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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£40* Per night/room 26 Mar - 27 Mar

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of NH Collection Medellín Royal's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2008, this hotel has 135 rooms over 11 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, aromatherapy or massages at Wellness Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Santafé Mall and 14 minutes by car from Atanasio Giradot Stadium
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee

NH Collection Medellín Royal ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Medellín Royal

Everyone (5) Family (1)
5 out of 5

Posted by on 2 Oct 2019

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Comment from Hotel Management

2 Oct 2019 by Customer Service

Dear Guest: thank you very much for taking the time to rate our hotel, which is very important for our company. Remember that we have spacious and modern rooms, delicious and varied menu, great location and the treatment you deserve for a memorable stay. Hope to see you very soon. Sincerely, Customer Service.

5 out of 5
Tout est parfait. Chambre impeccable. Piscine nickel

Posted by on 3 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Customer Service

Dear Guest: we thank you for counting on us and for taking the time to comment and rate the hotel, as it helps us keep improving to be your favorite choice in Medellin. Remember we have all the necessary like modern and clean facilities, large rooms, great location and excellent service just to make your stay memorable and special. We hope to have you back very soon to make you feel better than at home. Sincerely, Customer Service.

5 out of 5
Gute Lage, freundliche Mitarbeiter. Im Restaurant war leider der grösste Teil des Angebotes gar nicht erhältlich.

Posted by on 4 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by Customer Service

Dear Guest: thank you very much for the review and rate, which we really appreciate and help us to continue improving for a better service. Regarding your comment on the menu options, we really apologize if during your stay some of them were not available, which may happened if some of the ingredients are not available in the moment due to our providers stock. We ask all understanding and really apologize for this uncomfortable experience. However all our dishes are delicious and in case we do not have any of the options you can try a new one to delight your palate. We hope you give us the opportunity to have you back very soon so you will enjoy a plenty of benefits as modern rooms, great location, tasty menu and breakfast and the location you look for. Welcome always. Sincerely, Customer Service.

4 out of 5
Freundlicher Personal Gutes Essen Bequeme Betten

Posted by on 31 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Customer Service

Dear Guest: thank you very much for leaving us your comment and rating. We invite you to continue visiting us so we will be pleased to deliver the service and all the comfortable facilities you deserve. It will always be a pleasure to make you feel better than home and that you find in us the space for relaxation that you prefer when traveling. We are waiting for you back very soon. Sincerely, Customer Service.

4 out of 5
Super Hotel direkt neben Einkaufszenter Santa Fe. Schöne grosse komfortable Zimmer. Sehr nettes hilfsbereites Personal. Das Restaurant im zweiten Stock keine grosse Auswahl an Essen an und das Essen ist auch nicht besonders gut.

Posted by on 2 Apr 2018

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Comment from Hotel Management

2 Apr 2018 by Customer Service

Dear guest: we thank you for your participation and evaluation about our services which is very important for our company. About this, we want to inform you that our current menu was launched at the end of last year and has a style more aligned to what is our Collection category. What we are looking for is that our guests identify with the brand worldwide and that each region contributes with the best of its flavors to have a fusion menu. The result, variety of typical options with an international aesthetic. We are very sorry if this new experience did not meet your expectations, as we did it thinking of your comfort and well-being. Remember that your comments and suggestions will always be well received and we will be attentive to them with the intention of growing as the best product. You are always very welcome. Sincerely, Customer Service.

5 out of 5

Uitstekend hotel

Reeds de tweede keer dat wij in dit hotel verblijven. De ligging is uitstekend (er is een groot winkelcentrum, winkelstraat, hard rock cafe en een park in wandelafstand), het personeel is vriendelijk en professioneel en de kamers zijn ruim, proper en comfortable.

Posted by on 3 Feb 2015

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Property Features

NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 97 square feet (9 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury NH Collection Medellín Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This Medellin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Medellin (MDE-Jose Maria Cordova Intl.) (28.6 km / 17.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

NH Collection Medellín Royal offers 135 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Medellin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

Cygnus – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: COP 122500 per pet, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between COP 47066 and COP 115855 per person (approximately)
  • Airport shuttle fee: COP 95000 per vehicle (one-way)
  • Pet fee: COP 122500 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Medellin
  • Hotel Medellin Royal
  • Hotel Royal Medellin
  • Medellin Royal
  • Medellin Royal Hotel
  • Royal Hotel Medellin
  • Royal Medellin
  • Royal Medellin Hotel
  • Medellin Royal Hotel Medellin
  • NH Collection Medellín Royal Hotel Medellin
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal
  • Nh Collection Medellin Royal
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal Hotel Medellin

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • NH Collection Medellín Royal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.