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Fairmont, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£176* Per night/room 13 Apr - 14 Apr

Fairmont, Twin Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Residential Suite Quad Haram Multiple Beds

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Fairmont Gold, Signature Suite, Haram View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential suite Kaaba View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont Gold, Junior Suite, Kaaba View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Fairmont Makkah Clock Royal Tower's good location. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Mecca. Free WiFi in public areas, 10 restaurants and a coffee shop/cafe are available.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include a children's club, dry cleaning/laundry and a concierge
  • Guests speak favourably about the breakfast and the helpful staff
  • Steps from Abraj Al Bait Towers and 6 minutes on foot from Well of Zamzam

Fairmont Makkah Clock Royal Tower ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Makkah Clock Royal Tower

Everyone (2) Family (4)
5 out of 5
Very polite staff and excellent hotel

Posted by on 5 Mar 2023

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Comment from Hotel Management

5 Mar 2023 by Hotel Management

Dear Yasser,Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We look forward to serving you during your next visit.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

1 out of 5
Staff were not welcoming

Posted by on 16 Feb 2023

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Comment from Hotel Management

18 Feb 2023 by Hotel management

Dear Neyarun,Our main concern is our commitment to guest satisfaction. That’s why we appreciate your feedback regarding our services and staff.Please reach out to us on our social media platforms. We will be more than glad to discuss any given concerns and promise to exceed your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

4 out of 5
Nnn

Posted by on 24 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Fairmont Hotel Makkah

ضيفنا العزيز yasser, شكراً لكم على وقتكم لتقييم فندق فيرمونت مكة. نحن مستاؤون أنكم واجهتم بعض الأشياء التي اثرت على إقامتكم ونود ابلاغكم بانه لاينطبق على معايير الجودة العالمية لدينا دمتم بخير

5 out of 5
Kaaba view is unique and was one of my best Omras ever. Only the way frm the room to the mosque is little bit far away for oldies

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Guest Relations

Thank you for your feedback about our hotel view and location in the heart of Makkah which is definitely one of our privileges we are proud of, And regarding your comment about the way from room to the mosque, definitely will be taken in our consideration. Waiting to welcoming you soon.

1 out of 5
The staff is slow I asked for luggage delivery trolley twice to lady on phone then I ended up taking luggage myself wouldn’t expect this from 5 star hotel absolute arrogant staff

Posted by on 28 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Makkah Clock Royal Tower - A Fairmont Hotel

Thank you for your valuable opinion. We will take your comments about the staff and luggage service into consideration and we will make sure to send your complaint to the relevant departments. looking forward to your next visit.

4 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Guest relations

Dear Guest, Thank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.

About the Fairmont Makkah Clock Royal Tower

Location King Abdul Aziz Endownment, Mecca, 21955

Property Features

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square metres) and includes a conference centre. Spa services, a library, and a free kid's club are also featured at the luxury Fairmont Makkah Clock Royal Tower. The hotel can provide concierge services and wedding services. Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • Conference rooms
  • 23379 sq ft of conference space
  • 2172 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

Fairmont Makkah Clock Royal Tower offers 1650 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Atyaf – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Aja – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.

The Grill – This steakhouse only serves dinner. Open selected days.

Mazaq – This café only serves light fare.

Al Dar – This bistro specialises in Middle Eastern cuisine. Open selected days.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fairmont Makkah Clock Royal Tower

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Property registry number - 4039860
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 90 for adults and from SAR 45 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clock Royal Tower Fairmont Hotel
  • Fairmont Hotel Clock Tower Makkah
  • Makkah Clock Royal Tower Fairmont Hotel Mecca
  • Makkah Clock Royal Tower Fairmont Mecca
  • Makkah Clock Tower Fairmont Hotel
  • Makkah Royal Clock Tower Fairmont Hotel
  • Makkah Royal Tower
  • Royal Clock Tower Makkah Fairmont Hotel
  • Fairmont Makkah Clock Royal Tower Hotel
  • Fairmont Makkah Clock Royal Tower Makkah
  • Makkah Clock Royal Tower A Fairmont Hotel
  • Fairmont Makkah Clock Royal Tower Hotel Makkah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Fairmont Makkah Clock Royal Tower.

Awards & Affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.