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Shoebox

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£45* Per night/room 23 Jun - 24 Jun

Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Trio Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Matchbox

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Best Western Melbourne City. During your stay, you're just a quick walk from SEA LIFE Melbourne. You'll find features such as free WiFi in public areas, plus a rooftop terrace and dry cleaning service. This 3.5-star hotel has 114 rooms over 5 floors. All rooms offer free WiFi and plasma TVs.

  • Air-conditioned rooms with plasma TVs, fridges and coffee makers
  • Free WiFi
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the local sightseeing and the helpful staff
  • Just a 5-minute walk from Melbourne Convention and Exhibition Centre and 6 minutes on foot from Crown Casino and Entertainment Complex
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Melbourne City ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Melbourne City

Everyone (3)
3 out of 5
Unser Aufenthalt endete damit, dass uns das Geld gestohlen wurde. Das Team hat zwar gut darauf reagiert. Eine Entschädigung haben wir aber nicht bekommen. Die Zimmer sind sehr klein und nicht einem 3-Sterne Hotel entsprechend eingerichtet.

Posted by on 12 Apr 2018

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4 out of 5

In der City von Melbourne

Das Hotel ist es n der Stadt von Melbourne, super gelegen und jede Sehenswürdigkeit ist zu Fuss erreichbar. Das Hotel isch schlicht und einfach. Mein Zimmer war gegen den Innenhof gerichtet. Es war in der Nacht teilweise sehr laut. Sicher würde ich es einem guten Freund empfehlen und weitersagen.

Posted by , from Schweiz on 15 Jan 2018

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3 out of 5

Zentrale Lage

Das Hotel liegt sehr zentral. Zum Bahnhof, von dem der Skybus zum Flughafen fährt liegt nur circa 8 Minuten entfernt. Ebenso ist das Crown Plaza, Eureka Skydeck und die Innenstadt fußläufig zu erreichen. Leider war es im Zimmer ser laut. Es war ständig ein Tiefton zu hören und es liefen draußen im Hof irgendwelche Maschinen, die vermutlich die Klimaanlage waren. Ohne Ohrstöpsel war leider nicht an schlafen zu denken.

Posted by on 6 Oct 2017

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About the Best Western Melbourne City

Location 16 Spencer Street, Melbourne, VIC 3000

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to April 30 2022 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Melbourne City, you'll find a rooftop terrace, a library, and tour or ticket assistance. Public spaces have free WiFi. Best Western Melbourne City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne Airport (MEL) (23.9 km / 14.9 mi)
  • Train station: Spencer Street Station (0.6 km / 0.3 mi)

Room Amenities

Best Western Melbourne City offers 114 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Plasma televisions come with premium digital channels. Bathrooms include a shower and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Plasma television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

All guests, including children, are required to present a valid government-issued ID card at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: AUD 30 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 68932034202

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 68932034202. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 68932034202
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 30 per pet, per night
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pensione
  • Hotel Pensione Melbourne
  • Melbourne Hotel Pensione
  • Melbourne Pensione
  • Melbourne Pensione Hotel
  • Pensione Hotel
  • Pensione Hotel Melbourne
  • Pensione Melbourne
  • Pensione Melbourne Hotel
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel
  • Best Melbourne City Melbourne
  • Best Western Melbourne City Hotel
  • Best Western Melbourne City Melbourne
  • Best Western Melbourne City Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.