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"We felt most comfortable, and had a nice spacious room. The staff wereall friendly and helpful. " More

By a verified traveller on Mon 18 Nov 2019

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Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£198* Per night/room 15 Jun - 16 Jun

Deluxe Room, 1 King Bed, View (Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (NOBU)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

The quiet rooms at Eden Roc Miami Beach get high marks from our customers. During your stay, you're just a quick walk from Miami Beach Boardwalk. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants. Built in 1955, this 4.5-star resort has 415 rooms over 21 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, yoga classes and aerobics classes
  • Guests really like the accommodation for the low noise level and overall comfort
  • Within a 15-minute walk of Miami Beach Boardwalk and 41st Street
  • Dogs welcome for a fee

Eden Roc Miami Beach ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (3) Couples (3) Family (1)
1 out of 5
Awful hotel. Dirty, old and falling apart. The “suite” I had booked was unsanitary, terrible odour and disgusting stains all over the room. Towels covered in brown stains. Definitely not a 4* Worst hotel I have ever stayed in.

Posted by on 3 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Nicolas M.

Dear guest, Thank you for your feedback, I appreciate your valuable comments, as I have shared them with our team to ensure we improve in the areas you mentioned. We apologize for any inconvenience you may have experienced and we hope to have a second chance to welcome you again for a better-improved experience. Best regards Nicolas M.

4 out of 5
We felt most comfortable, and had a nice spacious room. The staff wereall friendly and helpful.

Posted by on 18 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Nicolas M.

Dear Guest, Thank you for your kind review, we hope to have another chance to welcome you. Warm regards Nicolas M.

4 out of 5
Spacious nice room with a great sea view, nice pools and direct access to the beach with sun beds available both st the pool and the beach. Nobu restaurant is onsite and the food delicious! Location feels a bit remote from the South Beach buzz, but there is a nice bar in the hotel and South Beach is not far by bus or cab.

Posted by on 10 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Nicolas M.

Dear Guest, We would like to thank you for sharing your experience with us, it makes us very proud to know that you had a great time. You are always welcome here, rest assure will do our best to make of your vacations another memorable experience! Our best regards Nicolas M.

3 out of 5
This hotel has 4 pools and 2 were closed when we were there, one for supposed refurbishment, which we never once saw any work being carried out and one for private events leaving 2 pools open at the weekend , saw people turned away because there was no loungers left. There were 3 people in our room but you only got 2 loungers on the beach extra $19 a day for the third , considering we are paying $35 a day plus tax for resort fee. Reception staff never cracked a smile but pool guys very nice even in the crap situation regarding loungers. Prices for food and drink ridiculously high $26 for a burger.

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Nicolas M.

Dear Guest, Thank you for taking the time to share your review. It has been our pleasure hosting you and we appreciate the valuable feedback you provided to us. We have shared your comments with our team to ensure we better improve in the areas you mentioned. Warm regards, Nicolas M.

2 out of 5
Miserabler Check-In und Check out. Zimmer mehrmals um 15-16h nicht gemacht. Kaffeemaschine vorhanden, aber zu wenig Tassen zum Trinken. Concièrge unfähig einen Ausflug nach Cap Carneval zu organisieren. Essen bei der Poolbar erst nach zweimaligen Nachfragen 1.5 Std. nach dem Bestellen geliefert. Das Personal sehr oberflächlich und nicht hilfsbereit. Gefallen hat eigentlich nur der Strand, wobei USD 35 für ein Sonnenschirm sehr teuer war. Das Hotel würden wir nie wieder berücksichtigen.

Posted by on 26 Feb 2020

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Comment from Hotel Management

12 Mar 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve. Sincerely, Michael Chin General Manager

4 out of 5
Pools were excellent!Rooms could have more luxus.Breakfast is not includec

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by David Algarin

Thank you so much for your feedback. It was apleasure having you with us.

3 out of 5
Le remboursement du depot de garanti 200 dollars s’est fait au bout de 5 jours, il a fallu relancer a plusieurs reprises, nous avons été redevable de 21 dollars de resort fees !!??? Indécent. Dernière fois dans cet hotel

Posted by , from Paris on 22 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Marlon Hirsh

Merci d'avoir partagé votre avis! Nous vous remercions de prendre le temps de partager vos commentaires sur votre récent séjour. Nous partagerons vos commentaires avec notre équipe pour nous assurer de nous améliorer dans les domaines que vous avez mentionnés. Nous espérons avoir le plaisir de vous accueillir à nouveau et d’améliorer votre expérience. Cordialement, Marlon Hirsh

Property Features

Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and gift shops/news stands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami International Airport (MIA) (17.9 km / 11.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 forms of air-conditioned accommodation with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.

Nobu – This restaurant serves breakfast, brunch, lunch and dinner.

Malibu Farm Restaurant – This poolside restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Nobu Lobby Bar – This lobby lounge only serves light fare. Open daily.

Cafe Inez – On-site coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness centre access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 50 per person (approximately)
  • Valet parking fee: USD 52.43 per day
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.