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"Great friendly staff - Property needs updating - food choice could be better / varied " More

By a verified traveller on Thu 29 Aug 2019

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Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£63* Per night/room 4 Sep - 5 Sep

Apartment, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Balcony, Sea View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The breakfast at Pergola Hotel & Spa gets good marks from our customers. During your stay, you're just a quick walk from Mellieha Church. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Indulge with body treatments, facials or aromatherapy at Nataraya Day Spa & Wellness
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from Mellieha Bay and 13 minutes from Golden Sands Beach
  • Airport, cruise terminal and ferry terminal shuttle service available for a fee

Pergola Hotel & Spa ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pergola Hotel & Spa

Everyone (4) Couples (2) Family (2)
4 out of 5

Posted by on 9 Aug 2021

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2 out of 5
Dated and basic with loud, ineffective aircon. Feels like a student halls in terms of furnishings and comfort

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for your comments and we regret reading that some aspects may have hindered your overall enjoyment of your experience with us. We will take your valuable feedback at heart, especially considering our upcoming extensive refurbishment this autumn. Yours Sincerely, Pierre Agius Rooms Division Manager

4 out of 5
Great friendly staff - Property needs updating - food choice could be better / varied

Posted by on 29 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for your rating and valuable feedback. We hope to be able to welcome you again in the future. Best Regards, Pierre Agius Rooms Division Manager

4 out of 5
Very confusing rambling collection of staircases and dodgy elevators. We were in a nice room in an annex accessed through a tunnel. Hotel map was misleading and added to our confusion. Especially as different elevators were not working on different days. Staff were lovely though. Indoor pool was very cloudy. Bed was badly made each day. Room very spacious. Bit of a mixed experience.

Posted by on 21 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Pergola Hotel & Spa

Dear Guest, Thank you for having stayed with us and for sharing this valuable opinion. We regret reading that certain aspects may have affected your overall enjoyment at the Hotel and we apologize for this. We hope to have another opportunity in welcoming you again in the future, allowing us one more chance to win back your full trust. Yours Sincerely, Pierre Agius Rooms Division Manager

5 out of 5
Location was great, staff were very friendly and helpful

Posted by on 25 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Roberto Martone

Dear Guest, Thank you so much for forwarding your valuable feedback following to your experience at the Pergola Hotel & Spa. We are pleased by your comments and we will be looking forward to welcome you once again in the near future. Kind Regards, Roberto Martone Guest Relations Manager

3 out of 5

Looks can be deceiving

The photo's were very misleading, the hotel looked quite nice at night but all 3 pools were small and very cold, it was warmer in the sea. The first room we had was adjoining and you could hear everything, we were unable to open the window as people were walking by outside, which made it unpleasant and dreary. We asked to move and was given a better room, however would still not class it as a 4* star room. The best thing about it was the staff, they were friendly and helpful throughout the holiday and offered good services when travelling on the island. Other then that, quite a let down.

Posted by on 16 Jun 2010

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4 out of 5

Hotel zum Wohlfühlen

Wir haben ein Appartement mit separatem Schlafzimmer gebucht und waren sehr erfreut, wie gross die Räume waren. Alles ist eher älter, aber sehr liebevoll eingerichtet. Die Aussicht vom kleinen Balkon war traumhaft. Leider ist der Weg zum Strand ziemlich weit und das Hotel eher ringhörig.

Posted by , from Winterthur on 15 Oct 2017

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4 out of 5
Tarve oli löytää keittiöllinen huone kohtuullisen matkan päästä rannasta. Tämä hotelli ja sen huoneisto täytti tarpeemme täydellisesti. Sijainti on hyvä. Ranta, kaupalliset palvelut ja kulkuyhteydet ovat sopivan lähellä. Huoneiston varustus oli riittävä ja kunto ok. Siivouksen tasossa hieman sanottavaa. Henkilökunta oli erittäin ystävällistä ja avuliasta.

Posted by , from Helsinki on 11 Oct 2017

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4 out of 5

Nice hotel but pool-area could be bigger

Pros: Nice 4-star hotel. Friendly staff.
Cons: Pool-areas could be bigger. Safety-box should be free of charge.
Location: Located in the middle of Mellieha. Some good restaurants nearby. Bus-stop near. 15-minute walk to the beach.
We spent four nights in this hotel. Big, clean room with comfortable beds and nice bathroom. AC ok but noisy. Breakfast ok but did not include the price. We did not use the pool-areas (there are two areas) because they were small and full of people. Beach was quite near; it took about 15 minutes to walk and there were also buses going to the beach. Staff was helpful and friendly.

Posted by , from Helsinki, Finland on 6 Aug 2017

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4 out of 5

Huone ihan ok, yleiset tilat kivat

Pros: Vanha allas sisäpihalla oli juuri sopiva lasten kanssa. Isompi allas terassialueella oli fiinimpi ja kivaa vaihtelua.
Cons: Patjat ja sohvat alkaa olla aika kuluneita.
Location: Rantaan n. 1,5km. Iltapäivällä mäki ylös tuntui välillä raskaalta, mutta toisaalta bussikin kulki. Pysäkiltä (Adenau)pääsi myös lentokentälle.
huone oli tosi tilava, mutta aika kulunut. Tosin siivoojat tekevät hotellissa hyvää työtä, siistiä oli ja vessa puunattu.

Posted by , from Turku on 30 May 2017

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Property Features

Pergola Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference rooms. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Pergola Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Pergola Hotel & Spa was completed in November 2020. Smoking is allowed in designated areas at this 4-star Mellieha hotel.

  • 105 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 1984
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pergola Hotel & Spa offers 105 air-conditioned accommodations with minibars and a safe. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Bonaventura Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Da Ciccio – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Cave exploring nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Nataraya Day Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pergola Hotel & Spa offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Pergola Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocols (Malta) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines COVID-19 Protocols (Malta)
  • Property Registry Number – C26935
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 0.50 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 39 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 8.00 per day
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pergola Club
  • Pergola Club Hotel
  • Pergola Club Hotel Mellieha
  • Pergola Club Mellieha
  • Pergola Mellieha
  • Pergola Club Hotel & Spa Malta/Mellieha
  • Pergola Club Hotel And Spa
  • Pergola Hotel Mellieha
  • Pergola Club Hotel Spa
  • Pergola Hotel Spa
  • Pergola Hotel & Spa Hotel
  • Pergola Hotel & Spa Mellieha
  • Pergola Hotel & Spa Hotel Mellieha

You should know

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.