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Double Room Queen

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£106* Per night/room 12 Dec - 13 Dec

Junior Suite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Transient Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quad Partial Haram ViewWith One ExtraBed

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Twin Room People With Special Needs

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Elaf Al Mashaer Hotel's good location. During your stay, you're just a quick walk from Great Mosque of Mecca. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.

  • Free WiFi
  • Enjoy Asian cuisine while dining at Al Multazim
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the quiet location and the size of the guestrooms
  • Within a 10-minute walk of Great Mosque of Mecca and Kaaba

Elaf Al Mashaer Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Elaf Al Mashaer Hotel

2 out of 5
The location of this hotel is great. There are 8 lifts and we never struggled with waiting. The path leading to haram is not long and is partly shadowed. I used it to perform dhikr. I preferred this in comparison to hotels situated within malls and the distractions of shops. The breakfast was good. They now have an omelette station. We booked a double bed with 2 singles and a request for a cot bed. We got a double bedroom with a wet smelly carpet! We managed to get the room changed to a triple room. Ended up joining the beds together to allow for space. Alhamdulillah we managed. There was an ant infestation in the bathroom which was treated. The room was only cleaned once for our duration and we never got the cotbed.

Posted by , from Mecca on 29 Dec 2019

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Comment from Hotel Management

3 Mar 2022 by Nora

Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour or ticket assistance, and concierge services are also featured at the luxury Elaf Al Mashaer Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Mecca hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Elaf Al Mashaer Hotel offers 304 accommodations with laptop-compatible safes and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Al Multazim – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Al Maqam – This coffee shop specialises in Asian cuisine.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-in is available. Individually wrapped food options are available through room service.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 9
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 50 per person (approximately)
  • Self-parking fee: SAR 150.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Mashaer
  • Elaf Al
  • Elaf Al Mashaer
  • Elaf Al Mashaer Hotel
  • Elaf Al Mashaer Hotel Mecca
  • Elaf Al Mashaer Mecca
  • Elaf Mashaer
  • Elaf Mashaer Hotel
  • Hotel Elaf Mashaer
  • Mashaer
  • Elaf Al Mashaer Hotel Hotel
  • Elaf Al Mashaer Hotel Mecca
  • Elaf Al Mashaer Hotel Hotel Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Elaf Al Mashaer Hotel.
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