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4.0 out of 5

"The location and service was 5 star. I could not fault how helpful the reception staff were. The room was a good size and suited my Mum and I for a sh ... " More

By a verified traveller on Tue 10 Apr 2018

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Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
£109* Per night/room 10 Jul - 11 Jul

One Bedroom Apartment (Sofa Bed) - Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment (Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Adina Apartment Hotel Melbourne Northbank. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, an indoor pool and a hot tub are available. Built in 2006, this 4.5-star aparthotel has 108 apartments over 12 floors. Each apartment includes amenities such as free WiFi and a Smart TV.

  • Each apartment offers a Smart TV, a microwave and a coffee maker
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from SEA LIFE Melbourne and 4 minutes on foot from Southbank Promenade

Adina Apartment Hotel Melbourne Northbank ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adina Apartment Hotel Melbourne Northbank

Everyone (1)
4 out of 5

Excellent customer service

Pros: Customer service, location and convenience.
Location: Southern Cross Station was very close with loads of outlet stores. Docklands, the aquarium, immigration museum and a short walk to excellent coffee.
The location and service was 5 star. I could not fault how helpful the reception staff were. The room was a good size and suited my Mum and I for a short stay in Melbourne. Unfortunately I noticed these moths in the bathroom, which I think were sewer flies, and I would highly recommend getting this checked out as it makes the place feel unclean despite the fact we could see that the bathroom was cleaned to a high standard.

Posted by , from Brisbane on 10 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by Brooke, Reception

Good Morning Emma, We very much appreciate you taking the time to review Adina Northbank we really value your feedback! We're so thrilled that you enjoyed your stay with us and we will look into all of your comments as we are always looking for ways to improve our guests experiences. We hope to see you again next time! Best Wishes,

About the Adina Apartment Hotel Melbourne Northbank

Location 550 Flinders Street, Melbourne, VIC 3000

Property Features

Adina Apartment Hotel Melbourne Northbank offers its guests an indoor pool and a spa tub. WiFi is free in public spaces. A library, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Adina Apartment Hotel Melbourne Northbank. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 12 levels
  • Built in 2006
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Spencer Street Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Melbourne Northbank offers 108 accommodations with a safe and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Smart television
  • Microwave
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property is not suitable for guests who are required to quarantine.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. On-site parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Melbourne
  • Adina Apartment Hotel Melbourne Northbank
  • Adina Apartment Hotel Northbank Melbourne
  • Adina Apartment Melbourne Northbank
  • Adina Apartment Northbank
  • Melbourne Northbank
  • Northbank Melbourne
  • Adina Northbank
  • Adina Melbourne Northbank
  • Adina Apartment Hotel Melbourne Northbank Melbourne
  • Adina Apartment Hotel Melbourne Northbank Aparthotel
  • Adina Apartment Hotel Melbourne Northbank Aparthotel Melbourne

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Adina Apartment Hotel Melbourne Northbank.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.