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4.3 out of 5

"We stayed in the hotel for five nights. It is in the centre of Merida close to the main square. It has a lovely shady courtyard and reasonably sized p ... " More

By a verified traveller on Sun 24 Sep 2017

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Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£39* Per night/room 13 Dec - 14 Dec

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Casa del Balam. During your stay, you're just a quick walk from Mérida Cathedral. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 1960, this 3.5-star hotel has 51 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and phones
  • Free WiFi
  • Free self-parking
  • Enjoy fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Just a 4-minute walk from Mérida Cathedral and 10 minutes on foot from Paseo de Montejo

Hotel Casa del Balam ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Casa del Balam

Everyone (1) Couples (1) Other (1)
4 out of 5

Excellent value hotel in prime location

Pros: Excellent value in good location with access to pool. Access to free parking
Cons: Bathrooms need refurbishing
Location: Right in the centre of Merida within walking distance of all historic buildings and sites
We stayed in the hotel for five nights. It is in the centre of Merida close to the main square. It has a lovely shady courtyard and reasonably sized pool. The room is of a good size and although it does not have a safe you can store your valuables securely in the safe at reception. The bathrooms could do with refurbishing but for the money it was really good value. The reception staff and concierges were very personable and helpful. You had free access to a parking lot adjacent to the hotel

Posted by , from London on 24 Sep 2017

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5 out of 5

Excellent.

Très bon hôtel. Bien situé.Centre ville à 5 minutes à pied. Personnel très attentionné. Parking gratuit.

Posted by on 2 Feb 2016

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4 out of 5

Schönes Hotel in guter Lage

Schönes, charmantes Hotel in guter Lage. Die Einrichtung ist zwar nicht die Modernste, macht aber auch den Charme des Hotels aus. Insgesamt gibt es nichts bemängeln. Parken im angrenzenden Parklplatz kostenfrei und unkompliziert möglich.

Posted by on 4 Jan 2016

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Casa del Balam. Free self parking is available. This 3.5-star Mérida hotel is smoke free.

  • 51 guestrooms or units
  • 6 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hotel Casa del Balam offers 51 forms of accommodation with minibars and a hairdryer. 40-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.

Bistrola 57 – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa del Balam

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 110 for adults and MXN 80 for children (approximately)
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Casa Balam Merida
  • Hotel Casa Balam
  • Casa Balam Merida
  • Casa Balam
  • Casa Del Balam Merida
  • Hotel Casa Balam Mérida
  • Casa Balam Mérida
  • Hotel Casa del Balam Hotel
  • Hotel Casa del Balam Mérida
  • Hotel Casa del Balam Hotel Mérida

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.