"Visited this hotel for 3 days in September as part of our month long honeymoon. Arrived early at this hotel after flight from Washington - Room wasn't ... " More

By Joannah1507 on Sun 10 Jan 2016

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Hotel Description

Our customers tell us that they enjoy the family-friendly amenities at Eden Roc Miami Beach. During your stay, you're just a quick walk from Miami Beach Boardwalk. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 1955, this 4.5-star resort has 415 rooms over 21 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages or hydrotherapy at Esencia
  • Services include dry cleaning/laundry, a porter and wedding services
  • On-site recreation includes a 24-hour fitness centre, aerobics classes and yoga classes
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • 6 minutes by foot from Miami Beach Boardwalk and a 4-minute drive from Miami Beach Convention Center
  • Dogs welcome for a fee (restrictions apply)

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£115* Per night/room 24 Sep - 25 Sep

Deluxe Room, 1 King Bed (Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (NOBU)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Miami Beach ratings based on 30 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (3) Couples (8) Family (14) Friends (4) Other (1)
3 out of 5
This hotel has 4 pools and 2 were closed when we were there, one for supposed refurbishment, which we never once saw any work being carried out and one for private events leaving 2 pools open at the weekend , saw people turned away because there was no loungers left. There were 3 people in our room but you only got 2 loungers on the beach extra $19 a day for the third , considering we are paying $35 a day plus tax for resort fee. Reception staff never cracked a smile but pool guys very nice even in the crap situation regarding loungers. Prices for food and drink ridiculously high $26 for a burger.

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Nicolas M.

Dear Guest, Thank you for taking the time to share your review. It has been our pleasure hosting you and we appreciate the valuable feedback you provided to us. We have shared your comments with our team to ensure we better improve in the areas you mentioned. Warm regards, Nicolas M.

5 out of 5

Made our honeymoon

Visited this hotel for 3 days in September as part of our month long honeymoon. Arrived early at this hotel after flight from Washington - Room wasn't quite ready when we got to hotel but we were given some 6 free drinks vouchers, so we headed straight for bar (cocktails we approx $14 so the vouchers covered this which was brilliant) - staff at bar were great (I now can’t remember woman's name who served us but she was really lovely , I am sure she was originally from Ireland then lived in London before heading to Miami but she was fab) The front desk called us whilst we were at bar to advice our room was ready, we were helped with our luggage to our room and I was blown away, this was the moment I really felt like we were on honeymoon. The room was beautiful, the views were beautiful and I felt so lucky to be there. After settling in we noticed a bottle of Moet champagne, fruit platter & chocolate covered strawberries had been left in the room. I called the reception to check was for us as we hadn't paid for this and I was concerned we would be charged over the odds if we drank the champagne but I was advised it was a gift from the hotel as we were on our honeymoon so we were really touched by that. This hotel was recommended to me from a client and after booking I then read reviews and was a little put off by resort fees, however I thought we were on our honeymoon so a little luxury is always going to cost - but these resort fees covered your beds at pool & beach as well as the towels (which staff set out on beds for you) It was actually great having a comfortable beds to lie on whilst sunbathing rather than the normal plastic ones and was lovely having staff set up for you - makes you feel a little special even if it does cost a little I definitely think worth it. Hotel is having lot of work carried out just now but there was not much disruption at all and we will hopefully be able to return to this hotel in few years to see it when all work completed. Would 100 recommend this hotel and after spending 1 month in states for our honeymoon this hotel was the best we stayed in and the staff really made us feel extra special!!

Posted by on 10 Jan 2016

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5 out of 5

Anniversary Trip

Excellent hotel and 4 beautiful swimming pools to choose from. Joseph, the concierge, very helpful as were pool staff.

Posted by on 11 Jun 2015

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5 out of 5

Great trip

Really lovely staff. Room was clean and we had no complaints. There are 3 pools which is great and also steps that lead to the beach. This hotel is a 1 minute walk away from Liv (popular club) but other than that there isn't much else around. We didn't mind as we did go to Liv twice so getting home was easy. Ocean drive (more going on) is only 10 mins by cab and we used uber. There is a car park very nearby which is 1 dollar an hour and free after a certain time so that was good!

