"Great friendly staff - Property needs updating - food choice could be better / varied " More
17 Sep 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for your comments and we regret reading that some aspects may have hindered your overall enjoyment of your experience with us. We will take your valuable feedback at heart, especially considering our upcoming extensive refurbishment this autumn. Yours Sincerely, Pierre Agius Rooms Division Manager
31 Aug 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for your rating and valuable feedback. We hope to be able to welcome you again in the future. Best Regards, Pierre Agius Rooms Division Manager
21 Apr 2019 by Pergola Hotel & Spa
Dear Guest, Thank you for having stayed with us and for sharing this valuable opinion. We regret reading that certain aspects may have affected your overall enjoyment at the Hotel and we apologize for this. We hope to have another opportunity in welcoming you again in the future, allowing us one more chance to win back your full trust. Yours Sincerely, Pierre Agius Rooms Division Manager
29 Mar 2019 by Roberto Martone
Dear Guest, Thank you so much for forwarding your valuable feedback following to your experience at the Pergola Hotel & Spa. We are pleased by your comments and we will be looking forward to welcome you once again in the near future. Kind Regards, Roberto Martone Guest Relations Manager
Pergola Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference rooms. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Pergola Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Pergola Hotel & Spa was completed in November 2020. Smoking is allowed in designated areas at this 4-star Mellieha hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Pergola Hotel & Spa offers 105 air-conditioned accommodations with minibars and a safe. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Bonaventura Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Da Ciccio – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Nataraya Day Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pergola Hotel & Spa offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocols (Malta) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
