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3.5 out of 5

"Couldn't fault the food selection and quality. Room was very disappointing and reaction of hotel staff to our comments seemed to fall on deaf ears. Th ... " More

By a verified traveller on Tue 27 Jun 2017

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Carema Garden Village. During your stay, you're just a quick walk from Mediterranean Sea. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This 3-star aparthotel has 82 aparthotels over 3 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a furnished balcony and satellite TV
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with ocean views at Buffet Vistamar, one of the property's 2 restaurants
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Amenities include newspapers, a gift shop and laundry facilities
  • On-site recreation includes an outdoor tennis court, mini golf and scooters/mopeds to rent
  • Guests speak favourably about the location and the family-friendly amenities
  • Just a 3-minute walk from Tirant Beach and 7 minutes by car from Torre de Fornells

Studio (Priority Location)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£91* Per night/room 7 Jul - 8 Jul

Apartment, 2 Bedrooms, Partial Sea View

Bed Count 4 Single Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom (Priority location)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 3 Single Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 4 Single Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Partial Sea View

Bed Count 3 Single Beds Maximum Occupancy 4 Max

Carema Garden Village ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Carema Garden Village

Everyone (2)
3 out of 5

Fantastic food, disappointing accommodation

Pros: Food was fantastic and the reception staff who greeted us were lovely.
Cons: The shower room, having more than 1 mirror in the accommodation and improving the cleaning of the rooms.
Location: Lovely beach, however absolutely nothing to do around the hotel only an on site supermarket in the area.
Couldn't fault the food selection and quality. Room was very disappointing and reaction of hotel staff to our comments seemed to fall on deaf ears. The shower room had no ventilation, housing the only mirror in the accommodation. The shower leaked onto the flooring and seeped under the flooring through to the bedrooms. When we reported it the staff just said that was the design of it! It made the rooms smell musty. Fans kept turning themselves off too and no bulb on the outdoor area. There were ants in the room. While most of the staff were very friendly a couple of the restaurant staff were very rude. Very close to the beach but sun beds had to be evacuated by 6:45pm. Not much evening entertainment after 10pm. Maids only attended once making 1 bed in the 3 days we were there.

Posted by , from london on 27 Jun 2017

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Comment from Hotel Management

29 Jun 2017 by Carema Hotels Team

Dear Debbie, We very much appreciate your comments regarding your stay at Carema Garden Village. My sincere apologies for the problem with shower. In cases like this, feel free to contact our reception staff members who are happy to assist you and call maintenance department. There are some restaurants in the area and also a beach club: Isabella. The cleaning service is 3 times per week in Carema Garden Village. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by La dirección.

Gracias por su puntuación. La dirección.

All-inclusive Details

  • Taxes included
  • Gratuities included
  • Additional gratuities accepted

Property Features

Carema Garden Village offers its guests a complimentary water park, 2 the outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Carema Garden Village. Self parking is free. This 3-star Mercadal aparthotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools -2
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Carema Garden Village offers 82 forms of accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers. This Mercadal aparthotel provides complimentary wireless Internet access. Satellite televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a limited basis.

  • In-room kitchen
  • Private balcony (furnished)
  • Television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Buffet Vistamar – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Marlet Playa – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Snack bar – On-site gastropub. Open daily.

Nearby Activities

2 the outdoor swimming pools are on site along with an outdoor tennis court and a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Miniature golf on site
  • Golfing nearby
  • Rock climbing on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Basketball on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Some amenities for these apartments, including food and beverage servings, are located at the nearby sister hotel, Carema Club Playa, 50m from the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property Registry Number – APM-1971
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aldea Playa
  • Carema Aldea
  • Carema Aldea Playa
  • Carema Aldea Playa Apartment
  • Carema Aldea Playa Apartment Mercadal
  • Carema Aldea Playa Mercadal
  • Carema Playa
  • Apartamentos Carema Aldea Playa Apartment Mercadal
  • Apartamentos Carema Aldea Playa Apartment
  • Apartamentos Carema Aldea Playa Mercadal
  • Apartamentos Carema Aldea Playa
  • Carema Garden Village Apartment Mercadal
  • Carema Garden Village Apartment
  • Carema Garden Village Mercadal
  • Carema Garden Village Mercadal
  • Carema Garden Village Aparthotel
  • Carema Garden Village Aparthotel Mercadal

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.