Posted by on 9 Jun 2015

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1 out of 5

Horrendous staff & over priced

Staff were unhelpful, extremely unfriendly. The hotel itself is very picturesque, and the three pools and beach are lovely and well kept. BUT, the staff really did affect the stay and stained the whole experience of our visit to Miami. I would not stay here again, even if it were complimentary!

Posted by on 3 Dec 2014

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4 out of 5

Disappointing "family" hotel

We booked this hotel because it allowed us to book a room that would accommodate 2 adults and 3 children, we were led to believe from the website that they would put a roll away bed in for the 3rd child. When we arrived there were only 2 queen sized bed and "no room" for a roll away bed, so 3 kids had to squeeze into 1 bed. The staff were not particularly helpful and said they couldn't put a roll away bed in our room! Well then don't offer it in the first place, it is hard enough to find a hotel that will accommodate 5 people so we were pleased when we thought we had found a lovely hotel that would cope with 5 in 1 room! On a plus, it was a lovely hotel on the beach with a lovely pool!

Posted by on 9 Aug 2014

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4 out of 5
Pools were excellent!Rooms could have more luxus.Breakfast is not includec

Posted by on 8 Jun 2019

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Comment from Hotel Management

9 Jun 2019 by David Algarin

Thank you so much for your feedback. It was apleasure having you with us.

3 out of 5
Le remboursement du depot de garanti 200 dollars s’est fait au bout de 5 jours, il a fallu relancer a plusieurs reprises, nous avons été redevable de 21 dollars de resort fees !!??? Indécent. Dernière fois dans cet hotel

Posted by , from Paris on 22 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Marlon Hirsh

Merci d'avoir partagé votre avis! Nous vous remercions de prendre le temps de partager vos commentaires sur votre récent séjour. Nous partagerons vos commentaires avec notre équipe pour nous assurer de nous améliorer dans les domaines que vous avez mentionnés. Nous espérons avoir le plaisir de vous accueillir à nouveau et d’améliorer votre expérience. Cordialement, Marlon Hirsh

3 out of 5

Direkt am Strand!

Pros: Das Zimmer, super Lage, 14. Stock mit direktem Blick auf das Meer.
Cons: JA, Hinweis, dass zur Zeit Baustelle herrscht... wir waren nun innerhalb 2 Jahren 2 x da und beide Male hatte es eine Baustelle....ohne Preisnachlass.
Location: Nähne der LIncoln Road und Ocean Drive... (zu Fuss 45 Min.)
An der Rezeption wurden die Ansichtskarten nicht entgegengenommen, obwohl das Geld für die fehlenden Briefmarken angeboten wurde. Es wurde auf die Öffnungszeiten der UPS Stelle verwiesen.

Posted by , from Schweiz on 5 Nov 2016

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Comment from Hotel Management

15 Nov 2016 by Oliver Malik, Hotel Manager

Vielen Dank für Ihren Aufenthalt!

3 out of 5

Es war OK

Das Hotel war im grossen und ganzem ok. Jedoch alles viel zu teuer. Man sollte am liebsten nur mit dem portmone rumlaufen egal was wo wie wer man muss dafür zahlen. Die zimmer waren gross und gut eingerichtet aber nicht sauber.

Posted by on 3 Sep 2015

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Property Features

Eden Roc Miami Beach offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. The luxury Eden Roc Miami Beach also features gift shops/news stands, a garden, and laundry facilities. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Cabanas by the pool (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (17.9 km / 11.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 forms of air-conditioned accommodation with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.

Nobu – This restaurant serves breakfast, brunch, lunch and dinner.

Malibu Farm Restaurant – This poolside restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Nobu Lobby Bar – This lobby lounge only serves light fare. Open daily.

Starbucks – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia . Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Fitness centre access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 50 for adults, and USD 0 and USD 50 for children (approximately)
  • Valet parking fee: USD 49 per day
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.