Skip to main content
Beginning of main content
4.7 out of 5

"Modern hotel wirh fantastic views of the Melbourne skyline and the Yarra river. Numerous bars and restaurants within walking distance. Club rooms are ... " More

By a verified traveller on Fri 11 Jan 2019

Enter dates to see availability

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£133* Per night/room 6 Apr - 7 Apr

Premier King Room with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Bay View Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Suite (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Pan Pacific Melbourne. During your stay, you'll be connected to the convention centre and just a quick walk from Crown Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and spaciousness
  • Steps from Melbourne Convention and Exhibition Centre and DFO South Wharf

Pan Pacific Melbourne ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Melbourne

Everyone (3)
5 out of 5
Modern hotel wirh fantastic views of the Melbourne skyline and the Yarra river. Numerous bars and restaurants within walking distance. Club rooms are worth the upgrade as breakfast and daily happy hour is included in the club room rate. Definitely get a river view room.

Posted by on 11 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jan 2019 by Pan Pacific Melbourne

Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located close to the entertainment precinct and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

4 out of 5

Posted by on 12 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

15 Apr 2019 by Pan Pacific Melbourne

Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

5 out of 5
exzellente Lage, gratis Parkmöglichkeiten in der Nähe, gutes und reichhaltiges Frühstück,

Posted by on 6 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

7 Jan 2019 by Pan Pacific Melbourne

Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Pan Pacific Melbourne. For a fee, parking is available. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 15 levels
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Spencer Street Station (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Melbourne offers 396 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Dock 37 Bar and Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cafe Orr – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Dock 37 Bar and Kitchen – This bar only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 19.50 for children
  • Covered self-parking fee: AUD 24 per day
  • Valet parking fee: AUD 59 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Melbourne South Wharf Hotel
  • Hilton Melbourne South Wharf
  • Hilton Melbourne South Wharf Hotel Melbourne
  • Pan Pacific Melbourne Hotel
  • Pan Pacific Melbourne Hotel
  • Pan Pacific Melbourne South Wharf
  • Pan Pacific Melbourne Hotel South Wharf

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
url importing http://www.ebookers.com/Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Melbourne-Hotels-Pan-Pacific-Melbourne.h2432787-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.