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4.0 out of 5

"Kaaba view is unique and was one of my best Omras ever. Only the way frm the room to the mosque is little bit far away for oldies " More

By a verified traveller on Sun 09 Jun 2019

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Fairmont, Twin Room, 1 Single Bed, City View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£70* Per night/room 6 Jul - 7 Jul

Suite, 1 King Bed (Kaaba)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed (Residential Quad Haram)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Fairmont Gold, Signature Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential Suite, Multiple Beds, View (Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Multiple Beds, Non Smoking (Fairmont Gold - Kaaba)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Fairmont Makkah Clock Royal Tower gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Abraj Al Bait Towers. Free WiFi in public areas, free valet parking and 10 restaurants are available. Built in 2008, this 5-star hotel has 1650 rooms over 60 floors. Enjoy your stay with amenities like a Select Comfort bed and an LCD TV in each room.

  • Air-conditioned rooms with Select Comfort beds, sitting areas and 24-hour room service
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Indulge with massages at FITNESS CENTER
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club
  • Guests speak favourably about the location and the helpful staff
  • Steps from Abraj Al Bait Towers and 5 minutes on foot from Well of Zamzam

Fairmont Makkah Clock Royal Tower ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Makkah Clock Royal Tower

Everyone (1) Family (4) Friends (1) Other (1)
5 out of 5
Kaaba view is unique and was one of my best Omras ever. Only the way frm the room to the mosque is little bit far away for oldies

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Guest Relations

Thank you for your feedback about our hotel view and location in the heart of Makkah which is definitely one of our privileges we are proud of, And regarding your comment about the way from room to the mosque, definitely will be taken in our consideration. Waiting to welcoming you soon.

1 out of 5
The staff is slow I asked for luggage delivery trolley twice to lady on phone then I ended up taking luggage myself wouldn’t expect this from 5 star hotel absolute arrogant staff

Posted by on 28 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Makkah Clock Royal Tower - A Fairmont Hotel

Thank you for your valuable opinion. We will take your comments about the staff and luggage service into consideration and we will make sure to send your complaint to the relevant departments. looking forward to your next visit.

4 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Guest relations

Dear Guest, Thank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.

5 out of 5

Grandioser Aufenthalt

Das Hotel hat meine Erwartungen förmlich übertroffen. Das Zimmer war riesengroß und die Aussicht auf knapp 200/300 Höhenmeter auf die Stadt war gigantisch. Die Toilette war super ausgestattet, groß, sehr modern eingerichtet und die Betten bequem und angenehm.

Posted by on 20 Jan 2016

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4 out of 5

Too late

We have got the rooms too late, the first one at 17.00 , the secound at 19.00 and the third at 20.00 hour and all of them on deffirent flour (34,37,41).

Posted by on 12 Jan 2016

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5 out of 5

Urlaub mit der Familie

Super lage, sauber , freundlich , das essen ist Super Lacker , 100

Posted by on 28 Jul 2015

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4 out of 5

Super Umrah mit Kabaa Blick

Super Hotel, mit wunderbarer Lage. Top Restaurants und Auswahlmöglichkeiten. Für Familien auch sehr geeignet durch das tolle Zimmertypenangebot.

Posted by on 7 Jul 2015

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About the Fairmont Makkah Clock Royal Tower

Location King Abdul Aziz Endownment, Mecca, 21955

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Fairmont Makkah Clock Royal Tower offers its guests a full-service spa and a health club. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 23378 square feet (2172 square metres) and includes conference centres. Spa services, a library, and a terrace are also featured at the luxury Fairmont Makkah Clock Royal Tower. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Mecca hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • 23378 sq ft of conference space
  • 2172 sq. m of conference space
  • Built in 2008
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Fairmont Makkah Clock Royal Tower offers 1650 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

Atyaf – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Aja – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.

The Grill – This steakhouse only serves dinner. Open selected days.

Mazaq – This café only serves light fare.

Al Dar – This bistro specialises in Middle Eastern cuisine. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, FITNESS CENTER. Services include deep-tissue massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fairmont Makkah Clock Royal Tower

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property Registry Number – 4039860
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 110 per person (approximately)
  • Fee for in-room wireless Internet: SAR 50 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clock Royal Tower Fairmont Hotel
  • Fairmont Hotel Clock Tower Makkah
  • Makkah Clock Royal Tower Fairmont Hotel Mecca
  • Makkah Clock Royal Tower Fairmont Mecca
  • Makkah Clock Tower Fairmont Hotel
  • Makkah Royal Clock Tower Fairmont Hotel
  • Makkah Royal Tower
  • Royal Clock Tower Makkah Fairmont Hotel
  • Fairmont Makkah Clock Royal Tower Hotel
  • Fairmont Makkah Clock Royal Tower Mecca
  • Makkah Clock Royal Tower A Fairmont Hotel
  • Fairmont Makkah Clock Royal Tower Hotel Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Fairmont Makkah Clock Royal Tower.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.