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"We felt most comfortable, and had a nice spacious room. The staff wereall friendly and helpful. " More

By a verified traveller on Mon 18 Nov 2019

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Premium Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£167* Per night/room 21 Aug - 22 Aug

Premium Suite, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Bay View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Oceanfront (King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Eden Roc Miami Beach's great location. During your stay, you're just a quick walk from Miami Beach Boardwalk. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants.

  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to hydrotherapy, massages or body wraps at Esencia Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests really like the accommodation for the low noise level and overall comfort
  • Just a 1-minute drive from Miami Beach Boardwalk and 8 minutes from Miami Beach Convention Center
  • Dogs welcome for a fee

Eden Roc Miami Beach ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (1) Couples (3)
1 out of 5
Awful hotel. Dirty, old and falling apart. The “suite” I had booked was unsanitary, terrible odour and disgusting stains all over the room. Towels covered in brown stains. Definitely not a 4* Worst hotel I have ever stayed in.

Posted by on 3 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Nicolas M.

Dear guest, Thank you for your feedback, I appreciate your valuable comments, as I have shared them with our team to ensure we improve in the areas you mentioned. We apologize for any inconvenience you may have experienced and we hope to have a second chance to welcome you again for a better-improved experience. Best regards Nicolas M.

4 out of 5
We felt most comfortable, and had a nice spacious room. The staff wereall friendly and helpful.

Posted by on 18 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Nicolas M.

Dear Guest, Thank you for your kind review, we hope to have another chance to welcome you. Warm regards Nicolas M.

4 out of 5
Spacious nice room with a great sea view, nice pools and direct access to the beach with sun beds available both st the pool and the beach. Nobu restaurant is onsite and the food delicious! Location feels a bit remote from the South Beach buzz, but there is a nice bar in the hotel and South Beach is not far by bus or cab.

Posted by on 10 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Nicolas M.

Dear Guest, We would like to thank you for sharing your experience with us, it makes us very proud to know that you had a great time. You are always welcome here, rest assure will do our best to make of your vacations another memorable experience! Our best regards Nicolas M.

2 out of 5
Miserabler Check-In und Check out. Zimmer mehrmals um 15-16h nicht gemacht. Kaffeemaschine vorhanden, aber zu wenig Tassen zum Trinken. Concièrge unfähig einen Ausflug nach Cap Carneval zu organisieren. Essen bei der Poolbar erst nach zweimaligen Nachfragen 1.5 Std. nach dem Bestellen geliefert. Das Personal sehr oberflächlich und nicht hilfsbereit. Gefallen hat eigentlich nur der Strand, wobei USD 35 für ein Sonnenschirm sehr teuer war. Das Hotel würden wir nie wieder berücksichtigen.

Posted by on 26 Feb 2020

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Comment from Hotel Management

12 Mar 2020 by Michael Chin

We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve. Sincerely, Michael Chin General Manager

Property Features

Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A bar/lounge, and A poolside bar. Public spaces have free WiFi. You'll find a business centre on site. A terrace, tour or ticket assistance, and gift shops/news stands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1955
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:30 AM and at the weekend from 7:30 AM to 1:00 PM.

Nobu Miami – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ocean Social – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Nobu Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Cafe Inez – This coffee shop serves breakfast, brunch and light fare. Open daily.

Aquatica Poolside Bar – This beachfront cocktail bar serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Esencia Wellness has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 150 for adults, and USD 0 and USD 50 for children (approximately)
  • Valet parking fee: USD 52.43 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.