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4.0 out of 5

"Excellent staff,excellent food .... excellent access to haram " More

By a verified traveller on Sat 09 Nov 2019

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Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£75* Per night/room 1 Aug - 2 Aug

Royal Suite, Smoking (Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds (Partial Haram View)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premier Suite (Kaaba View, Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Connecting Rooms

Bed Count 4 Queen Beds Maximum Occupancy 6 Max

Hotel Description

The breakfast at Conrad Makkah gets high marks from our customers. During your stay, you're just a quick walk from As-Haabee Exhibition. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafés. Built in 2015, this 5-star hotel has 438 rooms over 19 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and premium bedding
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Mearaj
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute walk from As-Haabee Exhibition and a 2-minute drive from Alkhalil Courtyard

Conrad Makkah ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Makkah

Family (2)
5 out of 5
Excellent staff,excellent food .... excellent access to haram

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Yuda Laksana

Dear Valued guest, Greetings from Conrad Makkah! Thank you for staying with us. We appreciate your positive feedback and looking forward to welcoming you back at Conrad Makkah. Best regards, Yuda Laksana Guest Relations Manager

3 out of 5
Probably the best thing about this hotel was its location.

Posted by on 7 Mar 2019

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Property Features

There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. Public spaces have free WiFi and wired Internet. There's an onsite business centre. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Conrad Makkah. Parking is available for a fee. A complete renovation of Conrad Makkah was completed in 2017. This 5-star Mecca hotel is smoke free.

  • 438 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 2015
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Conrad Makkah offers 438 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Luxury bedding
  • Separate bath and shower
  • Hydromassage showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Al Mearaj – This restaurant specialises in international cuisine.

Prime – On-site steakhouse.

Al Kawthar Lounge – On-site coffee shop.

Al Helal – On-site café.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 50 per person (approximately)
  • Self-parking fee: SAR 200 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Makkah Hotel Mecca
  • Conrad Makkah Hotel
  • Conrad Makkah Mecca
  • Conrad Makkah
  • Conrad Makkah Hotel
  • Conrad Makkah Mecca
  • Conrad Makkah Hotel Mecca

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Conrad Makkah.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.