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4.4 out of 5
Excellent!
See all 5 ebookers Reviews

"A little disappointed that on a 12 night stay I was given a really dark back corner room, I guess things like duration of stay don't count? Might be n ... " More

By a verified traveller on Mon 21 Aug 2017

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Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£89* Per night/room 28 Sep - 29 Sep

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Two Bedroom Apartments

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Citadines on Bourke Melbourne ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines on Bourke Melbourne

Everyone (4) Family (1)
4 out of 5

Great location

A little disappointed that on a 12 night stay I was given a really dark back corner room, I guess things like duration of stay don't count? Might be nice for them to look at allocations based on length of stay? I would stay again, but would certainly urge management to look at this.

Posted by , from london on 21 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Sourabh Sharma- Assistant Guest Service Manager

Dear Tezza, Thanks for sharing your feedback. I sincerely apologise for the experience you had during your stay. Please be noted rooms allocation is not based upon number of stay, however, if we have an availability and request from customers then we always try accommodate such requests. Tezza as you mentioned you stay at Citadines for 12 nights and the room was allocated to you wasn’t up to your likings. I apologise again as we should have allocated you a room as per your choice or higher floor possible. Your comments have been shared with our Team and please be assured that your experience does not reflect our usual high standard. If you would afford us a chance to earn back your trust, I can assure you that your room will be in appropriate working order on your next stay. I invite you to contact me when planning your next visit, so that I may take personal care of your arrangements. We thank you once again for your support, and look forward to welcoming you back again. Kind regards, Sourabh Sharma Assistant Guest Service Manager

5 out of 5

Great Central Hotel

Citadines is a great place to stay in the Melbourne CBD. The facilities and staff were excellent. Would definitely stay here again.

Posted by , from UK on 28 Nov 2016

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5 out of 5

Komfortables Hotel in der City

Das Citadines liegt mitten im CBD, Zimmer sind sehr sauber und effizient eingerichtet. Eine für mich zu weiche Matratze wurde umgehend ausgetauscht. Tolles Fitnesstudio und Pool. Das Hotel eigene Restaurant "Heirloom" serviert moderne japanische Küche in hervorragender Qualität,gut ausgestattete Bar .Kostenfreie Waschmaschinen und Trockner sind vorhanden,Waschmittel wurde gestellt. Das Personal des Citadines ist ausnahmslos zuvorkommend,hilfsbereit und die Wünsche des Gastes haben Priorität! Wir kommen wieder.

Posted by , from Hannover on 23 Mar 2017

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3 out of 5

hotel acceuillant

Pros: l emplacement
Cons: propetehotel acceuillant
Location: tout est a proximite
bon hôtel mais chambre sombre donnant sur l immeuble d a cote

Posted by , from noumeapropete on 16 Jan 2017

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5 out of 5

Parfait

Un appartement clair , propre, très bien équipe ( 2 chambres, 2 sdb, lv, frigo, four plaque, 2 Tv, le nécessaire pour le petit déjeuner)géré par un personnel très agréable . Une vue dégagée en plein centre ville. Parfait...nous avons été enchanté ... Merci à tout le personnel.

Posted by on 24 Apr 2014

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.