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Classic Cabin, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Cabin, 2 Bedrooms, Jetted Tub, Lake View

Bed Count 1 King Bed Maximum Occupancy 7 Max

Classic Cabin, 2 Bedrooms, Hot Tub, Lake View

Bed Count 1 King Bed Maximum Occupancy 7 Max

Hotel Description

During your stay at Joinn Houtel Guatape, you're just a quick walk from Peñol-Guatapé Reservoir. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a terrace
  • On-site recreation includes kayaking, hiking/biking trails and a playground
  • 7 minutes on foot from Peñol-Guatapé Reservoir and a 4-minute drive from Old Peñol Replica
  • Dogs welcome for a fee

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Joinn Houtel Guatape also features a terrace and a picnic area. Free self parking is available. This 3-star El Peñol hotel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Joinn Houtel Guatape offers 19 accommodations, which are accessible via exterior corridors and feature minibars and free toiletries. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate dining areas and includes desks and dining tables. Flat-screen televisions come with cable channels. Bathrooms include a shower. This El Peñol hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Joinn Houtel Guatape has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat on site
  • Boat tours on site
  • Boat and paddles on site
  • Hiking/biking trails on site
  • Kayaking on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: COP 50000 per accommodation, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: COP 300000 per stay
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • A damage deposit of COP 300000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 30000 for adults and from COP 30000 for children
  • Pet fee: COP 50000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Joinn Hotel Guatape El Penol
  • Joinn Guatape El Penol
  • Joinn Guatape
  • Joinn Hotel Guatape
  • Joinn Houtel Guatape Hotel
  • Joinn Houtel Guatape El Peñol
  • Joinn Houtel Guatape Hotel El Peñol

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.