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Business Class

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Class

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

You'll find features such as free WiFi in public areas and a round-trip airport shuttle, plus a full-service spa at The Crew Hotel Kualanamu International Airport.

  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Cockpit
  • Motorbike parking only
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace
  • Free airport shuttle service

The Crew Hotel Kualanamu International Airport ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Crew Hotel Kualanamu International Airport

Everyone (1)
4 out of 5
Wir waren zum zweiten Mal da.Freundlich,hilfsbereit,nett,nur unser gebuchtes Bett haben wir nicht erhalten.(Kings Bett)sonst aber alles OK

Posted by on 12 Feb 2018

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4 out of 5

sauberes hotel in flughafennähe

sauberes zimmer, bequemes bett, leider keine fenster, schönes badezimmer, frühstücksraum sehr schön

Posted by on 22 Jul 2017

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About the The Crew Hotel Kualanamu International Airport

Location Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

Property Features

There's a restaurant on site. WiFi is free in public spaces. The Crew Hotel Kualanamu International Airport offers its guests a full-service spa. A roundtrip airport shuttle is free (available 24 hours). The Crew Hotel Kualanamu International Airport also features spa services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Medan hotel.

  • 152 guestrooms or units
  • 8 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bandara Kualanamu Station (7.2 km / 4.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Motorbike parking only

Room Amenities

The Crew Hotel Kualanamu International Airport offers 152 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Cockpit – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Crew Hotel Kualanamu International Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Crew Hotel Kualanamu International Airport

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Crew Hotel KNO Medan
  • Crew Hotel KNO
  • Crew KNO Medan
  • Crew Hotel Kualanamu International Airport Medan
  • Crew Hotel Kualanamu International Airport
  • Crew Kualanamu International Airport Medan
  • Crew Kualanamu International Airport
  • The Crew Hotel KNO
  • Crew Kualanamu Airport
  • The Crew Kualanamu Medan
  • The Crew Hotel Kualanamu International Airport Hotel
  • The Crew Hotel Kualanamu International Airport Medan
  • The Crew Hotel Kualanamu International Airport Hotel Medan

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.