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4.0 out of 5

"Safe feeling in the middle of Mexico City. As promised, the towels were not changed every day, which is a good thing. Elevators were broken too often ... " More

By a verified traveller on Sat 15 Sep 2018

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£55* Per night/room 27 Jun - 28 Jun

Suite City View Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room (Superior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite (Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Barceló México Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa. Built in 1995, this 4.5-star hotel has 505 rooms over 20 floors. All rooms offer flat-screen TVs and minibars.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at La Fontana, a family restaurant that serves Italian cuisine
  • Continental breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the 3 spa tubs
  • Treat yourself to body scrubs, Ayurvedic treatments or massages at U wellness
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have great things to say about the central location and the comfortable guestrooms
  • 6 minutes by car from U.S. Embassy and 6 minutes from Teatro Metropólitan

Barceló México Reforma ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Barceló México Reforma

Everyone (1)
4 out of 5
Safe feeling in the middle of Mexico City. As promised, the towels were not changed every day, which is a good thing. Elevators were broken too often and created a bottle neck especially at 9 am, when several conferences started at the same time. Coffee machines were black in a narrow black corner.

Posted by , from Helsinki on 15 Sep 2018

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Comment from Hotel Management

15 Sep 2018 by LFR

Dear Pekka, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We will be sure to look into the subjects you mention with the corrisponding areas so we are able to offer a better experience. Fernando Romero Quality Manager

Property Features

Barceló México Reforma offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 6308 square feet (586 square metres) and includes conference centres. A 24-hour fitness centre, tour or ticket assistance, and vending machine are also featured at the luxury Barceló México Reforma. Parking is available for a fee. A complete renovation of Barceló México Reforma was completed in November 2015. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 505 guestrooms or units
  • 20 levels
  • 4 dining venues
  • 6308 sq ft of conference space
  • 586 sq. m of conference space
  • Built in 1995
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Benito Juarez International Airport (MEX) (11.5 km / 7.1 mi)
  • Train station: Mexico City Buenavista Station (2.1 km / 1.3 mi)
  • Metro station: Hidalgo Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Barceló México Reforma offers 505 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to noon.

La Fontana – This family restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Garibaldi Taquería – This family restaurant specialises in Mexican cuisine. Open daily.

Sonora Grill – This theme restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open selected days.

Starbucks – On-site coffee shop. Open daily.

Daikoku – This restaurant specialises in Japanese cuisine. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Spa Services

U wellness has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers health screenings for COVID-19 onsite for a surcharge

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló México Reforma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 11 for adults and USD 11 for children (approximately)
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló México Reforma Hotel
  • Barceló México Reforma Mexico City
  • Barceló México Reforma Hotel Mexico City
  • Krystal Grand Reforma Uno
  • Barceló México Reforma Hotel Mexico City

You should know

  • Pool access available from 6 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.