 km / 60.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Conrad Makkah offers 438 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Al Mearaj – This restaurant specialises in international cuisine.

Prime – On-site steakhouse.

Al Kawthar Lounge – On-site coffee shop.

Al Helal – On-site café.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 50 per person (approximately)
  • Self-parking fee: SAR 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Makkah Hotel Mecca
  • Conrad Makkah Hotel
  • Conrad Makkah Mecca
  • Conrad Makkah
  • Conrad Makkah Hotel
  • Conrad Makkah Mecca
  • Conrad Makkah Hotel Mecca

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Conrad Makkah.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.