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Hotel Description

Madinah Hilton's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Prophet's Mosque. Free WiFi in public areas, free valet parking and a restaurant are available. Built in 1998, this 5-star hotel has 357 rooms over 11 floors. Each room includes amenities such as a sofa bed and an LCD TV.

  • Air-conditioned rooms with sofa beds, 24-hour room service and LCD TVs
  • Free WiFi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Madinah Resturant
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Prophet's Mosque and Bin Dawood

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£101* Per night/room 16 Jun - 17 Jun

Presidential Room, Ensuite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Triple Room (Hilton Plus)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Madinah Hilton ratings based on 3 verified reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Madinah Hilton

Everyone (3)
5 out of 5

Posted by on 31 Mar 2019

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1 out of 5

Pathetic

Rooms smell like urine really not happy I have paid so much money. They changed my room to big room in the end but I had to fight for it. This hotel is old and dirty will not recommend it to anyone. Staff were helpful and friendly

Posted by , from swindon on 22 Feb 2018

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Comment from Hotel Management

8 Aug 2018 by Abid Hussain

Dear Valued Guest, Greetings from Madinah Hilton! Thank you for choosing Madinah Hilton for your current stay while you were in the Holy city of Madinah. May Allah accept all your prayers and supplications (Ameen). It is always a pleasure & honour to serve all guest of Allah during their spiritual journey and hoping that you had an entirely satisfied and blessed stay. To ensure that we come up to your expectations and further improve our service delivery during your next visit we would welcome any comments or suggestion at any time. Wishing you and your family a safe journey back home and looking forward to welcoming you again and again at Madinah Hilton.

2 out of 5

Close to Masjid Nabaw, bad services, avoid.

Pros: location
I would not give this hotel 5* rating, Stayed for 5nights, housing keeping was very bad, most day I need to phone someone to do house keeping, which was in the evening.I asked the staff why no one came to house keeping but he didnt give me any respond. I do not expect this happens in 5* hotel. Room furniture need updating, my jean got damaged which caught in a lose nail in one of drawer. Not friendly staff compared to Hilton in Makkah. Total disappointment.

Posted by on 24 May 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Madinah Hilton. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Medina hotel.

  • 1 building
  • 357 guestrooms or units
  • 11 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Medina (MED-Prince Mohammad Bin Abdulaziz) (14.5 km / 9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Madinah Hilton offers 357 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, slippers and hairdryers. This Medina hotel provides wired Internet access for a surcharge. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Madinah Resturant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Marmara Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

A valid permit to perform Hajj must be presented at airport and hotel check-in from July 11 to August 15, 2020. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Madinah Hilton

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 75 for adults and SAR 40 for children (approximately)
  • Fee for in-room wired Internet: SAR 100 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Madinah
  • Madinah Hilton
  • Madinah Hilton Hotel
  • Madinah Hilton Hotel Medina
  • Madinah Hilton Medina
  • Hilton Madinah Al Madinah/Medina
  • Hilton Madinah Hotel Medina
  • Medina Hilton
  • Madinah Hilton Al Madinah/Medina
  • Madinah Hilton Hotel
  • Madinah Hilton Medina
  • Madinah Hilton Hotel Medina

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Madinah Hilton.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.